I was told I needed to be out of my house for three weeks. I was out of the house for 10 weeks. Out of that 10 weeks, they only worked about 3 1/2 weeks in that 10 weeks. They broke a second pipe during installation, which caused the floor to be replaced a second time. There was no follow up for things that needed to be done. Shoddy work, Irresponsible foreman who did not deliver on his promises. After one year all the work was finally finished with lots of follow up from me and many phones calls to get the work completed. Shoddy work, no empathy from employees, no follow up, missed scheduling or no scheduling at all. No customer service. I should have known when the manager told me, my son is handling your work and you will have to keep an eye on him. Don't waste you time with these jokers.
Description of Work: I had a pipe break under my sink. I need kitchen cabinets and hard wood floors to be replace. follow up from me and many phones calls to get the work completed.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$30,000
wahneta H.
03/2016
1.0
remodeling
 + -1 more
A tornado hit my home I am not sure how they are in other cities by my experience was not recommendable , I had to manage my own job with subs, Everything was challenged to the point I felt DKI management was working more for the insurance company. Sub Contractors were not paid and threatening me they were going to lien my house but were finally paid months later after I complained . Hire a Public adjuster and your own structural engineer and don't sign the work agreement because all the checks come in the contractors name and they get all the money paid to them no matter what they complete.. I was glad to get them off the job. There were so many more issues not worth going into but there is no empathy with management to what your going though in a misfortune.
Description of Work: provided contractor service from recommendation from Insurance company
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$70,000
Contact information
2611 Old Middleburg Rd North Building 3, Ste 3, Jacksonville, FL 32099
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Service Categories
General Remodeling
FAQ
Bay Area DKI is currently rated 1 overall out of 5.
No, Bay Area DKI does not offer free project estimates.
No, Bay Area DKI does not offer eco-friendly accreditations.
No, Bay Area DKI does not offer a senior discount.
No, Bay Area DKI does not offer emergency services.
No, Bay Area DKI does not offer warranties.
Contact information
2611 Old Middleburg Rd North Building 3, Ste 3, Jacksonville, FL 32099