ATKINSON SHOE REPAIR INC

Shoe Repair, Luggage Repair, Leather & Vinyl Repair,

About us

~ Established 1969 ~ Traditional Quality Shoe Repair & Craftsmanship Your 1 Stop Repair Shop for all types of shoe and leather repair. Retail Store offering a variety of shoe and leather care products, as well as, Fitting Aides - Shoe Trees - Orthopedic Products - Shoe Stretchers - Medical & Regular Insoles - Laces - Belts - Wallets & More

Business highlights

56 years of trusted experience
Emergency Services Offered

Services we offer

We repair & refurbish men's, women's & children's shoes. We also offer all types of repair on handbags, leather, luggage & more. Zipper replacement, sewing, custom footwear alterations, orthopedic alterations, refurbishing leather goods, cleaning, stretching of shoes & boots & more... We also have a retail store offering shoe care products, fitting aides, support & orthopedic insoles, belts, wallets, "Shoe Repair - It's More Than You Think"

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.716 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
13%
3
6%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.7
responsiveness
4.6
punctuality
4.9
Showing 1-16 of 16 reviews

John C.
05/2017
5.0
shoe repair
  + -1 more
Did excellent quality work, replaced deteriorated rubber sole with leather. Dyed natural color sole black at my request at no extra charge. Did type and quality of work very hard to find.
Description of Work: Replaced half-sole on very high quality men's dress shoes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Response from ATKINSON SHOE REPAIR INC
Thank You very much for your kind review. We're happy you were pleased with our traditional quality workmanship and appreciate your business.

Eugene M.
04/2017
3.0
shoe repair
  + -1 more
Grouchy unfriendly workers. Very pricey, Two weeks to put six nails in heels.
Description of Work: new heels to replace worn heels

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0

$38

Response from ATKINSON SHOE REPAIR INC
We apologize if you had an unpleasant experience at our business, it is not representative of the normal customer service we provide.

Randolph P N.
06/2016
5.0
shoe repair
  + -1 more
unknown
Description of Work: Put new velcroe strap on wife'sshoes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12

Response from ATKINSON SHOE REPAIR INC
Thank You for taking your time to give us such a positive review of our business and workmanship Randolph. We appreciate your business.

Bill M.
03/2016
5.0
shoe repair
  + -1 more
unknown
Description of Work: fix zipper in shoe. Went perfectly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$24

Response from ATKINSON SHOE REPAIR INC
Thank You [Member Name Removed] for your great review. We appreciate your business.

Stephen W.
03/2016
5.0
luggage repair
  + -1 more
On time and exactly the price they quoted ($35.00). I had previously brought this to an "A" rated luggage repair business I found on Angie's List. They wanted $90. The message was clear -- they did not want to do the job. I would have appreciated it if I didn't waste my time dealing with someone that doesn't want to do the work. Atkinson gladly did the work on time and on budget. More importantly, you can't even tell there is a new zipper.
Description of Work: My leather duffle bag has zipper pockets at each end. The teeth on one of the zippers broke and the the zipper would not work. Thye determined (and I agreed) it could not be repaired so they replaced the zipper.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Response from ATKINSON SHOE REPAIR INC
Thank You for such an excellent review! We do our best to provide quality craftsmanship at fair prices. We really appreciate you taking your time to let us know we've done an outstanding job.

Donna N.
12/2015
5.0
shoe repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ATKINSON SHOE REPAIR INC
Thank You for your positive review [Member Name Removed]. We appreciate your business.

Leslie L S.
07/2015
5.0
shoe repair
  + -1 more
Have used Atkinson's for many years. The have actually turned me away saying no work was really needed on my shoes - they're that honest about what they do.
Description of Work: Resoled shoes / heels.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Response from ATKINSON SHOE REPAIR INC
Thank You so much for your positive review of our business! We take pride in giving great customer service and providing the best quality repair work available in our industry. We appreciate you as our customer and for taking your time to give us a "thumbs up"!

Marilyn C.
04/2015
5.0
shoe repair
  + -1 more
unknown
Description of Work: 2 pairs of women's dress shoes resoled, polished up and better than new (because they are already broken in).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Response from ATKINSON SHOE REPAIR INC
Thank You for your nice review! We take pride in providing excellent repair work and it's so nice to know when our customer's are satisfied. Since it's a drive for you to come to our business, don't forget we offer "While You Wait" service. Depending on the type of work needed, we may be able to take care of it while you're here.

Robert S.
01/2015
5.0
shoe repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$20

Response from ATKINSON SHOE REPAIR INC
Thank You for giving us a positive review of our business! We appreciate you taking your time to let us know we did a good job.

KEVIN F.
12/2014
4.0
shoe repair
  + -1 more
unknown
Description of Work: I had a pair of shoes resoled. Everything was good, I think the price was a bit high based on similar work in other places I've lived.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$48

Response from ATKINSON SHOE REPAIR INC
Thank You for your nice review! Being a 4th generation traditional shoe repair shop, it is important to us to only use the highest quality materials in our repair work. This ensures the longest wear possible which will hopefully save you money in the long run.

Angie D.
06/2014
4.0
luggage repair, shoe repair
  + 0 more
unknown
Description of Work: Repair backpack

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$25

Response from ATKINSON SHOE REPAIR INC
Thank You for your review. We're sorry to learn that you were not completely satisfied. We strive to provide our customers with the best service possible and hope you will give us another try.

John C.
06/2014
5.0
shoe repair
  + -1 more
.
Description of Work: soles and heels on two pairs of mens Cole Hahn loafers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from ATKINSON SHOE REPAIR INC
Thank You for giving us a nice review. We appreciate your business and take pride in providing you with quality workmanship.

Caitlin A.
12/2013
1.0
leather & vinyl repair
  + -1 more
I dropped the bag off in July. When it was time to pick it up, I went in and found black stripes/marks all over the bag. I told them the marks were not there when I dropped it off, and they needed to get them out. When I came back the second time, if basically looked like they spray painted it with some cheap leather coloring, which flaked off when I rubbed the bag. I asked the guy what the stuff was coming off on my hands, and he got embarrassed like, and said "I'm going to have Charlie look at this." Two more times I went back and the same thing! I finally told them I wasn't paying for the services and that I will take my bag elsewhere to be conditioned. I finally picked the bag up on New Years Eve!!! I plan to take my bag to Gus and Co. downtown. He has worked on things for me before (including this same bag), but I thought I would save myself a trip downtown.
Description of Work: I took a leather bag (Elliott Lucca - nice leather) to them because suntan oil had leaked all over it.
Rating CategoryRating out of 5

Chuck W.
11/2013
5.0
shoe repair
  + -1 more
Busy shop, but the work was perfect!
Description of Work: Added another sole to a pair of shoes to raise the shoe 1/2 inch, since I have artificial hips and one leg is 1/2 shorter than the other.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from ATKINSON SHOE REPAIR INC
Thank You for taking your time to give us a positive review. Orthopedic work is a specialized service with our goal being to make the alteration as unnoticeable as possible. We're glad you were happy with our workmanship and appreciate your patronage.

Carolyn T.
09/2013
5.0
shoe repair
  + -1 more
Had all work done on time, very curtious, ensured shoes fit well.
Description of Work: repaired straps on 2 pair of sandals and unstitched fir and restiched straps that were too large. Very good service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Response from ATKINSON SHOE REPAIR INC
Thank You for your positive review. Custom fitting is a special service we offer our customers. We're glad you were happy with the alteration.

John H.
07/2012
5.0
shoe repair
  + -1 more
They fixed them and didn't even charge me since I had been there before. It took them a while because they had to find a special glue.
Description of Work: I had been to him before, but not for a long time. I brought him a pair of very expensive diabetic shoes. The sole was coming off but they were still in pretty good shape.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ATKINSON SHOE REPAIR INC
Thank You for such a wonderful review. The rubber composition soles used in alot of today's footwear requires a different type of adhesive than is commonly used in Shoe Repair. Glad we were able to find a product that worked on re-attaching the soles on your shoes.

    Contact information

    1245 3RD ST S, Jacksonville Beach, FL 32250

    http://www.atkinsonshoerepair.com

    Service hours

    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Shoe Repair,
    Luggage Repair,
    Leather & Vinyl Repair,
    Alterations/Sewing/Decorating

    FAQ

    ATKINSON SHOE REPAIR INC is currently rated 4.7 overall out of 5.

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 9:00 AM - 5:00 PM

    ATKINSON SHOE REPAIR INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, ATKINSON SHOE REPAIR INC offers free project estimates.
    No, ATKINSON SHOE REPAIR INC does not offer eco-friendly accreditations.
    No, ATKINSON SHOE REPAIR INC does not offer a senior discount.
    Yes, ATKINSON SHOE REPAIR INC offers emergency services.
    Yes, ATKINSON SHOE REPAIR INC offers warranties.
    ATKINSON SHOE REPAIR INC offers the following services: We repair & refurbish men's, women's & children's shoes. We also offer all types of repair on handbags, leather, luggage & more. Zipper replacement, sewing, custom footwear alterations, orthopedic alterations, refurbishing leather goods, cleaning, stretching of shoes & boots & more... We also have a retail store offering shoe care products, fitting aides, support & orthopedic insoles, belts, wallets, "Shoe Repair - It's More Than You Think"

    Contact information

    1245 3RD ST S, Jacksonville Beach, FL 32250

    http://www.atkinsonshoerepair.com

    Service hours

    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 5:00 PM