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LEE & CATES BEACHES GLASS INC

4.7(
18
)
Doors (Interior) - Install or Replace, Window Glass - Install or Replace, Mirrors - Install or Replace,

About us

LEE & CATES GLASS, INC. FIRST OPENED ITS' DOORS IN 1926. OUR FOUNDERS, THOMAS D. LEE, SR. AND RAYMOND H. CATES WERE BROTHERS-IN-LAW. MR. CATES WAS MARRIED TO MR. LEE'S SISTER. BOTH OF THESE MEN MOVED THEIR FAMILIES FROM GEORGIA TO FLORIDA WHERE THEY OPENED THE ORIGINAL STORE, WHICH WAS LOCATED ON ADAMS STREET IN JACKSONVILLE, FLORIDA.LEE & CATES GLASS WAS FORMED AS A SERVICE PROVIDER FOR THE GROWING AUTO INDUSTRY. WHILE THIS IS STILL A PRIMARY THRUST IN OUR BUSINESS, OUR COMPANY IS MUCH, MUCH MORE! AS A FULL SERVICE GLASS COMPANY, WE PROVIDE SERVICE IN AUTO GLASS, RESIDENTIAL GLASS, AND COMMERCIAL GLASS. CURRENTLY, WE SERVE NORTH FLORIDA AND SOUTH GEORGIA IN 19 LOCATIONS AND WE'RE GROWING. IN ADDITION, WE ARE A MAJOR WHOLESALE DISTRIBUTOR FOR AUTO GLASS AND FLAT GLASS. TODAY, OUR CEO AND PRESIDENT, TOM LEE III, CONTINUES TO RUN THE COMPANY WITH THE SAME VALUES AS HIS GRANDFATHER AND HIS GREAT UNCLE. HIS SAME COMMITMENT TO EXCELLENCE AND 100% CUSTOMER SATISFACTION WILL CARRY US WELL I

Business highlights

99 years of experience

Services we offer

GLASS & MIRROR SERVICE.

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.718 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
11%
3
0%
2
6%
1
0%
Write a review
Showing 1-18 of 18 reviews
Mark H.
Nov 2017
5.0
Yes, I recommend this pro
$2,800
..
John H.
Aug 2017
4.0
Yes, I recommend this pro
$1,800
I just had a glass shower stall put in. They've been is service here a long time. They're the go to glass company.I was satisfied although communication wasn't everything it should have been.
Pete B.
Feb 2015
2.0
$350
The window has an ornate divider in the glass ( it had to match a window next to it). They ordered the wrong pattern twice and finally had the pattern right on the 3rd try. I was not offered a discount or apology for my time when I had to be home. Several months after the window was installed I noticed marks/indentations in the stucco under where the window was installed. The marks appear to be from where a ladder was rested on it.
Jim S.
Jan 2015
5.0
Yes, I recommend this pro
unknown
Response from LEE & CATES BEACHES GLASS INC

"Thank you so much for your recent comments about our products and services. We consider customer feedback extremely valuable to the success of our business. We appreciate you taking the time out of your busy schedule to share your thoughts with us. Thanks for your continued business and thanks again for letting us know how you feel!"

Jeffrey F.
Jan 2015
5.0
Yes, I recommend this pro
$450
unknown
Response from LEE & CATES BEACHES GLASS INC

"Thank you so much for your recent comments about our products and services. We consider customer feedback extremely valuable to the success of our business. We appreciate you taking the time out of your busy schedule to share your thoughts with us. Thanks for your continued business and thanks again for letting us know how you feel!"

Erica V.
Oct 2014
1.0
They failed to mention they are not open on Saturdays and they never returned our call to reschedule or discuss the mishap. We were treated like they did not deal with us. It forced us to wait until Monday to find someone else to replace the windshield, which couldn't be scheduled with another company until the following Wed. If we had known Lee & Cates could not do it on Saturday, we could have scheduled elsewhere sooner.
Gerald S.
Apr 2014
5.0
Yes, I recommend this pro
$163
.
Ken S.
Apr 2014
5.0
Yes, I recommend this pro
I broke a picture frame glass that belonged to someone else. I could not find a replacement glass for the frame, I was told to check out Lee and Cates which I did, I dropped by without an appointment with the broken frame glass, the rep cut a new piece of glass to order on the spot and then didn't charge me anything for his efforts. They will get my glass business from here on. Great customer service, very friendly, they are a pleasure to deal with!
Ray B.
Dec 2013
1.0
$300
The provider failed to show up to two scheduled estimates. When I called after the second no show I received several excuses but was no given any solutions on how they were going to fix it. They said they would call back within 48 hours with the estimate they gave but I had to call them several times before they finally called me back a week later. I wouldn't recommend the Arlington location due to a failure on punctuality and professionalism
Chuck W.
Aug 2013
5.0
Yes, I recommend this pro
$700
Very well...looks great!
KATHLEEN T.
May 2013
5.0
Yes, I recommend this pro
$1,600
It was expensive but I liked them a lot. They were prompt, thorough and professional.
Elaine S.
Apr 2013
5.0
Yes, I recommend this pro
The representative arrived promptly at the appointed time. All affected windows were measured, estimate was provided in writing, and any questions we had were answered. The estimated price was within $10 of that of the vendor we finally selected. The only reason we did not choose Lee and Cates was that we got a better warranty with another vendor.
Gayle S.
Jan 2013
5.0
Yes, I recommend this pro
$600
EXCELLENT!! We have used this company in the past, they consistently provide outstanding service and do it for a reasonable price. In this case they provided an estimate over the phone, then came to the house to get precise measurements. Although our door was 20 years old, and larger than standard, they were able to come back within a day or two with a perfect replacement.
Linda L.
Dec 2012
5.0
Yes, I recommend this pro
We expected to have epoxy injected into the chip in the windshield as we were concerned there was a tiny crack starting. Tech was professional, listened to our concerns without trying to inject his opinion. He took us out to look at the car windshield and to get a very close look had to get a step stool. He examined the chip and said there was no crack. As we couldn't see that, he got a magnifier and showed us there was no chip. Did this without aggravation, as a professional should. Then explained a chip does not require repair if there is no crack. However, any crack no matter how small needs to be fixed. He thanked us for coming to their business and said he hoped we would bring any future home or vehicle glass needs to the. We will definitely do just that.
John C.
Jun 2012
5.0
Yes, I recommend this pro
$30
I was satisfied with the services.
Debra B.
Jun 2012
5.0
Yes, I recommend this pro
$525
Overall things went very well. Workers were timely or called if running behind. Office staff was professional and responsive. Our priority was quality and expertise of workers, both were excellent.
Alexander F.
Jan 2012
5.0
Yes, I recommend this pro
$350

The tension rods and clasps in several windows were broken and needed to be replaced. I was considering doing the work myself, but when I researched the cost of the replacement parts vs what Lee and Cates would charge to do the whole job with all parts and labor included, it was an easy decision to hire them. I was not dissapointed. From the initial estimate to the finishing the job, Lee and Cates did an excellent and very professional job.
Homeowner
Aug 2006
5.0
Yes, I recommend this pro
$1,700
Lee and Cates Glass did a great job with our windows. We had a little problem with getting a few of the windows, but they made it right with us. We would refer them to others.
Homeowner
Aug 2006
5.0
Yes, I recommend this pro
$1,200
Gate Glass Co. gave me excellent service. I told the salesman I wanted a specific type of door. He told me it would have to be special ordered. He got it too me on time and at a great price. Another place wanted $400 more. I could not be more satisfied.
ALESSANDRO F.
Aug 2006
5.0
Yes, I recommend this pro
$1,100
Ive used Lee and Cates Glass before to replace some windows, and they did a fantastic job. They were very punctual and did great work. They picked up the work site like they had never even been there. We have not had any issues since, and Im very happy with the results.
Homeowner
Aug 2006
5.0
Yes, I recommend this pro
$975
Lee and Cates Glass were very neat and clean. They came when they said they would. They acted in a very professional manner. They took care of everything and cleaned up after themselves. I was very pleased.
Lizabeth L.
Aug 2006
4.0
Yes, I recommend this pro
$300
Lee and Cates Glass did a wonderful job installing our new glass shower door. They showed up right when they said they would and did the job in a timely manner. They also picked up after themselves.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

LEE & CATES BEACHES GLASS INC is currently rated 4.7 overall out of 5.
LEE & CATES BEACHES GLASS INC accepts the following forms of payment: CreditCard
Yes, LEE & CATES BEACHES GLASS INC offers free project estimates.
No, LEE & CATES BEACHES GLASS INC does not offer eco-friendly accreditations.
No, LEE & CATES BEACHES GLASS INC does not offer a senior discount.
No, LEE & CATES BEACHES GLASS INC does not offer emergency services.
No, LEE & CATES BEACHES GLASS INC does not offer warranties.

Contact Information

130 3RD ST N, Jacksonville Beach, FL 32250

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