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CARPET IMAGE SERVICES INC

With Angi since August 2006

3.0

(2) Verified Reviews

Business Details

Phone Number

Address

3615 SOUTHSIDE BLVD

Jacksonville, FL 32216

Description

No description has been provided for this pro.

Verified Reviews

A few reviews for this pro...
4.0

08/26/2012


Robert H.

I give it an 9 out of 10. The staff at Carpet Image were very helpful and Very patient with us during the selecting phase. It actually took weeks to decide and select a product. The people at Carpet Image just kept taking their time with us on the project. Outstanding costumer service. Friendly and cordial the whole time. Their worker (1) was an ace! The fellow showed up on time and worked very hard and provided us with an excellent job. This was his first time with this type of flooring. They were priced a little high. Not over the top insanely high, never the less, over priced. I wish they could have sharpened the pencil a little more. The biggest issue was the worker needed to have more help. A three man crew would have been perfect, but a two man crew is a must. So I had to help to get the job done. Caring many heavy boxes, removing trash, cleaning up, moving furniture, helping installation. No one or at any time did the staff from Carpet Image come to the work site until after the job was completed. They claimed other issues prevented them from doing this. Carpet Image did compensated us by taking ~ 5% off the bill. Some folks thought that was not enough compensation, I think it was just fair. Overall, the folks at Carpet Image are helpful, kind, knowledgeable and experienced. They were pleasant and patient and fair in correcting issues. I would recommend them, just make sure they insure the crews will not be short handed.

Description of Work
The product we bought and had installed was a luxury vinyl planking (LVP) with an under layment. the name of the vinyl planking was Metroflor "Engage" a floating floor with an interlocking system that connects the planks - no gluing or nailing at all. It has a 20 mill ware surface. The under layment is called sound solution acoustic made by Healthier Choice. Both are great products.

Category carpet cleaners,carpet installation

2.0

08/08/2006

Carpet Image Services was fine for when I installed the carpet two years ago, but they don't clean the best. They recommended that we dry clean instead of regular steam water. I just think that you can buy the dry cleaning powder cheaper and do it yourself just as well.

Description of Work
Carpet Image Services cleaned the carpet in four rooms.

Category carpet cleaners

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    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Eco-Friendly Accreditations
    No

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    Frequently Asked Questions & Answers about CARPET IMAGE SERVICES INC

    How is CARPET IMAGE SERVICES INC overall rated?

    CARPET IMAGE SERVICES INC is currently rated 3 overall out of 5.

    Does CARPET IMAGE SERVICES INC offer eco-friendly accreditations?

    No, CARPET IMAGE SERVICES INC does not offer eco-friendly accreditations.