Florins Floors

I have been very reluctant to write this review, but I think the consumer should be aware. In the summer of 2021, I hired Florin’s Floors to refinish my existing engineered wood floors, to add some additional wood flooring in 2 of the bedrooms and, to repair a few areas where a wall had once been. I noticed after the sanding had been completed, but before any finish had been applied, one area had been over sanded thru the top layer of wood, exposing the inner plywood. I mentioned it to Florin, the owner, who told me it was due to the floor not being level. I said to him, that may be the case, I didn’t know, but this is a section of the floor that you replaced and repaired. He told me he could fix it in the refinishing process. I told him I thought the boards in question should be replaced, as it was a relatively large spot, approximately 13 inches by 2¾ inches in a high traffic area that would likely be noticeable regardless. He told me he could replace the section, but he would have to charge me for the additional work. Since he was insistent he could fix it, and he was the expert, I agreed to go with his advice rather than pay anything more for a mistake his team had made. Time goes on, the floors have finish applied, in general they look good “with” the exception of this one area. He does what he can to fix it, but the area ends up looking black and blue on what otherwise is a very light floor – totally unacceptable! When I complained, he tells me he has done what he could do, and I should have said something before the finishing was completed – which I had. He then says that the area in question wasn’t actually an area he had repaired and thus wasn’t his responsibility if it was uneven. I told him this wasn’t true, as I had taken pictures of the whole process, and the area in question was definitely part of the floor that he repaired/replaced. He later upon physical inspection admitted that to be the case. I again told him that such a large black and blue spot in the middle of an otherwise very light floor was unacceptable, and I wanted the boards in question changed out and refinished. He told me this couldn’t reasonably be done given there was so little veneer left. After much consternation, I then suggested (I believe very reasonably) he just reimburse me the cost of the repair work – about 15% of the cost of the entire job, and we would call it even. He responded by saying, “he could do that, but he’d have to remove all of the wood he put down,” and when I asked why, he said, “I’m not in the business of selling wood.” At this point, I realized there was no point in this discussion. Given our inability to resolve this issue, I didn’t see much point in bringing up some of the other more minor but still significant issues. I did find it interesting that in the areas that were refinished, no fill was used between boards where it normally is (he did fill most of the areas where new wood was installed) leaving gaps which over time gather significant amounts of dust and dirt. Also many of the pieces of wood used in the repair process looked to be of a lower grade than that found elsewhere ( This was also pointed out many time in the process. Last but not least, quite a bit of floor finish ended up on the kitchen cabinets and front door. In his defense, he did return and spend a couple of hours cleaning up some of this, while he let me know my cleaning lady could have handled it! I wouldn’t do business with this company again, and certainly wouldn’t recommend anyone complete paying for his work, until the work is completely finished to your satisfaction – I should know better and that was my error. Unfortunately I don't see how to add pictures to the review so you could see just how glaring this problem is

Florin did a fantastic job sanding and finishing the hardwood floors at our new house. He was very professional, charged a great rate, was prompt with communications, and finished right on schedule. I would recommend him for anyone looking to have work done on their floors. Great experience with a friendly and highly skilled contractor.

Excellent. Very happy with our newly refinished wood floors! Professional service at a fair price. Florin is a hardworking, honest, down-to-earth business man. No hype or B.S,. I wish all service providers were like this.

How can you not hire a floor guy named Florin? Cmon. Super easy to work with Florin. Very responsive which I find rare in this industry.

Florin came out quickly to give me an estimate, worked with my tight timeline, and did an excellent job on the floors. He refinished one bedroom and did a buff and coat on the rest of my rooms all for a very fair price. I thought certain parts of my floor were water damaged and would need to be replaced, but Florin saved me money by advising me it was merely surface damage that would be taken care of after the refinishing. I have been handing out Florin's number to everyone I know with hardwoods. Very happy with his work and his customer service.

Professional and completed very well in the time stated. Would definitely use Florin again.

I asked him to leave my house, immediately.

Working with Florin was great! Not only did he do a great job at a fair price, but he was easily the most responsive and professional contractor I have worked with yet. It may seem like a small thing, but it is really nice to work with someone who is punctual, takes pride in their work, and does exactly what they say they will. I also appreciate the fact that he sent us update pictures throughout the process so we knew exactly what was going on.

Florin was extremely responsive and very punctual. Our floors had recently endured a lot of renovation work and he came in and made them look like new. We will definitely be hiring them again when we need maintenance on. Our hardwood floors!

Professional, prompt, thorough, speedy.

We're pleased with the service and the result. Florin and his team were responsive, prompt and courteous. They were not the lowest bid, but Florin was quick to respond and to answer questions and he was accommodating to our need to split the job into upstairs then downstairs so we didn't have to abandon the house for a week with kids and pets. We would use again.

I cannot say enough good things about Florins Floors. Not only will we use them again, if needed, but we will be referring anyone in need of floor refinishing to this company, as well. This company is very professional, reliable and punctual. They checked in with us at the end of each part of the process to gauge our satisfaction. Florins Floors far surpassed our expectation of how the floors would turn out. Our home was built in the 1930's. There were some large water spots near the door entry, discolorations and a few areas that had darkened. After Florins Floors refinished our floors, they truly look brand new. . .It is unbelievable!!! We get so many comments on how beautiful our floors look. We would refer them to anyone in need of great floor refinishing!

I would not recommend this company to family and friends. We were very displeased with the results.

Florin's prices were very competitive and work quality was FIRST CLASS! He sent me texts with pictures as the work was in progress to keep me in the loop since I live out of state. He found matching oak planks and polyurethane finish. I wish this review let me share pictures. I can't thank him enough and his work helped me sell the house very quickly. He was very responsive and showed up on time each day completing the work very quickly with quality.

I can't say enough great things about Florin and the work he did on my hardwood floors. They did a fantastic job making my home look completely brand new. I had another company refinish the floors when I moved in 15 years ago and they didn't look half as nice. Florin is probably the nicest guy in Jacksonville. He accommodated my schedule and was even able to complete the job a week earlier than promised. He is great with communication and let me know when and what he would be doing. He is very professional and knows how to make any floors look great no matter what the prior condition. I will definitely be calling him in the future when my new house needs to be done.

Florin and his assistant did a great job refinishing the highly blemished kitchen hardwood floor area so it looks like new. The kitchen hardwood floor extended all the way to the family room on one side, and to the hallway on the other side, and so he had to make sure the color and finish of the sanded & refinished kitchen hardwood floor planks match the appearance of the adjacent hardwood floor planks (family room and hallway) which did not need refinishing. When all was done, the entire kitchen-family room-hallway hardwood floor looked beautiful and no one could tell that only the kitchen floor area was redone. Wonderful work. 3 days with 1st day for sanding and a sealing coat, 2nd day for a coat of oil-based varnish, 3rd day for final coat.

The service was great, he did a great job. Communication was a little weak, he changed things around on us a couple times.

Very honest & professional--Used 3 coats, like the contract called for & never tried to cheat me or take short cuts, like most do--or increase the cost of what the agreed to cost is-- Additionally, Florin & his employees are very nice people--- On a 1-10, I rate them a 10

Our go-to flooring contractor said that the floors in our new house were poorly installed and also in very bad shape with water damage, so they couldn't be refinished, just replaced. I had given up, and was resigned to replacing them in 10 years along with our kitchen. Enter Florin. He is a true floor refinishing professional. He looked at our floors, and stated that they were fine to be sanded once more and refinished to look like new Furthermore, he did not think that any of the "damaged" boards would need to be replaced, just simply repaired. We scheduled Florin for a few weeks out to work with our schedule. He provided the name of an excellent moving company to move our furniture. We stayed in regular contact up to the start date. Florin and his team arrived as promised, and began their work. After four days, all of our floors looked both new and durable. I couldn't find one defect! We did insist on the more costly commercial grade products which have much less of an odor and prolong the life of the floors since we couldn't sand them again. I highly recommend Florin and would certainly use him again for any floor related work.

The job went great! This is the second job that Florin has done for us!! He and Glenn do spectacular work!! They glued down the wood flooring, sanded and finshed the wood to match the existing hardwoods in the rest of the house. I'm so very blessed to have found Florin and Glenn. My wood floors make me smile everytime I look at them!! :o)

He arrived on the date and time we agreed on. He was good about explaining what he was going to do and about how long it would take. He spent a lot of time on the project the first two days. I can tell he's pretty busy (he does the work himself), so for example, when he's coming over just to do another layer of polyurethane, I think he needs a little flexibility sometimes. I didn't have a problem with that. I think one of the days he mentioned he would be late because of another project, but he kept me up to speed via text with where he was at. I think he did great work and would definitely recommend him. He takes time to talk to you and seems to really enjoy what he does. Also, on a side note, his equipment is top notch. It doesn't spray tons of dust everywhere. There was a little, which is to be expected, but I thought he did a great job keeping the overall project clean as well. Bottom line is my floors looked terrible after who knows what over the 70 years they've existed. They look great now.

He did a great job. He was on time.

Terrible. He was very unreliable when it came to letting me know when he would show up. He strung me along for weeks telling me he would be there and then call and say he could not make it. Then one afternoon just shows up at my house with no warning . He is very unprofessional and hard to work with. His prices are extremely high. He also did a sloppy job and got wax all over my walls but he did cooperate when asked to remove it and did so, but still today there is a stain on my wall that is very visable. Would not recommend him.

I found Mr. Florin here on Angie's list. I guess with a name like Florin he must know floors - right??? LOL... We just bought the house next door and the wood floors in three rooms were badly worn. I was not sure what could be done to salvage them. I decided to call in a pro for an opinion. When I called to get the estimate, he was busy and we had to schedule a few days out. He did show up right on time for the estimate. He looked the job over and gave me the pricing right on the spot. I had done some research on sanding these floors and learned there were some special sanding required, and when I asked him about it he seemed very knowledgeable and actually showed me some photos of the same type of floors he had already done before. Being in a hurry to get the work done, I did not bother to get other quotes, so I told him I wanted to get the job done right away. He checked his book and told me next Wednesday of the following week. He showed up right on time and began work. It was really amazing because he had this sander that made absolutely no dust in the house. I really expected a lot of dust. His cleanup during and after the job was like he was never there. I was very happy that he brought these floors back to life.

We recently purchased a 1925 bungalow with beautiful original wood floors. It looks like 4 shelving units had been removed from the living room and sun room and the floors were not refinished after removal. The floor in the kitchen had an area where major sun damage had occurred. Florin quoted me on the repair work and completed it, and some additional small patching, on schedule. The floors look wonderful. Friendly and professional, I would use Florin again. Highly recommended.