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With Angi since August 2006
3615 SOUTHSIDE BLVD
Jacksonville, FL 32216
I give it an 9 out of 10. The staff at Carpet Image were very helpful and Very patient with us during the selecting phase. It actually took weeks to decide and select a product. The people at Carpet Image just kept taking their time with us on the project. Outstanding costumer service. Friendly and cordial the whole time. Their worker (1) was an ace! The fellow showed up on time and worked very hard and provided us with an excellent job. This was his first time with this type of flooring. They were priced a little high. Not over the top insanely high, never the less, over priced. I wish they could have sharpened the pencil a little more. The biggest issue was the worker needed to have more help. A three man crew would have been perfect, but a two man crew is a must. So I had to help to get the job done. Caring many heavy boxes, removing trash, cleaning up, moving furniture, helping installation. No one or at any time did the staff from Carpet Image come to the work site until after the job was completed. They claimed other issues prevented them from doing this. Carpet Image did compensated us by taking ~ 5% off the bill. Some folks thought that was not enough compensation, I think it was just fair. Overall, the folks at Carpet Image are helpful, kind, knowledgeable and experienced. They were pleasant and patient and fair in correcting issues. I would recommend them, just make sure they insure the crews will not be short handed.
Description of Work
The product we bought and had installed was a luxury vinyl planking (LVP) with an under layment. the name of the vinyl planking was Metroflor "Engage" a floating floor with an interlocking system that connects the planks - no gluing or nailing at all. It has a 20 mill ware surface. The under layment is called sound solution acoustic made by Healthier Choice. Both are great products.
Category carpet cleaners,carpet installation
Carpet Image Services was fine for when I installed the carpet two years ago, but they don't clean the best. They recommended that we dry clean instead of regular steam water. I just think that you can buy the dry cleaning powder cheaper and do it yourself just as well.
Description of Work
Carpet Image Services cleaned the carpet in four rooms.
Category carpet cleaners
We have the experience and dedication to get the job done right! Specializing in Floor cleaning and carpet cleaning services; We guarantee your satisfaction, and we won't leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Call or click for your FREE estimate today!
Floor Coverings International provides expert flooring design and installation to the greater Jacksonville, FL area! We offer a wide variety of quality flooring products, from beautiful hardwood to soft carpet to eco-friendly bamboo. Our team of flooring experts will help you achieve the floor of your dreams, right from the comfort of your own home with a free in-home flooring consultation. We bring the flooring samples right to your door! Contact us today to learn more.
We have 25+ years of floor cleaning experience. We have stripped and waxed linoleum floors, cleaned grout, terazzo floors, polished wood floors, VCT, and much, much more. We also clean upholstery. please leave name and number if I don't answer right away we will get back with you that day to put you on the schedule always trying to do the best at every job same as I will do for you, Thank you, scheduling about 3 days out write now
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CARPET IMAGE SERVICES INC is currently rated 3 overall out of 5.
No, CARPET IMAGE SERVICES INC does not offer eco-friendly accreditations.