Help Me Fix It

Okay but thought would provide virus protection or at least tell me if I was good already with programs I already had installed.

Excellent - Andre did a great job!

Service went very well. I was able to get reconnected to the internet. Andre also helped me with downloading free virus protection.

It was great.  The guy was a sweet guy.  His name was Andy.  I'm not wonderful at the computer myself, and he didn't make me feel incompetent, you know what I mean - like I was an idiot.  He was right there for me.  My printer wouldn't work and I didn't know how to hook it up.  He came and then he did that and some other stuff I just needed to have done at the time.  He spent his time and he was just really nice, he was kind; he's just a nice boy, a nice guy.  Also, I don't want to go over the curve that you've gotta learn every day you know; I'm not into that.  I wish I could go to the computer and tell you what I wrote.  I just said it was exceptional. When I went on the computer, I called Angie's List and asked them how I did it, how to write the review.  He fixed the computer and he was just helpful.  He was just here and he said well what about this, what about that.  He was kind and on time and he called before.  I'm from the south; I'm from California originally, and that doesn't happen.  You don't understand.  There's no responsibility; no one keeps their word here.  I can't say enough good things about him.  Most of your guys on the computer do it from someplace else, they don't come to your house, and I'm not literate enough to have that happen.  So he was one of the few that's on your website that comes to your home.  Otherwise, they do it from their office to your ... remote.  Well, to heck with that.  He was right on time.  Everything about him was good; good guy, good guy.  As a matter of fact, I'd call him again whenever I need to; I'd call him in a minute.  He let me know he was on his way and then he was right here, right on time.  He was right here, very professional when he came to the door, and I felt comfortable. My little computer office is behind the garage, so I brought him right through the house, I wasn't nervous with him at all.  He's a young guy.  I can't say enough about him. 

My most memorable experience was when Andre recovered my iPhone where I had thousands of photographs covering a few years of my children's lives. I didn't have any backups of these precious photos. I took my phone to 3 different places before calling Help Me Fix It (because I didn't know they also worked with iphones) and no one was able to recover my phone or my photos. Andre came optimistically as usual and in a couple of days, he called me to let me know that he had recovered these precious photos. I'm eternally grateful for that!!!

unknown

I would recommend him with no hesitation

Andre knows his way around computers and security systems.  He is very professional and it was helpful he is bi-lingual. I highly recommend him to others.

They are knowledgeable, very well educated and very honest.