Cool-R-Us, Inc. logo
Approved Pro
This pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved Pro

Cool-R-Us, Inc.

Thermostat Service, Central A/C Service or Repair, Furnace / Forced Air Heating System Install or Replace,
This pro has maintained an average of 4.5+ star throughout their time with Angi.

About us

Cool-R-Us, Inc., is family -owned and operate a new and thriving business opening in 2007. However, Lek Gjoka, owner, has over 23 years of experience in the HVAC field. Cool R Us is an independent Trane Comfort Specialist dealer serving the greater Jacksonville area. We are committed to providing excellent customer service, as well as the latest product innovations in cooling, heating, and indoor air quality. When it comes to your peace of mind regarding your homes comfort and safety, it is important to have a relationship with a professional organization that stands behind their work and products. At Cool R Us, you will find our highly trained and experienced personnel are willing to do just that. We hold ourselves to the highest standards, and with our 24 Hour Guarantee, youll experience the industrys quickest response time to your requests.

Business highlights

Se habla espanol
Emergency services offered
18 years of experience

Services we offer

English and Albanian Speaking, HVAC - Residential New Construction*Commercial Sales Service

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.9327 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
4%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-25 of 327 reviews
Keith B.
Jun 2025
5.0
They did the job quickly and professionally

Cecila S.
Jun 2025
5.0
Central A/C Service or Repair
$316
They were quick to respond to quote and came out the same day on a Sunday and fixed the problem quick and fast!

Tim S.
Oct 2023
5.0
Yes, I recommend this pro
Beyond my expectations

Jeff N.
Oct 2023
5.0
Yes, I recommend this pro
$17,000
If you have a Trane system, or never experienced the Trane superiority, youâ re missing out on quality. Cool-R-Us IS the Trane go-to company in North Florida. Their pricing is by far the best in town. The 20 SEER system they installed not only saves on electricity due the variable speed air handler AND compressor, there is also a rebate by JEA. Did I mention the additional rebate from Trane? Their service and techs is top notch. I have been a loyal customer for more than 14 years, and there is no company that offers this high level of customer service than the owner Lek and his crew.

Joan B.
Sep 2023
5.0
Yes, I recommend this pro
This company was totally professional, experienced, polite and caring!

Cheryl P.
May 2023
5.0
Yes, I recommend this pro
$10,500
Courtious, quick to respond to questions and requests, timely, very professional and personable. Wish more companies were like this one!

Ben V.
Oct 2022
5.0
Yes, I recommend this pro
Representative who evaluated the job was very thorough inexplaining what was needed in technical terms that I understand. Price was very competitive. Also after I chose this company I was informed by friends they were very very reputable and many had used them before.

Steve G.
May 2022
5.0
Yes, I recommend this pro
Honest timely and professional

Robert M.
Mar 2022
5.0
Yes, I recommend this pro
$12,000
They will work with you on price. They are not the cheapest or most expensive. The service is fast professional and if the air flow is not to your satisfaction, they will make it right.

Rick S.
Feb 2022
5.0
Yes, I recommend this pro
$12,990
Excellent sales and install.

Ariel T.
Feb 2022
5.0
Yes, I recommend this pro
$12,640
Outstanding proffesionals from sales to installers. Highly recommended.

Tito O.
Jan 2022
5.0
Yes, I recommend this pro
Awesome

Maria A.
Dec 2021
5.0
Yes, I recommend this pro
$66
Excellent throughout initial consultation, presentation of product, discounted offers, and work performance. Contracted for purchase and installation of a 2-ton Trane Unit with new filter system. Immediate response to follow on phone calls and immediate service for corrective measures required after the installation. Friendly, courteous, and professional crew. Contractor was recommended by Angi, and I personally highly recommended this company based on my personal experience with their service.

Angie G.
Dec 2021
4.5
Yes, I recommend this pro
Friendly and courteous.

Digna G.
Nov 2021
5.0
Yes, I recommend this pro
Excellent workmanship and highly professional conduct. Definitely recommend this company for your Hvac installation. After getting many estimates, Cool-R-Us beat the competition hand in all categories. Good value and exceptional service.

Ken W.
Aug 2021
4.5
Yes, I recommend this pro
$7,800
Great company. Some install issues but they were addressed in a very professional and responsive manner. I would recommend them to anyone.

Mary E.
Jul 2021
5.0
$5,000
Great service, great pricing! Got a repair estimate on a Thursday and the unit was old and not repairable. Monday at 1:00 pm I had a new ac unit!!! And they refunded my service call. Louie was awesome as a telephone contact. Very helpful and knowledgeable. Thank you, everyone!!!!!

Adam B.
Jun 2021
5.0
Yes, I recommend this pro
$12,300
Excellent workmanship and value. I couldn’t be happier with my new AC system, Thank you Cool-R-Us!

Jon K.
May 2021
5.0
I could not ask for a better experience. Cool-R-Us was professional throughout the project. Its salesman quickly submitted a proposal, and offered a fair price. The company included an extended warranty. The technicians arrived on time and efficiently and neatly installed the split system. Operation was simply explained, as were Beaches Energy Company rebate process. I look forward to many years of worry free use.

John B.
May 2021
5.0
Yes, I recommend this pro
$800,000
From sales with Josh through installation everything was great. Had an issue with electric service for the heater part of the unit, but Josh had it taken care of at his expense and the company who did the electrical work was on time and very professional. Overall, a great experience!. If you're in the market to replace an old unit, give Josh a call.

Amanda H.
Apr 2021
5.0
Yes, I recommend this pro
Move AC unit outside, amazing job in relocate everything, check the system to make sure that was running well. Time and money well spend.

Randy Z.
Mar 2021
5.0
Yes, I recommend this pro
We had a great experience with Cool R Us. Our first contact was with Josh, who arrived at our home on time and completely prepared. He was very personable and truly professional, and quickly put us at ease. He asked questions to see what our priorities were and explained what his recommendations were and what each particular HVAC unit would do for our home environment. There was no pressure to decide immediately and he quickly sent us an online quote for all of the units that he recommended for our needs. Once we decided, we were given a very fair price and the installation was set up to accommodate our schedule. The installation technicians let us know they were on their way. They arrived and worked quickly and efficiently to remove the old unit and install the new one. These gentlemen were also very personable and professional and obviously, very knowledgeable. When installation was done, they did a complete clean-up and left our home spotless. Adem helped us to set up our digital thermostat and explained how to use the thermostat, which was one of our major concerns. He assured us that an answer to any questions we had was only a quick phone call away. After our first day of using our new unit, the humidity level in our home dropped appreciably and the air felt so much cleaner. We are very pleased with our purchase and highly recommend Cool R Us.

John C.
Feb 2021
5.0
Yes, I recommend this pro
$10,000
Very professional. Would recommend to everyone.

Stacey G.
Feb 2021
5.0
Yes, I recommend this pro
Great experience

Fred S.
Feb 2021
5.0
Yes, I recommend this pro
$4,450
Good , professional, experts
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Showing 1-25 of 327

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Cool-R-Us, Inc. is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 6:00 PM Tuesday: 8:00 AM - 6:00 PM Wednesday: 8:00 AM - 6:00 PM Thursday: 8:00 AM - 6:00 PM Friday: 8:00 AM - 6:00 PM Saturday: 8:00 AM - 3:00 PM Sunday: 8:00 AM - 6:00 PM

Cool-R-Us, Inc. accepts the following forms of payment: CreditCard

Yes, Cool-R-Us, Inc. offers free project estimates.

No, Cool-R-Us, Inc. does not offer eco-friendly accreditations.

No, Cool-R-Us, Inc. does not offer a senior discount.

Yes, Cool-R-Us, Inc. offers emergency services.

Yes, Cool-R-Us, Inc. offers warranties.