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Cleantastic Inc

Designer Interior Lighting Plan, Carpets or Rugs - Clean at Home, Maid Service,

About us

We are locally owned and operated- we are not a franchise! Cleantastic Inc is a concierge cleaning service. WE OFFER SPECIAL PROMOTIONS FOR ANGIE'S LIST MEMBERS! We offer residential and commercial services. The average rate for a regular cleaning service is typically around $150.00 per visit however, the price varies greatly per individual job. This rate varies by the size of the home, frequency of the service and the amount of work there is to be completed. More information can be found on our website at www.cleantasticinc.com. Consider us as your personal concierge, housekeeping service and your personal butler. As a concierge service we offer a wide variety of services to assist you in any way that we can including: running errands, meeting with contractors at your home, picking up dry cleaning & laundry service, grocery shopping, organizing and numerous other duties to make your busy life a little less complicated. Please feel free to contact us for a personal consultation to discuss how we can help you with your individual needs. Due to our outstanding reputation it is very common for us to book our appointments 3-4 weeks in advance. Please allow an advanced notice prior to scheduling your initial service. Our schedules stay very busy and we consistently book weeks in advance, please allow time to book your service with this in mind. We do keep a cancellation list, in which we can put clients on that need services more urgently. Please note that we typically CANNOT provide 'same day service' - Although sometimes this may be possible, an additional fee will apply. When you call to schedule your initial service you may be asked to secure your appointment with a nonrefundable deposit with a credit/debit card. Call us at anytime with any questions at 904-619-8025; if we miss your call, we have an answering service 24/7 and we will return your call promptly. We also can serve as your personal House Manager: we assess the property and document the conditions on the initial consultation and document any areas of concern with photographs and we email a detailed report after the assessment is completed. this also includes arranging all affairs of home maintenance including but not limited to: meeting contractors, window washers, carpet cleaning, floor scrubbing, pressure washing, lawn maintenance staff, swimming pool services, locksmiths, arranging laundry, ironing & dry cleaning services and any project that may be specific to your needs. We can assist you with event planning and coordinating with caterers as well. Many of our clients lead busy lives and we are proud to offer assistance wherever they are needed. We treat our client's homes as if they were our own, with great care and respect. Our goal is to build a long term, trustworthy and dependable relationship with our clients that will last for many years. As we learn our client's taste and preferences we can provide a personalized service that is like no other. We work with the finest vendors in northeast Florida with the most outstanding reputation, in which we have built relationships over the years. Because of the outstanding reputation that our company has earned over the years, we book and schedule services for new clients in advance and at times we have a waiting list. All of the services that we provide are custom tailored to suit your needs. We are very proud of the high quality of our work and the great reputation that we have built over the years. We are licensed, insured, bonded and experienced. Through the years we have built a highly credible reputation in our industry and the majority of our clients are repeat clientele. Our focus is not just based on earning your business and your trust but to establish a relationship. All of our staff members are thoroughly screened, receive ongoing training and fluently speak English. All of our staff members are very detail oriented and very thorough. Although we have a ...

Business highlights

Emergency services offered
20 years of experience

Services we offer

Bathrooms, Kitchen, Living Areas & Bedrooms, Residential & commercial cleaning service

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.727 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
7%
3
11%
2
0%
1
0%
Showing 1-25 of 27 reviews
Wayne M.
Feb 2017
5.0
Yes, I recommend this pro
$162
Anna and Irene dis a fantastic job today on our home. We provided the list and they did everything and more. They are very pleasant to work with.

Wayne M.
Jan 2017
5.0
Yes, I recommend this pro
$150
Excellent job, hired again.
Response from Cleantastic Inc
"Thank you so much! We look forward to working with you again!"

Robert K.
Jun 2014
3.0
$800
It was called Cleantastic.  They were in the house for two days.

Jeffrey F.
Apr 2014
4.0
Yes, I recommend this pro
$150
unknown

Ginnie M.
Feb 2014
5.0
Yes, I recommend this pro
$200
Fantastic cleaning service!  Fast and efficient!
Response from Cleantastic Inc
"Thank you so much for your honest and positive feedback. It was a pleasure to work with you and your sister both. We are always so thankful when we meet wonderful new clients like you! Also, we sincerely appreciate that you chose to work with Cleantastic over all the other cleaning companies that you had to choose from. There are so many cleaning companies in our area to choose from and we feel so special that you chose us to provide you with our services and that you rated us with an 'A' in all the feedback categories! Thank you again from everyone here at Cleantastic, Inc."

Catherine D.
Nov 2013
5.0
Yes, I recommend this pro
$130
There are three that come. It takes about an hour and a half and they do a fantastic job.  I would recommend them to others. I like them because they are local and have been using them for 5 weeks now.
Response from Cleantastic Inc
"It is a pleasure having you as a new client! Thank you so much for choosing us!"

Ria B.
Jul 2013
3.0
$300
Initially received quick response and were able to squeeze me in on a cancellation. I was told someone would call back for payment information and no one did. Team scheduled to arrive between 8- 830. they were late and no call. I had to call answering service to track them down. Cleaning apparently, doesn't include sweeping or under or behind furniture baecause trash left on floor. Under bed and around chairs not cleaned. Master bed appeared to only have bathroom cleaned and rugs vaccumed. Not happy with service at all. Will not use again.
Response from Cleantastic Inc
"I am very sorry to hear that you were not happy with the services you received from us. There must have been some miscommunication. As we spoke initially, because of the extensive work needed, we scheduled you for our first available opening which would probably not allow enough time and would require a few visits to meet the needs of your home. Again, we offer our sincere apologies and we are very sorry for any inconvenience."

LINDA C.
Jun 2013
5.0
Yes, I recommend this pro
$120
As usual, I am pleased with the service.  They consistently respond to any requests I have.  A scheduling error occurred this time, which was quickly resolved by Dustin.  I would highly  recommend this service.
Response from Cleantastic Inc
"Thank you (deleted member name)! We have enjoyed working with you very much over the past few years!"

CAROLYN L.
May 2013
5.0
Yes, I recommend this pro
$200
Stated above.
Response from Cleantastic Inc
"It's our pleasure to work with you! And thank you for the kind words! :)"

Georgina S.
Apr 2013
5.0
Yes, I recommend this pro
$250
We had an amazing experience. They more than exceeded our expectations. I was fully expecting to re-clean when I arrived because I am very picky, but they were fantastic. They were so easy to work with and took great care in their work. I have asked them for a quote to help with regular cleaning and certainly plan to use them again!
Response from Cleantastic Inc
"It has been a pleasure to work with you and I'm so very glad you are pleased with our work. We sincerely appreciate your honest, positive feedback! I do hope that we continue to work with you well into the future. Most thankfully, Dustin & The Cleantastic Family"

Lance H.
Mar 2013
5.0
Yes, I recommend this pro
$600
They did a good job.  They came in on time and did great work.  It was a job and a half!  The place looked clean when they were done, though. They did make the bathroom shower, which was just nasty before, look brand new!  They took off every single light cover plate and soaked them and got them looking brand new.
Response from Cleantastic Inc
"We are so happy to help make your new house a home. Congratulations on your new home! It was in rough shape before we got our hands on it, I agree. However after our team finished it looked like a new place. We are very happy for you and your family and it has been our pleasure to help you. We sincerely appreciate the positive feedback and hope that you will contact us again if you need any cleaning help. -Most Sincerely, The Cleantastic Family"

Kristine H.
Dec 2012
5.0
Yes, I recommend this pro
$175
Two ladies arrived prepared for war with our situation... with brooms, mops, Swiffers, cleaning agents and a lot of energy. In three hours, it looked like our house again. Thanks!
Response from Cleantastic Inc
"Thank you for taking the time to leave us an honest and positive feedback. Client's like you make me feel proud of the reputation that we've established over many years. I sincerely appreciate the fact that you chose us for this project, considering that there are so many cleaning companies to choose from. I'm very happy that you were satisfied with our work and it is my hope to work with you again in the future. Thanks a million!"

COURTNEY R.
Dec 2012
5.0
Yes, I recommend this pro
$130
I was going to be having a party at my home, and wanted to reduce my stress of worrying about cleaning and cooking, so I called about a week ahead and spoke to Dustin who was so helpful in explaining to me what the team would come out and do. The team came out and finished everything, I was extremely happy.



M. L.
Dec 2012
5.0
Yes, I recommend this pro
$170
They are like family.

Vanessa A.
Dec 2012
5.0
Yes, I recommend this pro
$125
They are excellent consistently. I even had some requests one week that were heard clearly and fixed immediately. I love this company.

Kelvin T.
Nov 2012
5.0
Yes, I recommend this pro
$140
The team showed up on time, surveyed the rooms to be cared for and begin immediately.  very professional and friendly.

MARCIA N.
Aug 2012
3.0
$110
My first point of contact was through email on their website and they never called me. I should have known then that this wouldn't work out. They were 4.5 hours late for our first appointment and they only gave me a $10 discount.  When I contacted them after the cleaning to discuss future cleanings, it took them several days to return my call.  The women who cleaned our house did a great job but whoever is managing the phone/email correspondence is doing a horrible job. Clean house, horrible customer service and follow-through.
Response from Cleantastic Inc
"I'm very sorry that your first experience with us was not a great one. We are a small family operated business and unfortunately during the time of your scheduling we had a death in the family. So, things were not running like they normally are. I would be more than happy to do whatever I can to try to make up for the bad first impression. As you can see from our other reviews, this is not how we typically operate our business. We take great pride in our work and I hope we can make things right between us. Thank you for your patience during such a stressful time."

Suzanne V.
Jul 2012
5.0
Yes, I recommend this pro
$175
They did a great job.

Bonnie B.
Jul 2012
5.0
Yes, I recommend this pro
$165
I have a 4 BR house and two dogs near the beach.  I have a constant stream of guests/family so my home is well used!  Robin and Autumn arrived promptly at 9:00 a.m.  We spent very little time with instructions, since the checklist covered just about everything.  I had special cleaners for my granite and cook top that I wanted used and added two sliders to be done.  They were hardworking and very professional.  They were done by 12:15 and we were very pleased.  I actually intend to have them back on a biweekly basis.

Vanessa A.
Jun 2012
5.0
Yes, I recommend this pro
$165
I called Cleantastic the previous week and spoke with the owner, Dustin. The were greaciously able to fit us in on Friday 6/22 and worked with my schedule to ensure my house was cleaned right before my guests came into town on Friday evening. Robin and Autumn arrived right on time and spent three hours cleaning my 4 bedroom, 4 bath home from top to bottom. They covered every detail and asked me to inspect it prior to signing out. It was perfect! I've been through a lot of housecleaners and am super picky and they met my expectations big time, I definitely plan to use cleantastic again.

KRIS S.
Jun 2012
4.0
Yes, I recommend this pro
$270
They were very responsive on short notice.

Melissa B.
May 2012
5.0
Yes, I recommend this pro
$165
I hired Cleantastic for their advertised three hour spring cleaning special.  They did not finish in three hours - because they were so thorough.  However, they did not charge me more nor take any shortcuts, they finished the job in a very professional manner.  My whole family (including the kids) was so impressed with how clean the house was.  I will definitely use this company again.
Response from Cleantastic Inc
"Thank you so much for your feedback. We greatly appreciate having clients like you! We hope to work with you again in the future!"

LINDA C.
Apr 2012
5.0
Yes, I recommend this pro
$115
as usual, a very thorough and efficient job
Response from Cleantastic Inc
"Member, thank you so much for your time and support! It has been our pleasure to work for you since December of 2008. You are a highly valued client and we look forward to continue to serve you and your family in the years to come. We sincerely appreciate your time in providing a positive feedback to show the good reputation that our company has built through the years. Sincerely, Dustin & The Cleantastic Family"

Pierre H.
Apr 2012
5.0
Yes, I recommend this pro
$155
Once I entered my information in from the website, Cleantastic contacted me right away! They understood exactly what I needed and was able to accommodate the day ( Saturday ) needed without hesitation. On the day of service they contacted me ahead time to confirm the location and provided an eta. Upon arrival we completed a walk thru I explained what I needed and there was no issues at all based on my request. The team continued to work around the mess I had left and to my surprise once i returned. Not only was I happy with the job but they organized the crap I had left in the floor! I am considering on using them on a regular basis!
Response from Cleantastic Inc
"I'm so thankful for your positive feedback! I can't express how great of a client you are and we sincerely hope to work with you again in the future. I'll make sure you get a big 'thank you' gift certificate in the mail this week towards your first cleaning in your new home. I'm so glad that we could be of help to you and I'm so grateful for awesome clients like you! Thanks again and best wishes in the new home. -The Cleantastic Family"

Heather B.
Apr 2012
5.0
Yes, I recommend this pro
$120
They arrive on time, do an excellent job and cant beat the price! Love the office Staff to!!
Response from Cleantastic Inc
"Member, thank you so much for all of your support and positive feedback! You have been a wonderful client to work for and we look forward to continue serving you and your family in the years to come. You have been with our company from the very beginning and for that we are truly grateful. Words are not enough to thank you for working with us for so many years now! Sincerely, Dustin & The Cleantastic Family"
Showing 1-25 of 27

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Cleantastic Inc is currently rated 4.7 overall out of 5.

Cleantastic Inc accepts the following forms of payment: CreditCard

Yes, Cleantastic Inc offers free project estimates.

No, Cleantastic Inc does not offer eco-friendly accreditations.

No, Cleantastic Inc does not offer a senior discount.

Yes, Cleantastic Inc offers emergency services.

No, Cleantastic Inc does not offer warranties.