JWB Property Management

Property Management, Financial Planning

About us

World Class Property Management for Northeast Florida Property Investors. Learn how JWB can deliver passive income by keeping your property rented with long term tenants.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

World Class Property Management for Northeast Florida Property Investors. Learn how JWB can deliver passive income by keeping your property rented with long term tenants.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.721 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 1-21 of 21 reviews

Jessica M.
03/2024
1.0
property management
  + -1 more
This is hilarious everywhere else you have three stars and I come here . Ok let's begin! This property management company is the worse . I have been with them for 7 years now late payments no nothing but I did get extremely upset when I had no working septic tank for ten days and work ordera kept getting close when work was not finished. You rented a house with a fence and when it was falling apart and needed replacing it all . It became my problem. I got a violation for a tree I didn't grow and when I was in the middle of a conversation about tree Ashley went on vacation so I postponed everything until we finished discussing. $50.00 on my ledger . All I ask was to finish the cony about the tree . The roaches,the rats ,the homeless people . The non communicated vendor got me violated again but I told him I'll be home at 4 dude come at 2 and then says nothing about comming back later . You guys tried to put a lock box on my door because of that. Please I know my law and changed the locks the day I moved in . Don't worry the original s***** lock will be replaced . I kept it. Alex the owner has gotten to over his head and too big for his panties. Grow up be nice to people
Description of Work: Everything

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$10,000

LeAnn I.
08/2018
5.0
property management
  + -1 more
Every time I have ever needed assistance with maintenance our property manager Brittany Schupp has been extremely courteous and has been able to get us help in a timely manner while make us feel like a true priority. It has been my pleasure to be able to work with her over the years.
Description of Work: Multiple Services Rendered

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JWB Property Management
Hi [Member Name Removed], We thank you kindly for the nice words on Brittany and that shes able to take care of your concerns quickly! If we may ever be of further assistance, please do not hesitate to let us know! Best regards, JWB

Jason K.
07/2018
5.0
property management
  + -1 more
Brittany and the JWB were very responsive and within 1 hour had coordinated an electrician and tree company to get things resolved. By the next afternoon we were back in the house with power. Working with Brittany and JWB has been one of the best decisions we've made since moving to Jacksonville.
Description of Work: Repairs from a tree falling on our rental house and we lost power

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JWB Property Management
Hi [Member Name Removed], We're so happy to hear that you've had a great experience working with us and hope you're move to Jacksonville overall has gone well and that you've felt welcomed in the city. We also sincerely appreciate the kind words on Brittany. Please do not hesitate to contact us if you ever need further assistance in the future. Best regards, JWB

Shere A.
07/2018
5.0
property management
  + -1 more
JWB has been absolutely AWESOME to work with. They always make me feel like I’m the only person they have to deal with; I’ve never felt like just another number. They treat you like family. My PM Kate is the absolute BEST!l and is always ready to assist. Maintenance requests are handled timely and they make sure to work with your schedule. I’m glad I chose them!
Description of Work: Property Management Company

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JWB Property Management
Hi [Member Name Removed], Thank you kindly for the nice review. We sincerely appreciate the kind words in how we've handled you as a client, as well as that you haven't been treated like just another person that has used someone's services. We also sincerely appreciate your kind words on Kate and that we've been able to address any maintenance requests promptly! If we can ever be of further assistance, please do not hesitate to let us know! Best regards, JWB

Andrew B.
07/2018
5.0
property management
  + -1 more
My agent Brittany Schupp was nothing more than amazing throughout my time in residing at the property. My name is Andrew Blocker and I rent at 8455 Jasper Ave. Jax. Fl. 32211
Description of Work: A/C repair, payment delays

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JWB Property Management
Hi [Member Name Removed], Thank you kindly for the nice review. We're more than ecstatic to hear that Brittany has been able to give you such a great experience throughout your entire time living in your home!! If we can ever be of further assistance, please do not hesitate to let us know. Best regards, JWB

Aurelius S.
07/2018
5.0
financial advisor, property management
  + 0 more
It was the best decision. I am now getting back on track. Thank you Kate Taylor from JWB. I could not have done it without you.
Description of Work: Help with financial planning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JWB Property Management
Hi [Member Name Removed], We're glad you've been happy with your choice to choose us as a company. We also sincerely appreciate your kinds words on Kate as well. If we can ever be of further assistance, please do not hesitate to contact us! Best regards, JWB

Leonard V.
07/2018
5.0
property management
  + -1 more
JWB property management is one of the most professional property management in Jacksonville! Their services during our last 2 years rental was pretty much more than satisfied! Ask for Kate Taylor, she has many years in business and has a lot experience to take care of your rental. So get on in now and call their office to find out what's available in your area.
Description of Work: Clogged bathtub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JWB Property Management
Hi [Member Name Removed], Thank you kindly for the nice words on our professionalism! We're also ecstatic to hear that you've had a great experience with us overall throughout the last 2 years!! We also kindly appreciate the nice words on Kate. If you ever need assistance in the future, please do not hesitate to contact us! Best regards, JWB

Angela H.
07/2018
5.0
property management
  + -1 more
RepresentatIves are always prompt and professional. Our leasing agent, Brittany Schupp, always responds quickly and works to resolve whatever is needed.
Description of Work: Various rental related issues, maintenance, etc.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JWB Property Management
Hi [Member Name Removed], Thank you kindly for the nice words on our service and professionalism. We also sincerely appreciate the kind words on Brittany and her ability to take care of you as well. If you ever need anything in the future, please do not hesitate to contact us! Best regards, JWB

Leanna H.
07/2018
5.0
property management
  + -1 more
Quick response, remembers family details which makes conversations warm a d friendly. Kate is amazing.
Description of Work: Sink unit examined

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

Response from JWB Property Management
Hi [Member Name Removed], We sincerely appreciate the kind words, as well as that we've been able to give you a more sincere experience with our approach. If we can ever be of further assistance, please do not hesitate to let us know! Best regards, JWB

Oterious L.
07/2018
5.0
property management
  + -1 more
It went well
Description of Work: Garage replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from JWB Property Management
Hi [Member Name Removed], We sincerely appreciate the kind review. If can ever be of further assistance, please do not hesitate to let us know! Best regards, JWB

William J.
07/2018
5.0
property management
  + -1 more
J.W.B was very helpful on getting me and my family into a home. We fell into a pinch about a year ago and they were so helpful. Mrs. Brittany Schupp is very helpful on any issues i have with my rental home. I would definitely refer them to anybody.
Description of Work: Home for rent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JWB Property Management
Hi [Member Name Removed], We sincerely appreciate the kind reviews and were more than glad to help through a time that was a bit difficult. We also sincerely appreciate the kind words on Brittany. If we can ever be of assistance in the future, please do not hesitate to let us know. Best regards, JWB

ALEJANDRA C.
06/2018
5.0
property management
  + -1 more
Awesome all round service. This is a great company to work with!
Description of Work: Property management

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JWB Property Management
Hi [Member Name Removed], I hope this finds you well. We sincerely appreciate the kind review! Please do not hesitate to let us know if we may ever be of assistance in the future. Best regards, JWB

Linda & Leonard Y.
05/2018
5.0
property management
  + -1 more
They basically just send us a check each month, we don't have to mess with anything. They handle all the repairs and evictions. And they never buy properties in war zones!
Description of Work: We own 8 properties that they manage for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JWB Property Management
Hi [Member Name Removed] and [Member Name Removed], We just wanted to follow up and sincerely thank you for the kind words and review. If there is ever anything we can help with, please do not hesitate to let us know! Best regards, JWB

Lisandro R.
05/2018
5.0
property management
  + -1 more
They are excellent! I have been working with them from 2012. I don't have to worry about the properties because I know they will take good care of them, so it's nice to have one less thing to worry about.
Description of Work: They manage 2 of my rental properties.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JWB Property Management
Hi [Member Name Removed], Thank you so much for the kind words, we've been more than happy to manage your properties. Please let us know if we may ever be of further assistance!! Best regards

Gregg C.
05/2018
5.0
property management
  + -1 more
My wife and I were put in touch with JWB Real Estate Capital who provided a detailed overview of the region they invest and answered our salient questions about neighborhoods, tenant retention, job industries, rents and appreciation, etc. They made it a very easy choice for us to invest in Jacksonville, Florida. JWB provided a list of their inventory with property descriptions, pricing, etc and once we made our decisions it was perhaps the smoothest and easiest acquisition process we've ever experienced...and we've been in RE for almost 10 years.
Description of Work: Management of my rental property portfolio

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    7563 Philips Hwy, Jacksonville, FL 32256

    http://www.jwbpropertymanagement.com

    Service hours

    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    SL3267992
    Trade License Locale
    Florida
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Property Management,
    Financial Planning

    FAQ

    JWB Property Management is currently rated 4.8 overall out of 5.

    Monday: 8:30 AM - 5:00 PM

    Tuesday: 8:30 AM - 5:00 PM

    Wednesday: 8:30 AM - 5:00 PM

    Thursday: 8:30 AM - 5:00 PM

    Friday: 8:30 AM - 5:00 PM

    JWB Property Management accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, JWB Property Management offers free project estimates.
    No, JWB Property Management does not offer eco-friendly accreditations.
    No, JWB Property Management does not offer a senior discount.
    Yes, JWB Property Management offers emergency services.
    No, JWB Property Management does not offer warranties.
    JWB Property Management offers the following services: World Class Property Management for Northeast Florida Property Investors. Learn how JWB can deliver passive income by keeping your property rented with long term tenants.

    Contact information

    7563 Philips Hwy, Jacksonville, FL 32256

    http://www.jwbpropertymanagement.com

    Service hours

    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM