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Air Engineers Service Experts

4.6(
158
)
Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Electrical for Home Addition or Remodel - Install,

About us

In need of furnace and air conditioning repair or maintenance on your residential or commercial HVAC system? Service Experts is your HVAC repair and maintenance solution. No other HVAC service and plumbing company has more home comfort experience. HEATING & FURNACE - Designed to deliver reliable and economical warmth, we offer replacement furnaces with efficiency ratings from 80% all the way up to 95% AFUE. Many are ENERGY STAR® qualified, which means they can significantly lower your utility bills compared to conventional models, and are designed to run silently and smoothly. For optimal efficiency, we can combine a gas furnace with an electric heat pump in one dual-fuel system. Providing these new hybrid HVAC systems is just another way we show our commitment to conservation. AIR CONDITIONING - To save you money when you need a new air conditioner, we offer a variety of models, sizes and styles of air conditioners that are ENERGY STAR® qualified, meaning they meet U.S. EPA guidelines for energy efficiency. These systems maximize comfort while minimizing energy costs and sound levels. DUCT CLEANING - Service Experts provides thorough duct cleaning and duct sanitization services, so the air circulating inside your home is clean, conditioned and filtered properly. Imagine actually having to dust less simply because the air moving through your ducts is not contaminated or restricted. ATTIC INSULATION - Additional attic insulation could save you up to 20% on heating and cooling bills. We can audit your insulation levels and provide new insulation to meet current Department of Energy guidelines for insulation energy efficiency. Tax Credits are even available for the purchase of insulation products and can help you save significantly. SERVICE & REPAIR - We service all brands (Lennox, Carrier, Ruud, Trane, and many more) and the Service Experts Platinum PLUS™ Protection Plan includes ALL the features and benefits of our PLUS™ Maintenance Agreement, AND your heating and air conditioning components are covered under a reliable, worry-free warranty! If the included equipment breaks down at any time, our NATE-certified technicians will fix it FREE; Day or night, 24/7/365, with no deductible or diagnostic charge. All your service and maintenance visits are FREE. Nobody gives you this much peace of mind. Call Service Experts today to schedule your appointment.

Business highlights

Emergency services offered
60 years of experience

Services we offer

HVAC installation, Heating & AC, duct cleaning

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.6158 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
13%
3
3%
2
3%
1
3%
Write a review
Showing 1-25 of 158 reviews
Amanda G.
Feb 2023
5.0
Yes, I recommend this pro
$320
The service went well.
Response from Air Engineers Service Experts
"Hi [Member Name Removed] G., We’re happy to hear about your experience. Thanks for leaving a review!"
Karl R.
Jan 2021
1.0
$85
I called Air Engineers 1/11/2021 for a problem with my heat pump system that had stopped running during the night. When the technician arrived and opened the air handler he said oh, the wire nut on the incoming power wire has come loose. After he fixed the connection, about 2 minutes, I asked him why would the wire nut come loose, and he said they come loose from time to time and should have been checked and tightened during your last system maintenance. The technician then told me there was an $85.00 charge for replacing the wire nut. I asked the tech why I had to pay for the service call, since I am on your yearly system maintenance. He said the charge was for the wire nut installation First, I cannot believe that Air Engineers would have the gall to charge $85.00 to install a wire nut. Second, why do I pay for yearly maintenance, if I have to pay to have something fixed, that should have been corrected, during my last six months system maintenance checkup? If this is the way Air Engineers is going to treat one of their longtime customers, I will be looking for another company to handle my future home heating, and air condition needs. The Air Engineers Operations Manager, called me today and made me feel that a good customer relationship comes second to making money for the company.
Ritche S.
Jan 2021
2.0
Annual Maintenance and semi-annual services
Jayne W.
Aug 2020
5.0
Yes, I recommend this pro
Excellent. Service Tech #487 Wesley Lewis.
Steven B.
Jan 2020
5.0
Yes, I recommend this pro
$2,000
Excellent and professional service.
TIM I.
Sep 2019
1.0
$20,000
The quote received for a replacement system was outrageous. A $20,000+ Carrier system with only a 10 year guarantee on certain parts, and no labor was provided. This was for a client who had service from the company for over 20 years. A competitor priced out a quote on a Daikin system that has a 12 year warranty on parts and labor which was less than half the price.
Valerie B.
Jul 2018
5.0
Yes, I recommend this pro
They went out of their way for us the first time and they are able to work on our finances as well.
Valerie B.
Jul 2018
5.0
Yes, I recommend this pro
They definitely went out of their way for us
Matthew P.
Jun 2018
5.0
Yes, I recommend this pro
$700
I couldn’t be happier with Air Engineers. My HVAC unit when out on Father’s Day (this past Sunday). I called five different companies in the top 10 for HVAC repair on Angie’s List (Jacksonville, FL) who advertised 24/7 service. Out of those five companies, only one company’s emergency technician called me back…Thomas from Air Engineers. He made it out to the house that day and had the A/C up and running again. As luck would have it, my HVAC went out again with a totally different problem and hard to diagnose. I called Air Engineers and requested Thomas. Again, he added me to his already busy schedule and stayed at my home from 7pm until nearly midnight. Because I had tenants with children in the home, it was stressful for me as the home owner. He remained positive the entire time and never gave up. He located a problem with my damper and then spent the next several hours trying to locate a tricky and slow refrigerant leak. It wasn’t until I told him he could quit working that he finally agreed to take another swing at it in the daylight. Additionally, I admired that when he ran into trouble locating the leak, he did not hesitate to call his maintenance supervisor and even one of the corporate trainers for help. No one is every too big to ask for help! The next day (today), Air Engineers sent Steve out to my home. Steve was not only able to locate this tricky leak, but he kept me in the loop while I was at work. As an active duty service member, I was unable to make it to the house. He communicated to me throughout the repair and gave me the peace of mind about the way ahead. Because of these two technicians, I immediately called Elaine (she is also just as awesome by the way) and signed up for the extended service plan with Air Engineers. I will NEVER call another HVAC company again. Thank you Air Engineers!
Marcia S.
Apr 2018
5.0
Yes, I recommend this pro
a very good job
Sharon R.
Nov 2017
4.0
Yes, I recommend this pro
$5,000
....
Delroy W.
Oct 2017
4.0
Yes, I recommend this pro
Great. They give me good Advice.
Sandra W.
Oct 2017
5.0
Yes, I recommend this pro
Excellent service/ professional and skilled serviceman
Roseanne M.
Aug 2017
5.0
Yes, I recommend this pro
Very well. Always on time and always pleasant to work with.
Response from Air Engineers Service Experts
"We appreciate your business and look forward to continue working with you!"
Larenza M.
Aug 2017
5.0
Yes, I recommend this pro
They did a good, professional job.
Response from Air Engineers Service Experts
"Thank you for choosing us to help make sure your air conditioning system is ready to keep you cool all season long!"
Graciela V.
Jul 2017
5.0
Yes, I recommend this pro
It is not a very big company. They are very small. They are very honest. I love the way they clean with the products they use. Nothing is harmful or harsh. I have been using them for years now. I do it like twice a year. At the end of the year and around the summer. I get a discount if I take the protection program for the whole year. So when they come I do not have to pay at that time unless there is a repair or something breaks down. One time, my engine died. It was unbelievable the time it took them to repair. It only took them like two days.
Response from Air Engineers Service Experts
"We appreciate you choosing us for your HVAC needs!"
Jack A.
Jul 2017
4.0
Yes, I recommend this pro
.
Response from Air Engineers Service Experts
"Thank you for this great feedback!"
Jack A.
Jul 2017
4.0
Yes, I recommend this pro
.
Response from Air Engineers Service Experts
"We appreciate your business!"
Marcia S.
Jul 2017
5.0
Yes, I recommend this pro
signed up for a service contract
Response from Air Engineers Service Experts
"Thank you for being a PLUS customer!"
Ritche S.
Jul 2017
5.0
Yes, I recommend this pro
$378
The diagnosis was higher than other companies. Some are 49 and 90 them is 99 dollars . But I had bad experiences specially with AA heating and cooling . With this one the 1st person who came for diagnosis was upfront with the fees which is very nice. The one who repaired and change the motors was very good. He was training the other person. There was a mixed up on what motor, he change the 1st floor instead of the second floor . But he corrected And was honest with it .
Response from Air Engineers Service Experts
"We appreciate your business and look forward to continue working with you!"
Harriet T.
Jun 2017
5.0
Yes, I recommend this pro
I have a yearly contract with them. I just got a refund for the time that the service wasn't being done because I was in the process of moving and everything. My husband and I have been using them for years. They come out twice a year on the contract. I don't remember how much the contract costs. We started using them at least 20 years, before my husband died. Based on 25 years.
Response from Air Engineers Service Experts
"Thank you for this great rating!"
Anthony M.
Jun 2017
4.0
Yes, I recommend this pro
$400
The problem with the price is that they tell you what it is, and you don't really know what they part's cost. If you are without air, you pay it. I don't know if that is the proper price for it. It is possible I was overcharged because I don't know how much that part costs. They do a good job when I use them. I think I would use them again. One worker came out and they were fine.
Response from Air Engineers Service Experts
"We appreciate your business!"
Scott B.
Jun 2017
5.0
Yes, I recommend this pro
Excellent Service. Very happy with new system. Would highly recommend Air Engineers.
Response from Air Engineers Service Experts
"We appreciate this great review and recommendation!"
Bruce Q.
Jun 2017
5.0
Yes, I recommend this pro
They are pretty good. I have a contract with them so they come out twice a year. They have been out this year, and they did a good job. It's under contract so unless it needs any parts it does not cost. It is $99 a year. I think they are a pretty good pricing. They are very responsive. Someone is out quickly. I would use them again in the future.
Response from Air Engineers Service Experts
"Thank you for this great feedback!"
Diane H.
May 2017
5.0
Yes, I recommend this pro
They are very punctual and do a good job. They are reasonably priced and they always explains things well.
Response from Air Engineers Service Experts
"We have truly appreciated your business over the years and thank you for being such a loyal customer!"
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Showing 1-25 of 158

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FAQ

Air Engineers Service Experts is currently rated 4.6 overall out of 5.

Air Engineers Service Experts accepts the following forms of payment: CreditCard

Yes, Air Engineers Service Experts offers free project estimates.

No, Air Engineers Service Experts does not offer eco-friendly accreditations.

No, Air Engineers Service Experts does not offer a senior discount.

Yes, Air Engineers Service Experts offers emergency services.

No, Air Engineers Service Experts does not offer warranties.