Cool-R-Us, Inc.

heating & cooling contractor, handyman service

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Cool-R-Us, Inc., is family -owned and operate a new and thriving business opening in 2007. However, Lek Gjoka, owner, has over 23 years of experience in the HVAC field. Cool R Us is an independent Trane Comfort Specialist dealer serving the greater Jacksonville area. We are committed to providing excellent customer service, as well as the latest product innovations in cooling, heating, and indoor air quality. When it comes to your peace of mind regarding your homes comfort and safety, it is important to have a relationship with a professional organization that stands behind their work and products. At Cool R Us, you will find our highly trained and experienced personnel are willing to do just that. We hold ourselves to the highest standards, and with our 24 Hour Guarantee, youll experience the industrys quickest response time to your requests.

Business highlights

18 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.9325 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
4%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
4.9
Showing 1-25 of 325 reviews

Tim s.
10/2023
5.0
Beyond my expectations

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff N.
10/2023
5.0
If you have a Trane system, or never experienced the Trane superiority, youâ re missing out on quality. Cool-R-Us IS the Trane go-to company in North Florida. Their pricing is by far the best in town. The 20 SEER system they installed not only saves on electricity due the variable speed air handler AND compressor, there is also a rebate by JEA. Did I mention the additional rebate from Trane? Their service and techs is top notch. I have been a loyal customer for more than 14 years, and there is no company that offers this high level of customer service than the owner Lek and his crew.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$17,000

Joan B.
09/2023
5.0
This company was totally professional, experienced, polite and caring!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cheryl Lynn P.
05/2023
5.0
Courtious, quick to respond to questions and requests, timely, very professional and personable. Wish more companies were like this one!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$10,500

Ben V.
10/2022
5.0
Representative who evaluated the job was very thorough inexplaining what was needed in technical terms that I understand. Price was very competitive. Also after I chose this company I was informed by friends they were very very reputable and many had used them before.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steve G.
05/2022
5.0
Honest timely and professional

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

robert m.
03/2022
5.0
They will work with you on price. They are not the cheapest or most expensive. The service is fast professional and if the air flow is not to your satisfaction, they will make it right.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$12,000

Rick S.
02/2022
5.0
Excellent sales and install.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$12,990

Ariel T.
02/2022
5.0
Outstanding proffesionals from sales to installers. Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$12,640

Tito O.
01/2022
5.0
Awesome

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Maria A.
12/2021
5.0
Excellent throughout initial consultation, presentation of product, discounted offers, and work performance. Contracted for purchase and installation of a 2-ton Trane Unit with new filter system. Immediate response to follow on phone calls and immediate service for corrective measures required after the installation. Friendly, courteous, and professional crew. Contractor was recommended by Angi, and I personally highly recommended this company based on my personal experience with their service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$66

Angie G.
12/2021
4.5
Friendly and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Digna G.
11/2021
5.0
Excellent workmanship and highly professional conduct. Definitely recommend this company for your Hvac installation. After getting many estimates, Cool-R-Us beat the competition hand in all categories. Good value and exceptional service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ken W.
08/2021
4.5
Great company. Some install issues but they were addressed in a very professional and responsive manner. I would recommend them to anyone.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$7,800

Mary E.
07/2021
5.0
Great service, great pricing! Got a repair estimate on a Thursday and the unit was old and not repairable. Monday at 1:00 pm I had a new ac unit!!! And they refunded my service call. Louie was awesome as a telephone contact. Very helpful and knowledgeable. Thank you, everyone!!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

$5,000

Adam B.
06/2021
5.0
Excellent workmanship and value. I couldn’t be happier with my new AC system, Thank you Cool-R-Us!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$12,300

Jon K.
05/2021
5.0
I could not ask for a better experience. Cool-R-Us was professional throughout the project. Its salesman quickly submitted a proposal, and offered a fair price. The company included an extended warranty. The technicians arrived on time and efficiently and neatly installed the split system. Operation was simply explained, as were Beaches Energy Company rebate process. I look forward to many years of worry free use.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0


John B.
05/2021
5.0
From sales with Josh through installation everything was great. Had an issue with electric service for the heater part of the unit, but Josh had it taken care of at his expense and the company who did the electrical work was on time and very professional. Overall, a great experience!. If you're in the market to replace an old unit, give Josh a call.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$800,000

Amanda H.
04/2021
5.0
Move AC unit outside, amazing job in relocate everything, check the system to make sure that was running well. Time and money well spend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Randy Z.
03/2021
5.0
We had a great experience with Cool R Us. Our first contact was with Josh, who arrived at our home on time and completely prepared. He was very personable and truly professional, and quickly put us at ease. He asked questions to see what our priorities were and explained what his recommendations were and what each particular HVAC unit would do for our home environment. There was no pressure to decide immediately and he quickly sent us an online quote for all of the units that he recommended for our needs. Once we decided, we were given a very fair price and the installation was set up to accommodate our schedule. The installation technicians let us know they were on their way. They arrived and worked quickly and efficiently to remove the old unit and install the new one. These gentlemen were also very personable and professional and obviously, very knowledgeable. When installation was done, they did a complete clean-up and left our home spotless. Adem helped us to set up our digital thermostat and explained how to use the thermostat, which was one of our major concerns. He assured us that an answer to any questions we had was only a quick phone call away. After our first day of using our new unit, the humidity level in our home dropped appreciably and the air felt so much cleaner. We are very pleased with our purchase and highly recommend Cool R Us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John C.
02/2021
5.0
Very professional. Would recommend to everyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$10,000

Stacey G.
02/2021
5.0
Great experience

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Fred S.
02/2021
5.0
Good , professional, experts

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$4,450

Jon H.
01/2021
5.0
The company cleaned the area when finished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$6,008

George R.
11/2020
1.5
Not interested in you being completely satisfied. After the money is paid. Do not recommend will not hire again.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
1.5

$11,700

Contact information

3006 Mercury Rd S, Jacksonville, FL 32207

http://www.coolrusnfl.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 3:00 PM
Sunday:
8:00 AM - 6:00 PM

Service Categories

heating & cooling contractor,
handyman service

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: 8:00 AM - 6:00 PM

Cool-R-Us, Inc. accepts the following forms of payment: CreditCard
Yes, Cool-R-Us, Inc. offers free project estimates.
No, Cool-R-Us, Inc. does not offer eco-friendly accreditations.
No, Cool-R-Us, Inc. does not offer a senior discount.
Yes, Cool-R-Us, Inc. offers emergency services.
Yes, Cool-R-Us, Inc. offers warranties.

Contact information

3006 Mercury Rd S, Jacksonville, FL 32207

http://www.coolrusnfl.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 3:00 PM
Sunday:
8:00 AM - 6:00 PM