Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon

About Floors N More

Laminate Countertops - Install, Laminate Countertops - Repair, Brick or Stone Fireplace - Install,

About us

About Floors N' More has 2 great locations to provide a literal “one-stop-shop” for your home. Second Store: 2970 Plummer Cove Road, Jacksonville, Fl. 32223 904-361-3508 Across from Walmart. As Jacksonville’s premier Floorscapes Retailer our store is held to the highest standards by Mohawk in terms of product selection, installation and service. We are Northeast Florida's only Mohawk Floorscapes Dealer and recently were award Mohawk's Dealer of the Year Award. About Floors N' More has been locally owned and operated for over 15 years. We offer a Life Time Installation Guarantee. Our mission is to be the best flooring center in Northern Florida. To treat our customers with honesty, dignity & respect. To exceed our customer expectations all the time. All our efforts are to make the customer’s experience the best it can be. Our core company values are integrity, honesty, training and doing the job right the first time. If we do all this as a company, we will enrich ourselves and our customers and continue to further the growth of our company.

Business highlights

28 years of experience

Services we offer

Carpet, backsplash, bathroom remodels, commercial, custom area rugs, driveway/patio/porch pavers., fireplace surround & hearth, floor covering on stairs, hardwood, kitchen and bathroom cabinets, laminate, luxury vinyl, natural stone, residential, rug binding, tile, tiled patios & porches, waterproof flooring, wood floor refinishing

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.796 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
4%
3
4%
2
1%
1
3%
Showing 1-25 of 96 reviews
Johanna C.
Sep 2023
1.0
$21,000
We hired About Floors n' More in Jacksonville, Florida to remove our tile and carpet and install LVP throughout our condo. We were unhappy with a number of things including but not limited to their contractor damaging the drywall to the point much wider baseboards had to be installed to cover the damage throughout the entire unit. One of our contractors pulled back the flooring and told us there was a vapor barrier but no sound barrier as required by our HOA, requested by us, and on our invoice, and then most annoying, this sound is throughout the condo and very loud even when walking in socks "quietly". We've been told by other contractors it was likely because the floors were not properly swept and prepped ahead of time. We have photos showing chunks of debris all around the cabinets that should have been swept up. We complained to About Floors n More and did not pay them the remainder. Their response was to file a lawsuit (we've already paid them close to 50%). We will let a judge decide if what is in this video as well as our extensive photos are acceptable or not but we wanted other consumers considering them to know that they believe this is acceptable and instead of working to remedy it, sued us to pay them for work we don't believe was done correctly nor fully. Caveat emptor. Video is on YouTube under the title: About Floors n' More, Jacksonville, Florida: Our LPV install that has us headed to court. Attached photos include: toilet left in shower as we were ready to move in. One of dozens of documented images of drywall damage from failing to score the drywall. The new baseboards instantly popping off the wall. The trim that was in tact prior to their arrival and not afterwards.

Andy H.
Jul 2019
5.0
Yes, I recommend this pro
$1,600
Perfect All done in 2 days Great job

Angelica B.
Jul 2019
5.0
Yes, I recommend this pro
$994
Liz from the San Jose office was great! She was very helpful throughout the whole process & helped us find the best carpet for us at a great price. The installers were kind & done in less than 2 hours. The carpet looks & feels fantastic!

Amanda K.
Jun 2019
5.0
Yes, I recommend this pro
$2,500
It was wonderful. They updated my living room by taking down the standard fireplace and putting up a stock-stone fireplace.

Bernard S.
Jun 2019
5.0
Yes, I recommend this pro
Excellent!

Geoffrey L.
Oct 2018
5.0
Yes, I recommend this pro
Both the purchase & the installation were handled very professionally. These folks have done work for us before & my wife & I love them.

Arthur J.
Oct 2018
5.0
Yes, I recommend this pro
Everyone at their Beach Blvd store was very helpful in selecting the best carpet to meet our needs, meet our selective tastes and get the best bang for our buck. We selected a Karastan carpet and got a top quality carpet for a great value price.Their price included everything, no hidden surprises. And the installers were very courteous, on time, friendly, and cleaned up completely afterwards. They even cleaned off some marks that were on the wall before they got there. Our friends have remarked how very nice the carpet is and asked where we got it. About Floors n More gets a definite thumbs up for this job from start to finish.

William R.
Oct 2017
5.0
Yes, I recommend this pro
Rick was very honest and straight forward, telling us what needs to be done to do the job correctly.

Troy M.
Jul 2017
1.0
I didn't receive a reply after two attempts to contact the company and when I tried to call I got what sounded like a personal voicemail box.

Ellen P.
Jun 2017
4.0
Yes, I recommend this pro
$14,000
It took a week and it was very painful. It was most likely the nature of the work, but the whole house was tore up, furniture moved, house very dusty and almost uninhabitable but we got thru it. The old floor was very difficult to remove and they used a machine that they drove over the house to rip it up but in spite of being careful, several nicks were made in the walls as well as the baseboards. Fortunately, I had the painters come in afterwards and repaint my entire house and the flooring people did fix all of the holes and nicks. I just found out that it is very difficult to live in a house while such major work is going on. It was hot and dusty and very trying however, the floors are lovely. The workmanship was excellent and for the most part, the workers seem to really take pride in their work.

Fred B.
May 2017
5.0
Yes, I recommend this pro
.
Response from About Floors N More

"Mr. [Member Name Removed]: Thank you for your kind words and let us know if we can do anything for you in the future."


Pamela C.
Apr 2017
5.0
Yes, I recommend this pro
Team was very professional. Work was completed ahead of schedule and looks beautiful!

Elizabeth D.
Jan 2017
5.0
Yes, I recommend this pro
$5,500
very smoothly. They did a beautiful job, cleaned up and the price was very competitive. The workman were right on time and everything was just as selected it.

Victoria T.
Jan 2017
5.0
Yes, I recommend this pro
$7,000
wonderful. I fail to mention that I belong to Angie's and they refused to discount the job.

Stephen T.
Oct 2016
1.0
$3,700
Terrible product. Pieces were warped. The store did nothing to come out and look at job. Referred me to company. Would not come until after job was done. The person looked around and left. Said he would get back to me. He did not. I have a garage full of tile. Asked him to buy back. They just don't care about the customer after the sale. Don't go there because if you have any problems they will not help you.
Response from About Floors N More

"First of all we did get back to you, left messages and we spoke numerous times. As both I and the manufacturer explained, your installer did not follow the recommended instructions on how to set the tile. You can not install it at 50% overlap, as you did but at 33% as recommended. It is because of the bad installation that you have uneven tiles, and not the tiles.. There is nothing wrong with the tile but only with the install. Next time I suggest you get a better installer who knows what they are doing. We care very much about our customers, but you did not want our advice."


Suzi S.
Aug 2016
5.0
Yes, I recommend this pro
$10,000
GREAT!!!! I had help selecting the flooring from a friend who does interior design. Once we selected the tile, everything else went smoothly. The installation took almost a week, as expected. It looks great and we are very pleased.

Sarah A.
Aug 2016
5.0
Yes, I recommend this pro
$30,000
We hired About Floors N More to remove our existing carpet and hardwood floors, and to install new hardwood floors in essentially the entire house. Rick and John were both pleasant and very professional. The team worked hard and as late as they could (with our HOA rules) to get the job done as we were on a time crunch to move into the house and out of our apartment. During the demolition, we had a couple very small dents made in our hallway (the demolition machine that is used to remove existing hardwood is huge and our hallway was very tight) that they fixed themselves! They finished the job by cleaning up the floors (the wood glue gets everywhere during installation) and that is when I realized we had made the right decision! Our floors were laid perfectly level throughout the home, and shined beautifully. I felt bad moving in and putting furniture on top of them!! To top it all off, we had already moved in some boxes into one of the rooms after the install but before they came to clean the first time. When I finally cleaned out that room (6 months later!) I contacted them to see what cleaning agents they used, assuming I would have to do it myself. They came back out for free to clean it!! Now that is what I call great service.

Sandra M.
Jul 2016
5.0
Yes, I recommend this pro
unknown

John R.
Jul 2016
5.0
Yes, I recommend this pro
$5,500
unknown

Jessica P.
Jun 2016
5.0
Yes, I recommend this pro
$3,800
First, Valerie was awesome! Very patient and helpful in figuring out which tile to use. She explained everything very well and worked with me on a tight time-table. The installers were punctual and worked very hard. Finally, the tile and the installation itself look amazing. Valerie's suggestion to put the tile at a diagonal looks really, really good and her grout color pick was on point. 

Only one ding on professionalism because the clean-up could have been better. They pretty much almost had the backyard completely free of everything they brought, so I feel bad making it a "B", but I stepped on a sharp piece of tile in my backyard a few days after the installation. Probably my bust for not thinking to mow the lawn beforehand. 


Henry A.
May 2016
5.0
Yes, I recommend this pro
$3,500
unknown

Mike P.
Feb 2016
5.0
Yes, I recommend this pro
$3,500
unknown
Response from About Floors N More

"I am again sorry that our timing was not better. Sometimes things happen that we can not control. However, I am glad you are happy with the final product. Thank you for your business."


Lissa G.
Feb 2016
5.0
Yes, I recommend this pro
$1,000
unknown

William H.
Feb 2016
5.0
Yes, I recommend this pro
$1,200
unknown

Sandra M.
Jan 2016
5.0
Yes, I recommend this pro
$5,000
They had to remove all the previous tile first. Boy what a job.Very messy and noisy but I was warned about that ahead of time. Valerie told me to tape  all my cabinets shut with blue painters tape . So glad we did. Nothing got in them at all. She was very careful to  tell us to protect our art work by moving it or covering ones that were too heavy to move. We also covered furniture with plastic as much as we could. The crew covered the doorways with plastic to try to keep dust contained. We had such outstanding customer service throughout the whole job. Every day some one checked on things whether by phone or e-mail or in person. The installers were terrific and did a beautiful job. They were also extremely polite. I am so pleased with the job and would highly recommend them to anyone. Besides the great install job I can't say enough about the personal service. All the way from the estimate to picking the tile and grout colors I had personal help from Valerie. You would not get this kind of service from a big box store. I am so grateful that I found them. I could always  contact them and that was very reassuring.      Thanks to everyone there.      ESPECIALLY VALERIE! Thanks.
Showing 1-25 of 96

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

About Floors N More is currently rated 4.7 overall out of 5.
About Floors N More accepts the following forms of payment: CreditCard
Yes, About Floors N More offers free project estimates.
No, About Floors N More does not offer eco-friendly accreditations.
No, About Floors N More does not offer a senior discount.
No, About Floors N More does not offer emergency services.
No, About Floors N More does not offer warranties.