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Home Depot - Atlantic

Carpet Sales and Installation, Hardware & Home Improvement Stores, Windows,

Services we offer

Bathtub and shower liners, cabinet refacing, carpet, countertops, home organization, doors, electrical, garage floor coating, heating and cooling, interior shutters, laminate, tile, wood and vinyl flooring, water heaters and softeners, window treatments, garage doors, decks, roofing, painting, sheds, siding, sunrooms and windows.

Reviews
4.050 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
52%
4
26%
3
4%
2
6%
1
12%

Filter reviews by service

Showing 1-25 of 50 reviews
Pamela S.
Mar 2018
2.0
Hardwood Flooring Service, Flooring
$8,000
It did not go well. Home Depot was not responsive to the customer. Cheryl the representative for flooring at Home Depot should never be in customer service. She was crude and rude. She tried to charge me $200.00 to move a file cabinet. She tried to make it appear that she was doing me a favor. I hate when corporations try to take advantage of people. I paid Home Depot in full and this Cheryl had the nerve to threaten to put a lein on my home because I refuse to sign bogus paperwork relinquishing all my rights if something happen to my floors. The only reason I haven't reported Cheryl and Home Depot to the BBB because the subcontractors that did the work did a great job installing the floors. I may still send a complaint to let them know that this Cheryl should never be in customer service. I am in customer service and we do satisfaction surveys. Our surveys rate 100% consistently for the last 2 years. So I know about customer service. I do not trust Home Depot after this experience!

Carole G.
Mar 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
The installation went well and all work great.

Donald B.
May 2017
4.0
Carpet Sales and Installation, Hardware & Home Improvement Stores
Yes, I recommend this pro
$450
Ordered louvered pre-hung door. Waited 6 weeks and wrong door arrived, just the door slab and not pre-hung. I would guess the manufacturer just didn't get it all back together after painting but at any rate, I checked and Home Deport "Ernie" had ordered it correctly. He offered to make it right but I didn't want to wait another 6 weeks.

Jackie H.
Mar 2017
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$129
It was a little pricey but it turned out great.  I didn't have any problems.  We used them before, some years ago.  I have someone come out every year and service my unit and do the tune-up.  I like using companies that I know will be around when I need them again, if something goes wrong.  Usually that's what I look for when I'm selecting someone, especially someone that's dependable, on time, provides good service, and stands behind their service.

Jackie H.
Mar 2017
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$129
Great, I didn't have any problems.   I like using companies that are going to be around when something goes wrong, dependable, on time, provide good service and stand behind their service.

Gaurav T.
Dec 2016
5.0
Hardware & Home Improvement Stores
Yes, I recommend this pro
$200
Excellent work

Teresita D.
Oct 2016
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
unknown

Kathleen M.
Oct 2015
1.0
Hardware & Home Improvement Stores, Windows
Nothing went. I set up an online request to come to my house to measure for replacement windows on a Wednesday, Friday afternoon I still had heard nothing so I stopped by my local Home Depot store. The window/door representative called the field guy who was supposed to contact us to set up an appointment. I was promised a call Friday night or by noon on Saturday, this is Sunday evening and still nothing. I will be going to Lowes tomorrow to buy my 11 windows. Lowes has always been more responsive and helpful over the years. I should have known better than to go from blue to orange. I am a contractor and I cannot tell you how much money HD has lost over the years with me because of their poor service. It will not happen again.

Bryan F.
Oct 2014
3.0
Windows
Yes, I recommend this pro
$8,000
OK; made it very hard to decide on their products.

Frederick B.
Jun 2014
3.0
Windows
$12,000
Instore representative was very professional and knowledgeable, but their subcontractor was non-responsive. I even called the subcontractor's number with no success except they said they didn't have us listed for the first appointment, even though I was sent an email verifiy the appointment. I'm not totaly sure of the month, but it was earlier this year.

Bonnie H.
May 2014
5.0
Interior Painting
Yes, I recommend this pro
It is one of my favorite stores. I like their customer service, products and prices. It is just a fabulous store. Everybody needs to go to Home Deport. It is just a mile up the street from me. I have no complaints because they have really been good to me.

Thomas P.
Nov 2013
1.0
Carpet Sales and Installation
If you ever consider getting flooring installed, I strongly encourage you to not go with Home Depot and deal with the crappy customer service.

Nancy W.
Jul 2013
1.0
Windows
$21,000
We did not hire Home Depot for our work because of our experiences and the quote. Our first contact was at a Home and Patio show. They never responded. The next year at the Home and Patio show, we talked with them again as we had not had the roof done yet. When the professionally prepared quote was so high based on the other quotes, we did not hire them for the roof. We have had no further contact regarding the work although we have a vested interest in Home Depot's success,

Rhonda D.
Jul 2013
5.0
Carpet Sales and Installation
Yes, I recommend this pro
$24,000
Rita the kitchen design expert was awesome; great at her job. Would highly recommend her kitchen design expertise. She has a good eye for design and very thorough in ordering cabinetry, etc... Would also recommend Thomasville Cabinetry. They are a tad pricey, but you get what you pay for; produce an excellent semi-custom product.
We are finishing up our back splashes and lighting. So, as soon as we finish I will post pictures.

Carmen A.
Jun 2013
5.0
Windows, Bathtub Restoration
Yes, I recommend this pro
We have contacted this provider for bathroom refitting. The
person that came out and provided an estimate was very professional, punctual,
but the price was above our budget. Product looked excellent and maybe even
superior to others we have seen, but we cannot fit it into our budget.

Currently we are going to purchase vinyl floor planks from
HD, but we will do our own installation.

Brandon K.
Jun 2013
5.0
Rentals - Equipment
Yes, I recommend this pro
Home Depot's price, quality, and professionalism are excellent.

Meade C.
Mar 2013
5.0
Roofing
Yes, I recommend this pro
$12,000
Excellent. Home Depot representative gentleman showed up, did a free inspection of roof, went into attic to check for leaking. Brought a color board, explained the Home Depot experience. He, himself, had worked in roofing business for 13 years before hiring onto Home Depot. Bid was high, but I get the Home Depot wrap around warranty for life of warranty. I picked the 25 year archictectural roofing. I financed for 24 months. Property is a rental property. So far, pleased. Installation begins in another week and will take 3 days. I will report as it goes along.
THE PROPERTY WAS CLEANED OF ALL DEBRIS. WHEN HOME DEPOT INSPECTOR CAME FOR ME TO SIGN OFF, HE FOUND SEVERAL ROOFING TACKS ON THE GROUND AND WALKED AROUND THE PROPERTY WITH HIS METAL DETECTOR AND PICKED UP THE FEW THAT WERE LEFT BY THEIR ROOFING CONTRACTOR.

SO FAR, SO GOOD...NO PROBLEMS, AND ROOF LOOKS GREAT...
CO

GERALD K.
Mar 2013
5.0
Windows
Yes, I recommend this pro
$7,100
Very well, I am only sorry I put it off as long as I did. Very smooth. The installer left me his direct phone number if I had any problems after he left.

Kathleen N.
Dec 2012
5.0
Carpet Sales and Installation
Yes, I recommend this pro
unknown

Frank D.
Aug 2012
5.0
Lawn Mower & Power Tool Repair
Yes, I recommend this pro
$15
They did a great job. They are very reasonable.

Mary G.
Oct 2011
4.0
Windows
Yes, I recommend this pro
We were very happy with the end product. The men that did the job were great. The price was worth the quality of the windows we received. We live in a busy neighborhood and the windows have reduced the noise levels significantly.

Carrie R.
Oct 2008
4.0
Flooring
$1
The installers that showed up were subs of subs. Our window was Noon to 2 p.m. They showed up at 6 p.m.! The work was done well and in a timely fashion, but that was once they were here. Also, Home Depot requires up front payment before services are performed. I prefer to have services performed first, then pay.

SPENCE W.
Sep 2008
5.0
Cabinet Refacing and Refinishing
Yes, I recommend this pro
$10,000
They did a great job. They were very quick and did exactly what we asked them to do. We had added some new cabinets and they refaced the other cabinets to match the new ones. We were very pleased with the job they did. They were in and out in 2 days.

CASILDA V.
May 2007
5.0
Ceramic Tile Service
Yes, I recommend this pro
$1,450
We spoke too many ceramic tile companies but Home Depot stood out among all the others on selection and price. Our tile looks beautiful. They were on time and stayed each day until 4. These guys never stopped working while they were here. The men listened to my ideas and were happy to do things the way I wanted.

MELANIE D.
May 2007
1.0
Hardwood Flooring Service, Flooring
$5,600
We did not have Home Depot install the flooring because of how expensive that would be. The finish to the wood was very low quality and I was very disappointed. The tape that they used to keep the wood bond together ruined the finish even more and removed some of it when the tape was removed. They are working with us to help solve the problem, which I appreciate. However with kids and dogs in the house, the floors will not last with such a low quality finish. They were also late on delivering the flooring and I have been told that they are always late with that.
Showing 1-25 of 50

Licensing

State Contractor License Requirements

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*Contact business to see additional licenses.

FAQ

Home Depot - Atlantic is currently rated 4.0 overall out of 5.
Monday: 6:00 AM - 10:00 PM Tuesday: 6:00 AM - 10:00 PM Wednesday: 6:00 AM - 10:00 PM Thursday: 6:00 AM - 10:00 PM Friday: 6:00 AM - 10:00 PM Saturday: 6:00 AM - 10:00 PM Sunday: 8:00 AM - 8:00 PM
No, Home Depot - Atlantic does not offer free project estimates.
No, Home Depot - Atlantic does not offer eco-friendly accreditations.
No, Home Depot - Atlantic does not offer a senior discount.
No, Home Depot - Atlantic does not offer emergency services.
No, Home Depot - Atlantic does not offer warranties.
Home Depot - Atlantic offers the following services: Bathtub and shower liners, cabinet refacing, carpet, countertops, home organization, doors, electrical, garage floor coating, heating and cooling, interior shutters, laminate, tile, wood and vinyl flooring, water heaters and softeners, window treatments, garage doors, decks, roofing, painting, sheds, siding, sunrooms and windows.

Contact Information

12721 Atlantic Blvd, Jacksonville, FL 32225

Service Hours

Sunday:8:00 AM - 8:00 PM
Monday:6:00 AM - 10:00 PM
Tuesday:6:00 AM - 10:00 PM
Wednesday:6:00 AM - 10:00 PM
Thursday:6:00 AM - 10:00 PM
Friday:6:00 AM - 10:00 PM
Saturday:6:00 AM - 10:00 PM
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