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Approved Pro
Approved Pro

Kelley's Plumbing Contractor, Inc.

Faucets, Fixtures and Pipes Repair or Replace,

About us

Kelley's Plumbing Contractor, Inc., and Michael Kelley have been serving the Jacksonville and surrounding area for over 11 years. For all your plumbing needs, we will treat your home or business as if it were our own. Call now for your emergency needs or for a free estimate!

Business highlights

15 years of experience

Services we offer

All Plumbing Services

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.357 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
44%
4
16%
3
4%
2
2%
1
4%

Filter reviews by service

Showing 1-25 of 57 reviews
Carly B.
Jan 2024
3.0
Faucets, Fixtures and Pipes Repair or Replace
Kelley?s Plumbing Contractor employees were great; they worked quickly, cleanly, and were extremely respectful in our home. They discussed the labor costs with us prior to working on our project but did not disclose an estimated final cost. When we received our invoice we were floored. The service took a total of one hour and our bill was $780. It is an absurd cost for a job that took one hour, including the time to the store to purchase parts. We do not recommend them for future services unless you ask for full disclosure on the anticipated final cost. Very disappointed with the cost.

Jocelyne F.
May 2020
4.5
Yes, I recommend this pro
Punctual, polite , professional, patient and helpful, the plumber came in, completed his work and cleaned afterwards. Kelley's responded to my request in a timely manner and will recommend them to my family and friends

John D.
May 2020
4.0
Faucets, Fixtures and Pipes Repair or Replace
When I had a leak in my toilet, Kelly's was the only company to respond, and did so within 24 hours of my request for quote. It turned out the leak I had in my toilet bowl wasn't from the bolt in the floor that I thought. This plumber did a double check and quickly found a crack in the top of the bowl that leaked as the tank would drain into the bowl when the toilet flushed. Since he immediately wrote off the job as needing replacement, which took all of two minutes, he called "the boss" and got the price on my bill reduced from the $165 rate for the first hour to their $55 per additional 1/2 hour. I found this quite equitable and great customer service, and I was able to settle with cash on the spot. What was less commendable was their evaluation of the bowl needing a complete replacement for a small crack. After they left, I stuck some caulk in it, and it's held multiple days. I see no need to call them back. In short, amazing customer service up front, but they may try to rope you into something that will wind up more expensive for you.

Jack S.
Apr 2020
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
The work was done very well, and quickly, coming in for less than the estimate. The plumber was very professional and polite. The job required enlarging a hole in the drywall and was done very neatly. Very happy with the experience.

Richard L.
Jan 2020
4.5
Yes, I recommend this pro
Completed the work on time Cleaned up and was very friendly.

Eric S.
Dec 2019
4.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
Very fair pricing. Arrived on time and completed job quickly.

Ozetta J.
Nov 2019
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
They were very professional and polite. They showed up on time and was able to complete the project in a timely manner. They cleaned up afterwards which I really appreciated. I would use them again and refer them to my friends and family.

Samantha D.
Oct 2019
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
In the middle of retailing our shower, we had a plumbing emergency. Called and spoke with Ryan around 7:15 this morning. He had two guys out here by 9:00. Skylar worked quickly and did a great job and the tilers were able to get right back to work. Quick, professional, good quality work. Totally recommend.

Russell D.
Sep 2019
4.5
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
Appreciated the timely and professional service provided. I would definitely used them again as well as making referrals to family and friends.

Rita A.
Aug 2019
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
Efficient, courteous, professional and on time.

Brett W.
Oct 2018
4.5
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
They were great. they helped us out of an emergency situation and did a real professional job.

Jason C.
Jul 2018
4.5
Yes, I recommend this pro
Very helpful, understanding etc. I was in a bad way and they showed up fast, on the time they said and completed the work as needed at the price we settled on.

Juan T.
Jun 2018
0.5
Faucets, Fixtures and Pipes Repair or Replace
I called them and he said he could come by in two days. ( which is why i hired him). he said for 250 (over the phone estimate) he would put in a 5/8th HP garbage disposal. The guy came in and it was a half HP disposal ( which was the same being replaced). I ASKED what size for the install price- he said 5/8ths. ( He said that his boss told him to just pick the part off the shelf and install it ) and said he get could get the right part for more money. I paid him 265 (actual price). the next day started dishwasher and it said it wouldn't drain water, - So I went to best buy and purchased a new dishwasher... the new dishwasher was installed today June 1st 2018. and still wont work- had the same drain problem as old one. The people who installed the dishwasher - checked the line and found that the disposal was installed without the abvility to allow the dishwasher to drain. I called him back and he wouldnt answer his phone. called him twice , seems like he is call avoiding.

Roy W.
May 2018
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
Showed up on time and completed the work as promised and on budget. Great experience!

Rosalyn T.
May 2018
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
were on time, professional, courteous and efficient.

Madison W.
May 2018
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
They were fast, communicated well, and very thorough! I would recommend them to anyone.

Robert R.
May 2018
3.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
Expensive

Melissa Y.
May 2018
1.0
Faucets, Fixtures and Pipes Repair or Replace
.

Tom G.
May 2018
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
Showed up the next day to get my new sink hooked up after getting new counter tops. Did a great job and highly recommend

David F.
Apr 2018
4.0
Yes, I recommend this pro
.

Karen M.
Apr 2018
4.5
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
They did an awesome job and cleaned up after themselves, just make sure to get their prices before they start the work. I either saw the pricing online or was told by the owner that they were $165 the first hour and $53 every hour after that and was charged $110 an hour after.

Rebecca I.
Apr 2018
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
Wow, what an unexpected pleasure! Here in less than 24 hours after contact. Professional,did more than I asked for, then clearly explained the charges. This was just for a small preventative project, they will be the folks I call the next time I have an issue!

Phillip L.
Apr 2018
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
Kelley's couldnt help me with my well pump but was nice enough to recommend a friend of his that does work on wells and pumps. He was helpful and I will keep his number for any future plumbing issues. Thanks much

Chip P.
Oct 2016
2.0
Kelly "repaired" a 3 year old hot water heater under warranty rather than replace it. Charged me $300. Water heater failed three months later. Despite multiple calls to Kelly, they never offered to come back and take another look at the water heater. Finally, I found and hired a new plumber who removed the defective water heater and replaced with a new one under warranty. I only paid for the labor to install.
Response from Kelley's Plumbing Contractor, Inc.
"The "Defective" heater was an electrical problem that caused the wiring to break. My repair was the best that could be done in the circumstances and the fact that it didn't work confirms my belief that the client still may have an electrical problem. A water heater warranty does not include the replaceable parts after 1 year. The tank is covered typically for 6 years but in this case the tank was sound. I apologize for any misunderstanding and am happy the client found a plumber to give them what they wanted. Ryan Kelley, Kelley's Plumbing Contractor Inc Rf11067509 904-382-2708"

Ronnie S.
Sep 2016
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
Great people
Showing 1-25 of 57

Licensing

Licensed*

Trade License Number

RF11067509

Trade License Locale

FL

Trade License Expiration

08/31/2027

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Kelley's Plumbing Contractor, Inc. is currently rated 4.3 overall out of 5.

Kelley's Plumbing Contractor, Inc. accepts the following forms of payment: CreditCard

Yes, Kelley's Plumbing Contractor, Inc. offers free project estimates.

No, Kelley's Plumbing Contractor, Inc. does not offer eco-friendly accreditations.

No, Kelley's Plumbing Contractor, Inc. does not offer a senior discount.

No, Kelley's Plumbing Contractor, Inc. does not offer emergency services.

No, Kelley's Plumbing Contractor, Inc. does not offer warranties.