Five Star Heating and Air, LLC logoApproved Pro
Approved Pro

Five Star Heating and Air, LLC

4.9(
80
)
Electric Furnace / Forced Air Heating System - Repair, Electric Furnace / Forced Air Heating System - Repair - For Business, Thermostat Installation and Replacement,

About us

Here at Five Star Heating and Air, LLC, we truly believe in Five Star customer service and quality of work. You can count on us to fix your problem with fast and friendly service. Family owned and operated by a Retired US Navy CPO and bonded Florida Notary. I avoid selling customers new equipment through expert troubleshooting and repair skills. If the unit is deemed too old to put alot of money into, then I am the one to be choosen to replace it. I do so using high quality materials and top rated equipment as in, Ruud, American Standard, Goodman. I service all brands and appreciate your business.

Business highlights

Veteran owned and operated
18 years of experience

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.980 Reviews
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Number of StarsImage of DistributionNumber of Ratings
5
65%
4
4%
3
0%
2
0%
1
0%
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Filter reviews by service

Showing 1-25 of 80 reviews
Sofia S.
Mar 2022
5.0
Central A/C Service or Repair
Yes, I recommend this pro
I was very pleased
Response from

"Thank you so much for your review and please call again if needed. Take care."

Mike, Sr. D.
May 2021
5.0
Central A/C Service or Repair
5 Star Heating and Air is a phenomenal company!!!! Brandon represents the name of his company; he’s a “5-STAR” young man who truly knows the business of Heating and Air Conditioning!!!! I am extremely pleased with their response time to my initial call, the timely manner in their performance of the repair issues that needed to be done...and, most importantly, their professionalism they demonstrated at my home. I would highly recommend this company....so much so that I would do a commercial for their company!!! Their company is well-named, “5 Stars!!!!”
Response from

"Thank you so much for your review of our company, My dad and I ran the company until he sadly passed and I'm keeping it going. licensed and insured and still trucking. thank you for your business! and I apologize it took a while for us to respond to your awesome review. Will be checking them more often. thank you again for the review and for your business."

Dondra O.
Sep 2020
5.0
Central A/C Service or Repair
Yes, I recommend this pro
Very communicative! (More than I need, but better to err on the side of being educated!) Quick response time, reasonably priced. My air conditioning is blowing cool, and my house is back to normal. Very pleased.
Response from

"Thank you so much for your review. He does like to explain and communicate what he is doing so there are no surprise charges before he continues and you're right about better to get the info and not be surprised or even shocked when billing time comes. I'm working with him to slow it, cause the customer really doesn't need to know everything about air conditioning. If I could I would hire someone he could train. The times are not right at this time. They would be a good asset for learning with him."

Ken I.
Feb 2020
5.0
Yes, I recommend this pro
Brandon arrived right on time. As he worked on the systems he explained everything to me in detail. I asked questions and got answers immediately. He wasn't pushy about selling me this or that.After he was finished, he put things back and cleaned up the areas he was working in. He even wiped down the furnace. VERY nice young man. I'd highly recommend 5 Star Heating & Air.
Response from

"Thank you for your review of our family business, I'm proud of Brandon and all he does to help everyone and helping build this company."

Blaine K.
Jan 2020
5.0
Central A/C Service or Repair
Yes, I recommend this pro
Great communication before and during the service. Everything was explained thoroughly and the pricing was reasonable and transparent. Highly recommended!
Response from

"Thank you for reviewing our company and thank you for your business, Brandon always does what he can do to make customers happy and get the job done right the first time."

Gene M.
Apr 2019
5.0
Yes, I recommend this pro
Been using Five Star about 3 years now. Yesterday (4/10/19) was our annual check-up. The first year was an emergency, the heating system went out. Since it was so close to our spring cleaning/check-up, we had them do the service. Their prices were fair, they were always prompt. Our system is getting old and hoping to get a couple of more years out of it. But when it goes, Five Star will install a new unit.
Don J.
Jun 2017
5.0
Central A/C Service or Repair
Yes, I recommend this pro
They were very courteous and kept us informed about the progress of the work as it was being done.
Hong P.
Jun 2017
5.0
Central A/C Service or Repair
Yes, I recommend this pro
none
Quinton W.
Apr 2017
5.0
Thermostat Installation and Replacement
Yes, I recommend this pro
Terrie H.
Apr 2017
5.0
Central A/C Service or Repair
Yes, I recommend this pro
The technician was extremely knowledgeable. He explained every step of the process asking my permission to move forward when applicable.
Response from

"Thank you so much for your review and please call again when needed. We appreciate your business"

Janet S.
Sep 2016
5.0
Central A/C Service or Repair
Yes, I recommend this pro
We found the customer service outstanding. The tech was very professional and knowledgable. He quickly identified the problem and fixed it. He then did a preventive checkup be sure all was well with my A C . Pricing was very good. I would highly reccomend this company.
Response from

"Thank you for your review and your business. Please call again"

Debbie M.
Aug 2016
5.0
Central A/C Service or Repair
Yes, I recommend this pro
Awesome, quick response service!
Response from

"Thank you for your review Debbie, please call us again @ 904 755-7760 if any more issues pop up in the future."

Gregory B.
Aug 2016
4.5
Central A/C Service or Repair
Yes, I recommend this pro
great service came in on the weekend up and running in just a few hours
Response from

"Thank you so much for your review, I don't understand why you felt the quality was lower marked,but it sounds like a positive review; probably a type o, Please call again when needed."

Daniel L.
Aug 2016
5.0
Central A/C Service or Repair
Yes, I recommend this pro
Great service Detailed explanations of problems
Response from

"Thank you so much for your business and review of my company. Any future issues with your system please call us again."

Terri O.
Jun 2016
5.0
Central A/C Service or Repair
Yes, I recommend this pro
Fast, efficient, fair price! Came on Sunday morning and fixed everything.
Response from

"Thank you for your business!"

Candy J.
May 2016
5.0
Central A/C Service or Repair
Yes, I recommend this pro
They were very prompt nice and explained everything to me about the repair. Great service.
Response from

"Thank you for your review and please call again."

R G.
Feb 2016
5.0
Yes, I recommend this pro
Chris had kept my antique central heat & a/c unit going for years. It was finally time to let it go and get a new unit installed. Chris and his son completed the new installation. Superb work with a great price. Don't waste time and money with those big companies with big overheads. Personal service from the owner of his company is the way to go.
Response from

"Thank you so much for the review, we appreciate your business"

Ryan T.
Jan 2016
5.0
Central A/C Service or Repair
Yes, I recommend this pro
They were at my house in an hour when my AC started having issues and diagnosed what was wrong very quick, got the part and installed it in like no time and we were back and finished in no time. Very polite as well.
Response from

"Thank you Ryan for taking time to review our company, we appreciate your business."

Deryck R.
Nov 2015
5.0
Central A/C Service or Repair
Yes, I recommend this pro
I was very impressed with the knowledge of Null's son. He was on time and he did a great job in a reasonable amount of time. I will definitely hire this company to service my unit annually.
Response from

"Thank you for your review and your business; and yes I'm proud of my son, he is doing really well."

Cathy `.
May 2015
5.0
Thermostat Service
Yes, I recommend this pro
did a good job. very reliable
Response from

"thank you for your business"

Tom S.
Jan 2015
5.0
Central A/C Service or Repair
Yes, I recommend this pro
Nice folks.
Response from

"Thank you for your review please call again"

Gene M.
Nov 2014
5.0
Central A/C Service or Repair
Yes, I recommend this pro
We had an emergency with our A/C unit just before the cold weather was due to arrive. Chris was the first to respond & arrived on schedule. He checked out our unit & found that the problem was in two relays. Quoted a price & completed the work. Chris also checked out the complete system & found another minor problem & repaired it. I will be using 5Star Heating & A/C for our annual service. Thanks
Response from

"thank you for your review, glad to assist."

Hans B.
Mar 2014
4.0
Central A/C Service or Repair
Yes, I recommend this pro
they came on time service and price ok.very professional
Response from

"Thank you Hans for your review"

Gerald R.
Mar 2014
5.0
Central A/C Service or Repair
Yes, I recommend this pro
They came on time. They knew what they were doing and I will have them back again next year. Great service.
Vitold S.
Nov 2013
5.0
Central A/C Service or Repair
Yes, I recommend this pro
Outstanding service and price.Chris is very professional and knowledgeable.
Showing 1-25 of 80

Licensing

Licensed*

Trade License Number

CAC1821355

Trade License Locale

FL

Trade License Expiration

08/31/2026

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Five Star Heating and Air, LLC is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM Saturday: Closed Sunday: Closed
Five Star Heating and Air, LLC accepts the following forms of payment: CreditCard
Yes, Five Star Heating and Air, LLC offers free project estimates.
No, Five Star Heating and Air, LLC does not offer eco-friendly accreditations.
No, Five Star Heating and Air, LLC does not offer a senior discount.
No, Five Star Heating and Air, LLC does not offer emergency services.
No, Five Star Heating and Air, LLC does not offer warranties.

Contact Information

10361 Driftwood Road, Jacksonville, FL 32246

Service Hours

Sunday:Closed
Monday:8:00 AM - 5:00 PM
Tuesday:8:00 AM - 5:00 PM
Wednesday:8:00 AM - 5:00 PM
Thursday:8:00 AM - 5:00 PM
Friday:8:00 AM - 5:00 PM
Saturday:Closed
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