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Home Depot

Carpet Sales and Installation, Hardware & Home Improvement Stores, Doors,

About us

We're here to help you do more. Provide the know-how you need. Give you the resources to get it done. Unleash the doer in you.

Business highlights

46 years of experience

Services we offer

Bathtub & shower liners, cabinet re-facing, carpet, countertops, home organization, doors, electrical, garage floor coating, heating & cooling, interior shutters, laminate, tile, wood & vinyl flooring, water heaters & softeners, window treatments, garage doors, decks, roofing, painting, sheds, siding, sunrooms, & windows

Reviews
3.930 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
43%
4
33%
3
0%
2
20%
1
3%

Filter reviews by service

Showing 1-25 of 30 reviews
TAVIS R.
Jan 2017
1.0
Carpet Sales and Installation
$3,200
Carpet installers called to change my install date to 12/31/16. It was originally scheduled for 1/2/17. I sat around and waited all day and no one showed up or called. I left numerous messages before I finally got a call back from the GM David Dyer. He said the crew's first job went slow and they would not make it to my house. This was at 8 pm that night. I wasted my entire Saturday waiting for them to show and they did not have the common courtesy to call. David was real apologetic and promised to compensate me for my lost time. Of course I didn't receive anything and I never heard from him again. The installation finally happened on 1/2/17 like it was originally scheduled. Install crew did a good job but were not professional or persona and left a mess in the house and in the driveway. I am so disappointed in Home Depot and their carpet installation service that I refuse to shop there anymore.

Charlene M.
Nov 2015
5.0
Hardware & Home Improvement Stores
Yes, I recommend this pro
unknown

Paul K.
Apr 2014
4.0
Hardware & Home Improvement Stores, Lighting + 1 more
Yes, I recommend this pro
$4,000
The store is generally well organized. The professionalism and the staff is good. It’s much easier to get in and out of the store.

STEVE M.
Aug 2007
2.0
Kitchen and Bath Remodeling, Marble and Granite Service
$9,300
Attempted to purchase cabinets for over a month. Spent $120 for a measurement but the sales rep never called back. After working with a second sales rep (the first didn't have time to see us for another two weeks) and explaining the project again, they once again did not call us back to finalize the purchase. We were not in any particular hurry, but it took such an unreasonably long time just to buy the cabinets we decided to go with another company.

Anonymous
Aug 2006
2.0
Doors
Yes, I recommend this pro
$386
Home Depot did an okay job with the door. The door arrived in a timely manner, but the workers were a no show for the appointment. Also the customer service is horrible. I called many times, and they always transferred me around the system. I'm not sure if I would use them again or not.

Anonymous
Aug 2006
4.0
Ceramic Tile Service, Kitchen and Bath Remodeling + 1 more
Yes, I recommend this pro
$5,000
I liked the fact that everyone knew what they were doing. The worker Home Depot contracted out were very good. Everyone was very professional. I would recommend them for remodeling.

Ronald S.
Aug 2006
5.0
Carpet Sales and Installation
Yes, I recommend this pro
$4,500
I had a good experience with Home Depot. The installers were on time and were professional. They made me feel like a valued customer. They have quality products and people to install them. They were on time and did not leave a mess.

Ed E.
Aug 2006
2.0
Countertops and Backsplashes
Yes, I recommend this pro
$7,000
Home Depot did a good job after the pieces were cut right. The job took longer than it should have, and I went through a lot to get things done right. Several different installers were sent out and it was a nightmare. I would not recommend them.

LOREN M.
Aug 2006
4.0
Ceramic Tile Service
Yes, I recommend this pro
$500
I like the great variety of tile I got to choose from. The workers that Home Depot have are friendly and courteous. I would recommend them.

Hal J.
Aug 2006
2.0
Cabinet Making, Contractor Service
Yes, I recommend this pro
$3,000
The first subcontractor didn't know what he was doing. The owner of that company came out and completed the job. He did excellent work once he was out here. However, I don't ever want to go through the hassle again.

LEI Z.
Aug 2006
5.0
Awnings
Yes, I recommend this pro
$800
I would say that the workers from Home Depot were friendly. They were helpful and answered all of my questions. They were also courteous and cleaned up my lawn. I am satisfied with the work they did.

J H.
Aug 2006
4.0
Doors
Yes, I recommend this pro
$190
I like that Home Depot stands behind their products and service. Their workers are friendly and courteous to me. The work was high quality. I would recommend them.

John S.
Aug 2006
5.0
Landscaping
Yes, I recommend this pro
$50
Home Depot did a great job. They were very helpful. I wouldn't have been able to do as good of a job by myself. I am very satisfied with them.

Anonymous
Aug 2006
5.0
Carpet Sales and Installation
Yes, I recommend this pro
$3,000
I thought that the whole process with Home Depot went smoothly. I liked that they finished laying the carpet in one day. I would recommend them for carpet laying.

Anonymous
Aug 2006
4.0
Interior Painting
Yes, I recommend this pro
$120
I always like that Home Depot employees are very informative about their products. They were very helpful to me in painting part of my house. I would recommend them.

Anonymous
Aug 2006
4.0
Ceramic Tile Service
Yes, I recommend this pro
$800
Home Depot did a good job. They were also very friendly. The flooring looks great. I would use them again and I would recommend them.

Anonymous
Aug 2006
5.0
Carpet Sales and Installation, Flooring
Yes, I recommend this pro
$1,000
I like the price at Home Depot and the selection to choose from. I liked that the carpet layers knew what they were doing. I would recommend them for the job they did for me.

Anonymous
Aug 2006
4.0
Fencing Service
Yes, I recommend this pro
$250
I would say that my overall experience with Home Depot is good. They were very helpful in putting up my fence. They work was high quality. I would recommend them.

Anonymous
Aug 2006
5.0
General Remodeling
Yes, I recommend this pro
$5,000
I would say that Home Depot was very helpful with my new addition. They are always friendly and courteous. I would recommend them.

Anonymous
Aug 2006
5.0
Kitchen and Bath Remodeling
Yes, I recommend this pro
$300
My overall experience with Home Depot was excellent. I like that they are always available to help me whenever I want. I would recommend them.

UPDATE U.
Aug 2006
5.0
Gutter Repair and Replacement
Yes, I recommend this pro
$1,000
Home Depot is always very helpful. We have used this company before when we did our kitchen. I will continue to use them and recommend them.

Jane B.
Aug 2006
2.0
Ceramic Tile Service, Flooring
Yes, I recommend this pro
$250
Home Depot didn't do a very good job. There were a couple spots that had nicks after installation. I called them to have the subcontractor repair it, but they didn't return my calls.

Anonymous
Aug 2006
4.0
Carpet Sales and Installation, Hardware & Home Improvement Stores
Yes, I recommend this pro
$400
My overall experience with Home Depot was good. I had no problems with Home Depot. I would recommend them for the job they did.

ROBERT L.
Aug 2006
5.0
Gutter Repair and Replacement
Yes, I recommend this pro
$1,500
Home Depot did a great job. They were fast and efficient. The gutters look great, and I would definitely hire them again.

Anonymous
Aug 2006
4.0
Carpet Sales and Installation
Yes, I recommend this pro
$5,000
Home Depot did a good job. The sales department was very helpful. The installers were friendly and did a good job. I didn't have any problems at any point, so I would use them again.
Showing 1-25 of 30

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Home Depot is currently rated 3.9 overall out of 5.
Monday: 6:00 AM - 10:00 PM Tuesday: 6:00 AM - 10:00 PM Wednesday: 6:00 AM - 10:00 PM Thursday: 6:00 AM - 10:00 PM Friday: 6:00 AM - 10:00 PM Saturday: 6:00 AM - 10:00 PM Sunday: 8:00 AM - 8:00 PM
No, Home Depot does not offer free project estimates.
No, Home Depot does not offer eco-friendly accreditations.
No, Home Depot does not offer a senior discount.
No, Home Depot does not offer emergency services.
No, Home Depot does not offer warranties.
Home Depot offers the following services: Bathtub & shower liners, cabinet re-facing, carpet, countertops, home organization, doors, electrical, garage floor coating, heating & cooling, interior shutters, laminate, tile, wood & vinyl flooring, water heaters & softeners, window treatments, garage doors, decks, roofing, painting, sheds, siding, sunrooms, & windows

Contact Information

12111 Lem Turner Rd, Jacksonville, FL 32218

Service Hours

Sunday:8:00 AM - 8:00 PM
Monday:6:00 AM - 10:00 PM
Tuesday:6:00 AM - 10:00 PM
Wednesday:6:00 AM - 10:00 PM
Thursday:6:00 AM - 10:00 PM
Friday:6:00 AM - 10:00 PM
Saturday:6:00 AM - 10:00 PM
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