About us
A division of National Van Lines. Additional locations: Jacksonville (888) 781-7920 & (904) 781-7920; Gainesville (800) 749-6067 & (352) 372-4271 & Mesa, AZ (480) 398-4222. Charges determined by services provided. May contact via website form for free estimate. Ask for additional information.
Services we offer
Residential, corporate & various government agencies. Packing, unpacking, transportation & storage of household goods, electronics, high-value products, office & industrial equipment. Asset management.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
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The company representative asked me to move my own flat screen televisions and glass shelves from my curio and china cabinets, which I did.
They moved a king size bed, dresser, chest of drawers, 2 night stands; 2 couches, a loveseat, a chair and ottoman, a recliner, a small computer desk, a 4 drawer filing cabinet, 2 end tables, 1 coffee table, 1 curio cabinet, 4 lamps, 3 wardrobe boxes, and other boxes that I had packed. They also moved a small gas grill (not the gas) a redwood picnic table with 2 benches, and 5 large potted plants. This was all included in the $650.00 estimate given to me by their representative.
The movers unloaded the furniture at the new location, but put ALL of the boxes in the garage stacked, not in individual rooms. They took FREQUENT smoking breaks and the driver, an older gentleman, did not move items. One of the moving men was very sarcastic and rude. I even tipped all 3 men $20.00 in cash.
Then I was told the bill was $969.51, $319.51 OVER the estimate, and they didn't even move all of the furniture or the freezer that was in the original estimate.
Supposedly, they are going to send me $120.00 refund. I do not feel that is enough. I think that at least a $250.00 refund is in order. After all, not a lot of gas was used and they didn't do as much as the estimate stated. I still have not received the $120.00 that they state they have sent. If they check their accounts they will see that no check has cleared and I HAVE NOT RECEIVED IT.
However, they cashed my check at the bank and it cleared the VERY SAME DAY OF THE MOVE! WE WROTE THE CHECK ON FRIDAY, MAY 10TH AND IT CLEARED FRIDAY, MAY 10TH!
They need to make things right with me, and soon!
Licensing
State Contractor License Requirements
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