Jacksonville Roofing USA, LLC

ZERO STARS. Under no circumstances, hire this roofer. I dealt with the owner of Jax Roofing, Jimmy, during the contract phase. I was clear of many specifics I needed in the contract because I am handling this for my disabled Momâ s house from another town. The reason they won the contract was they agreed to move the solar panels out of the way and put back after roofing was complete. He also agreed to handle the gutters. The other contract specifically excluded those items. During the time of roofing, Jimmy was on a fishing tournament in North Carolina, no where near Jacksonville, FL. None of the workers spoke English. They were completely un-supervised. We did have to hire a solar panel expert to remove the panels after all. Early on during the project, a skylight fell straight through the roof into the bathroom and left a mess. Then a second one fell through another part of the house. I left messages with the owner to have them cease working before a 3rd appeared to be falling. We had no way of communicating with the workers. After the roofers were gone, there was still debris throughout the house and the skylights were not re-installed. There was debris from the project, such as nails, in the pool that we had to fish out. Eventually the skylights were installed and drywall redone. Then after a huge rainstorm, my Momâ s caretaker found water all over the kitchen floor from the 3rd skylight that was not fixed. After many attempts to contact the owner, they are left unanswered. Under no circumstances, hire this roofer.

Jacksonville Roofing USA provides outstanding Customer Service!! Travis Mann came by to do a follow-up on a roof he installed 10 years ago. He noticed I had moss growing under the shingles that were shaded by a tree and covered with tree branches and debris. He suggested I have the roof cleaned and sealed. To protect my roof from rot and leaks. After the cleaning and sealing my roof looks like new. Also, my attic insulation was 30 years old and compressed. I was having a hard time keeping my home cool inside without my Air constantly running. He installed Atticat blown in insulation and what a difference. I also had him apply Liquid foil to the rafters the whole attic is 15-20 degrees cooler. I am looking forward to a more comfortable Florida summer this year. Thank you, Travis, for your follow-up and helping me extend the life of my roof. I would recommend you call Travis at (904)408-6575 for all your roofing needs. His prices cannot be beat. Also, His crew arrived on time and cleaned up when they left. I couldn't tell they had even been there when I drove up.

I am very pleased with my new Roof. Travis Mann came out twice to explain everything to me and my son. He gave us a time frame and everything went according to plan. If you need a new roof call Travis.

I worked with Travis Mann from JAXroofing Usa in Jacksonville. he was fantastic and very good to work with.. his team got here one time and did a very professional job . The roof looks perfect and was did in one day, which surprised me . this was a very pleasant experience , much better of experience that I am used to with contractors, these guys are great and very nice to work with. I would recommend JAXroofing Usa to anybody I know. thanks guys for really helping me when I needed it. Troy Norman Service: Roof installation

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I was appalled at the work that had been previously done on my roof from the pictures that James took. I was so happy to find someone that was responsive to my calls and the quality work that was done

We were happy with the company. They did exactly what was asked of them.

The repairs will begin in two weeks; waiting for the hurricanes to pass. Very impressed with inspection and Scope of Work to be performed. Thank you for your recommendation.

BoTravis real nice guy ! Travis was our contact throughout the roofing process. He was honest and efficient on getting the job completed in a short amount of time and the job was done correctly and it was done at a fair price. I would highly recommend this company for any roofing needs. Kevin Paul

Very fast and great value. I would totally hire them again for my next repair.

Polite, Knowledgeable, efficient, and cost effective! I would recommend them for roof repairs to anyone!

Very professional and friendly. Had flat roof fixed and they did an excellent job, so I hired them to do the whole house. Very satisfied and would highly recommend them.

They are great people to work with, the roofer was on my house most of the day. He did a great job showed us pictures before and after. Very friendly and got on the job fast, right after the estimate. Now we wait for any leaks, but overall definitely recommend. Oh and the price was way better than any other estimate we received.

They did a great job

They are a very flexible company that will work hard to meet the customer's needs. They work fast and do quality work. even to the point of exceeding our expectations.

I was very satisfied with this company. Awesome customer service and very pleased with the cost to repair my exhaust fan vent in the roof. Would definitely recommend this company to others! Thank you!

You can count on their honesty and work ethics

Very easy to work with and they do what they say they are going to do

Very competitively priced. Repair crew very knowledgeable, experienced and thorough, Also, everyone I met related to this company was very professional and courteous. I Highly recommend this company for any roofing issue.

Jimmy & his team are excellent people. I would highly recommend them to anyone looking for roofing needs. His office staff Stephanie is awesome too.

We found a roof leak in Sunday. Called first thing Monday morning and had someone out for an estimate the same day. Roof was repaired the following day. Great custom service. Will use again.

Jimmy continued to work to locate the leak and found it and made the necessary repairs. Great job!

Sry good people