BLUE STREAK COURIERS INC

I order perishable (refrigerated, not frozen) meals from a meal delivery service as I'm incredibly busy and have strict dietary requirements. The order was originally supposed to deliver on Tuesday, but was delayed until Wednesday due to the 4th of July being on Sunday. The meals were not delivered on Wednesday 'Due to an overabundance of caution because of hurricane Elsa [Which was barely a Cat 1] but my meals were stored refrigerated in Orlando.' A holiday and a tropical storm? Okay, that's annoying, but what follows made my blood boil. I was advised by automated email they would be delivered on Thursday. I wait until 6pm on Thursday to call Bluestreak. I called Bluestreak twice and they attempted to reach the delivery driver 4 times. He did not answer, nor return dispatch's calls, and they had no way to track him. On the third call to Bluestreak, all three calls dealing with the same lady, she then puts together that the driver she's been calling this entire time doesn't deliver to my area meaning my package, which had already been delayed 2 days, had been misrouted spoiling and wasting the refrigerated meals. I reiterate that the answer was right in front of her face the first two times I called and she gave me false hope, finally seeing and admitting the mistake at around midnight Thursday evening / Friday morning. 10am Friday morning and at least four day old refrigerated food shows up on my doorstep without any communication. No email or phone-call to even let me know my package was finally on it's way. Not that it matters at this point as the food was promptly disposed of. The contents of the box were 54F upon arrival.

great service ; verv professional.