Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon

Best Fence Jacksonville

Barbed Wire Fence - Install, Barbed Wire Fence - Repair, Chain Link Fence Installation,

About us

Cost is determined by the job.For over a decade, the Best Fence Company has been the industry leader in the fabrication and installation of top quality Aluminum & Vinyl fencing and Ornamental Garden Products. We are one of the largest fence companies in the Northeast Florida and provide unparalleled customer service. Our goal is to add beauty and value to all of our client's properties. Best Fence serves many of the finest private homes, residential communities, and commercial clients throughout Jacksonville and the surrounding areas. We have built our company and reputation from the ground up by using only the highest quality materials, fabricating techniques and our own trained installation teams. Additional phone - (904) 543-7743.

Business highlights

29 years of experience

Services we offer

Enclosures, Gates., Latches & Hinges & Electronic Gate Operators, Locks, Ornamental Aluminum & Vinyl Fencing, Pool Fencing, Railing

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.635 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
0%
3
0%
2
9%
1
3%
Showing 1-25 of 35 reviews
Suzi C.
Jun 2017
5.0
Yes, I recommend this pro
Very well. All representatives of the company were professional and friendly. Great price and good quality.
Response from Best Fence Jacksonville

"[Member Name Removed], Thank you for all you comments, it was a pleasure doing business with you. Thank you, The Best Fence Team"


Foster C.
Apr 2017
5.0
Yes, I recommend this pro
Great job Best Fence. I am very happy with the work done and the workers did a great job and were very professional. Thank you!
Response from Best Fence Jacksonville

"[Member Name Removed], Thank you for all you comments, it was a pleasure doing business with you. Thank you, The Best Fence Team"


Larry G.
Apr 2017
5.0
Yes, I recommend this pro
unknown
Response from Best Fence Jacksonville

"Thank you, [Member Name Removed] We appreciate your business."


Jason B.
Dec 2016
1.0
$4,500
Horrible Customer Service! Working with Best fence went fairly smoothly until they had my 50% deposit, which was required to schedule the fence install. That's when their service went downhill, fast. I scheduled to have my fence installed over a month before the date I needed the fence up. A few days before fence install date I called to confirm that everything was on schedule. The response I got from the receptionist was that the fence was scheduled for install almost 2 months beyond when it was originally scheduled and they had no record of the original schedule date. I asked if I could get a refund on my deposit so I could go to another fence company that could get it done quicker. They would not let me get a refund because the "material had probably already been purchased". I worked for 2 weeks trying to move the fence install date up closer to my original date. This required numerous phone calls with dead promises by the different receptionists that they would call me back with an answer and never did. Finally I was able to reach a manager and get a more acceptable install date. A few days before the install date I called again to confirm they were coming out and was told they had moved my install date back again a few weeks without telling me. I worked with the manager to again schedule a closer date. Once the company came out to do the work (about a month past originally planned date) the workers were polite and did a good job but I again had problems later. I had to take down one fence post to allow for equipment in the back yard and called Best Fence to see if I could get them to come back to put the fence section back up. I was told they would need to do an estimate which I was fine with and they would get back to me. I talked to a receptionist on 4 different occasion over a two week period trying to get a time when they would do the estimate. Each time I was promised a call back that day and never received one. After the 4th call I gave up on them responding and have yet to get a call back from them to repair the fence (weeks later) Avoid this company at all costs. If you decide to go with them, expect canceled appointments (without them notifying you) and horrible customer service trying to resolve any issues you may have.
Response from Best Fence Jacksonville

"This situation is the unfortunate result of an employee who is no longer with the company. We sincerely regret that one of our customers had a bad experience or any difficulty with us. We pride ourselves on customer service, quality products, and quality installation. We will work with this customer to rectify the situation."


Nick R.
Jun 2016
5.0
Yes, I recommend this pro
$5,000
We contacted Best fence in early May for a quote on removal of an 13+ year old wooden fence and replacement with a new white vinyl fence.  We were contacted by Jimmy who was prompt and professional when he provided us with a very competitive quote for the 250' of fence we needed.  We had approximately 6 other quotes from other Angie's List rated providers.  With estimates ranging from $2300 to $8000+ for wood and vinyl.  We initially wanted a new wood board on board fence and were almost going to go with an installer that had great reviews  however for just $600 more we could get the "Lifetime" (30 years) vinyl from Best Fence.  We elected to go with Jimmy's team at Best Fence for the following reasons: 1) Cost 2) Warranty 3) Each job is made to order right here in jacksonville.  Unlike other companies who order their material in bulk where it has the potential to sit out in the elements for who knows how long, and not having very tight control over the manufacturing quality control, Best Fence stood out as the clear leader. 4) There were several jobs Best Fence had done in my neighborhood that we checked out that all looked great.   The scheduling process was pretty easy and the office staff was helpful in getting all required documents that they needed.  Initially we were scheduled for two days early in June, but were notified that due weather and manufacturing delays we would be slid to the middle of the month.  Not a huge issue, just something I had to re-coordinate with my work schedule.  We were told the job would take two days for removal and install.  

So as they promised the day prior to install I received a phone call confirming the next days install.  The morning of, right on schedule Keith and his assistant showed up and were very polite, introducing themselves and walking the job to find out all the particulars. Because we have a pool and dogs, the installers only wanted to take down and install one section at a time.  This was a concern of mine but Keith and team worked very fast and accuratley to ensure our pool was not un-protected for any extended period of time.  The only real complaint I had about the whole process was not Keith or any of the workers, but with their leadership and management.  It was clear that halfway through the second day the guys were going to be pulled off my job for a more "important" commercial job that had to be finished ASAP.  This decision was made by Keiths supervisor and not his call.  He was very polite and explained he would be back the next morning to finish up at 0730.  So the next morning we expected the crew to show up again early to get started, however it wasn't until Keith called us around 0900, informing us that again his boss requested he go assist on another job before finishing ours.  Keith and crew didn't arrive until 1100, but as promised he did complete the job on the third day.  So instead of the two days it took three.  Primarily due to weather but also due to having crews work multiple jobs at once.   I guess when your the best in town, the jobs tend to pile up quickly! They did an excellent job with explaining the care and adjustment of the fence panels, gates, and hardware and cleaned up every last bit of the old fence.  I would highly recommend Best Fence if you are considering a new Vinyl fence. They have a great product and very knowledgeable sales and  installer crews.  I just would recommend they do a better job communicating with customers at the right level when plans change.  Thanks again!
Response from Best Fence Jacksonville

"Thank you very much for your review. If we can be of any help in the future please let us know."


Bonnie B.
Feb 2016
5.0
Yes, I recommend this pro
unknown

Bruce H.
Dec 2015
5.0
Yes, I recommend this pro
unknown

Brandon J.
Nov 2015
5.0
Yes, I recommend this pro
$1,200
They did an outstanding job, and were very professional and courteous.  The team had to deal with a fence that had been in disrepair for many years and had been poorly installed by the previous company.  All challenges were handled professionally and the final work was impeccable.

Danny W.
Oct 2015
5.0
Yes, I recommend this pro
$1,900
unknown

Mary V.
Oct 2015
5.0
Yes, I recommend this pro
$3,400
unknown

Susan M.
Oct 2015
5.0
Yes, I recommend this pro
unknown

Mary F.
Aug 2015
5.0
Yes, I recommend this pro
unknown

Jeff P.
Jun 2015
5.0
Yes, I recommend this pro
$1,348
unknown

Michael H.
Jun 2015
1.0
Debra from Best Fence called on Friday, March 13th  to remind me of the Monday appointment with Jimmy Johns. Jimmy called me Monday morning and said he was at my location and ready to provide an estimate. He said he called my girlfriend to say he was waiting to provide an estimate but she had no missed calls or messages from him. I told him my girlfriend would be there to meet with him in 10 to 15 minutes since she was at work and by the time she showed up he was gone. No note, no call and no follow up to re-schedule. Never heard from him again or their office again.
Response from Best Fence Jacksonville

"I sincerely apologize for the lack of communication from our staff. If an estimate appointment is missed or unable to be kept for the scheduled day/time, we follow up with our customers to reschedule. This particular situation occurred during some staff changes and our estimator needing to take medical leave. Your paperwork was filed and not set to reschedule by mistake. The owner has since filled in for the estimator so we can try to avoid this same situation occurring again. I will have the owner's assistant follow up with you to see if we may be any assistance at this time. Again, our sincerest apologizes for the miscommunication."


Mike M.
Jun 2015
5.0
Yes, I recommend this pro
$5,614
We had an excellent experience from start to finish.  Jimmy Jones came out to the property before we even closed on the house to measure and provide an estimate.  Once we moved in we met with Jimmy to fine tune the project.  We appreciated his suggestions and were impressed that they were even going to coordinate with our HOA for approval.  This made it a lot easier on us.  Once we gave them the go-ahead Deana coordinated all the details and provided excellent communication.  Once HOA approval was obtained they ordered the materials and were ready to install the fence a couple of weeks later.  Jordan was the lead installer and he walked the job with us to make sure we were on the same page prior to installation.  He addressed all my concerns and communicated with me if anything was in doubt.  They had some challenges due to the slope of our property but they handled it all in stride.  Once they were finished we were blown away by how good it looked and how well they transitioned the levels of the slope.  We have dealt with numerous companies since the move, but Best Fence was by far the most responsive, quality conscious, and professional.  We can recommend them highly without hesitation.
Response from Best Fence Jacksonville

"Thank you for choosing Best Fence for your project needs!! It has been our pleasure to provide excellent customer service, a durable product and professional installers. We do try to make the fence project as easy as possible for our homeowners as most of them have full plates. Once documents have been received and materials are ordered, the installation is scheduled as promptly as possible to accommodate our customers in a timely manner. The installers take a lot of pride in their work and the finalized project appearance. I am very pleased you had such a wonderful experience with our company. Thank you for the wonderful review ~ we really appreciate the follow up. Please let us know if we may be any additional assistance to you in the future."


Manuel G.
Feb 2015
5.0
Yes, I recommend this pro
This review can only address the pre-sales process, the facilities that we observed and the professionalism of the office staff.  For these subjects, we could not rate this company and its staff more highly.  When we are actually ready to fence the properties that we own, Stephens will most definitely be one of the companies we will ask to bid.  If they do the work for us, we will follow up with an update.
Response from Best Fence Jacksonville

"Thank you for the kind review, I am pleased we were able to leave such a positive impression of what our company is all about. We do strive to give the "Best" customer service in the business!! It was my pleasure to spend the time with you discussing your future project needs and requirements. We do look forward to hearing from you when you are ready to proceed with getting a fence estimate for your new home."


Adriane B.
Dec 2014
5.0
Yes, I recommend this pro
$3,000
Punctual for estimate, had entire property line marked day before installation. Fence is beautiful, and put together well. No complaints
Response from Best Fence Jacksonville

"Thank you for choosing Best Fence to assist with your project needs. We try and pride ourselves on the happiness of our customers. If your not happy, we aren't done!! Please continue to enjoy your new fence for many years to come!! We appreciate your business!! Thank you"


Frank W.
Aug 2014
1.0
See above
Response from Best Fence Jacksonville

"We do apologize for the inconvenience. Our estimator is usually very prompt to call if running behind or ahead of schedule. We are prompt on most occasions but do realize there may be occasional delays in arriving on time. When we schedule an estimate appointment, we originally do so in a 2-3 hour time frame window. We do reach out to our potential customers to reconfirm the appointment the day prior as a friendly reminder and narrow the approximate arrival time to an hour window as well. I researched the estimate appointments and do see where the original estimate was scheduled on 8/15 and rescheduled for 8/20. The estimate for 8/20 was cancelled upon the estimator calling with updated arrival time. Again, I sincerely apologize he was running behind schedule and we were not able to provide a proposal for your project needs. If you are still in the market for a fence, we would love an opportunity to show you the Best side of Best Fence. Thank you"


Ike B.
Jun 2014
5.0
Yes, I recommend this pro
$3,058
unknown
Response from Best Fence Jacksonville

"We appreciate your business and positive feedback!! I am pleased you enjoyed the experience with our company. Please let us know if we can be any assistance to you in the future. Enjoy your new fence!!"


Christina B.
May 2014
5.0
Yes, I recommend this pro
$7,000
Cost was for 325 ft of vinyl fence will lattice work. It included two gates. Workers were punctual, fast and efficient. Only delay in getting fence installed was approval from HOA which Best Fence filed the application for me.
Response from Best Fence Jacksonville

"Thank you for your business!! I am glad you had a positive experience in working with our company. HOA or homeowner associations can take up to 30 days to review an application submitted for approval. Materials are ordered promptly after approval is received and the installation is scheduled. I am glad we were able to install your project promptly upon HOA approval with no weather delays. Hope you are enjoying your new fence!!"


Lauri L.
Apr 2014
5.0
Yes, I recommend this pro
$4,000
The installer arrived on time, didn't destroy our landscaping, and was very precise.  My husband is an engineer and was satisfied with his work.   My only complaint was that the installer smoked and left some cigarette butts on our property.

Response from Best Fence Jacksonville

"Thank you for choosing Best Fence for your project! I do apologize for the inconvenience of the cleanup after the crew. We have spoken to all our installers and feel the situation shouldn't occur again. I am pleased the install went smoothly and you were satisfied with the outcome of your project. I do hope you will enjoy your fence for many years to come!!"


Ronda S.
Aug 2013
1.0
Contacted the provider on 8/12 for service (gate code mount knocked over), they set up for Friday 8/16.  On Friday 8/16, an "estimator" showed up (no intention of providing service), took two pictures, confirmed my email address and told me I'd have a proposal Monday morning because "we don't work weekends".  Monday came and I went out of town for business trip, checked my email diligently, no email.  On Friday 8/23 I called and the person on the phone says their is no proposal, she doesn't know why, she'll leave herself a note to check on it on Monday.  I asked if she could check today and she said she probably wouldn't get ahold of the estimator on a Friday afternoon.  Told them nevermind, I'll have to find someone else.  Unprofessional, clearly not looking for business, don't follow through, took a long time to even get someone out which was find because i thought they'd be fixing it-- the guy they sent is just a picture taker basically.  Geez.
Response from Best Fence Jacksonville

"Best Fence did schedule an estimate appointment to assess the situation and exactly what was damaged or needing repair. Our policy is not to repair or install a project until our potential customers have a proposal in hand and agree to the service charges. I do apologize a proposal wasn't sent promptly on Monday, however after further research, our estimator was getting prices on parts to repair the panel that was damaged. When our office was contacted that week regarding the proposal and we did not have one on file, we promptly called the estimator to determine the proposal status. A return call may not have been placed to you until the following day as we want to provide accurate information and our office was waiting for a return call from the estimator, whom was on an appointment at the time of contact. At that time our office was instructed not to proceed with providing a proposal for repair. The summer season is our busiest time of year and the estimate appointments can be booked up to a week or two in advance. I do sincerely apologize for the delay in returning a proposal to you. There are circumstances when pricing for parts is needed and we are at the mercy of a supplier. The estimator gathers photos and as much additional information as possible to provide an accurate proposal as we try not to deviate from estimated costs. Again, I apologize for the inconvenience and that we were unable to service your needs."


John G.
Jul 2013
5.0
Yes, I recommend this pro
$3,500
Excellent experience overall completely satisfied.  Would highly recommend!
Response from Best Fence Jacksonville

"Thank you for your business, we appreciate it! I am pleased to hear your experience was excellent. We look forward to assisting any referrals you send our way. Please let us know if we may be any assistance to you in the future."


Todd K.
May 2013
5.0
Yes, I recommend this pro
$4,000
Overall a great experience.  The estimator was knowledgable and professional.  Pricing was fair.  Quality was excellent.  The owner, Mike Grubbs, personally responded when I had detailed questions/concerns.  Job was don as promised when promised.  Professional fence company with good leadership.
Response from Best Fence Jacksonville

"Thank you for your business!! I am pleased you had a plesant experience with our company and we could assist with your project needs and requirements. We aim to provide a quality product with quality service. Hope you enjoy your fence for many years to come!!!"


Amanda O.
May 2013
5.0
Yes, I recommend this pro
$1,800
I would highly recommend Best fence.  Their pricing was the lowest quote we'd received.  Their sales staff, office staff and installers were all very nice.  I only gave them a "B" on punctuality not because they didn't show up on time, but b/c they had quite a waiting list (about a month) ahead of us.  Other than that, I can't say enough positive things about them.
Response from Best Fence Jacksonville

"I am glad you completed your fence project using Best Fence! We appreciate your business!! The summer season is our busiest time of year and there may be slight delays on getting an installation completed. Summer showers also dampin the schedule on occasion but we do try and get to each of our customers as promptly as possible. It is wonderful to have satisfied customers like yourself. Thank you again and I hope you enjoy your new fence for many years to come!!"

Showing 1-25 of 35

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Best Fence Jacksonville is currently rated 4.6 overall out of 5.
Best Fence Jacksonville accepts the following forms of payment: CreditCard
Yes, Best Fence Jacksonville offers free project estimates.
No, Best Fence Jacksonville does not offer eco-friendly accreditations.
No, Best Fence Jacksonville does not offer a senior discount.
No, Best Fence Jacksonville does not offer emergency services.
No, Best Fence Jacksonville does not offer warranties.

Contact Information

7380 Phillips Hwy, Ste 103, Jacksonville, FL 32256

Share project details to get started.