The Appliance Guy

RIPPED OFF HOMEOWNER
Wellington Appliance Repairs, AKA LEG Appliance Repair, AKA The Appliance Guy -
Eli (Lemuel Elias Gonzalez)
Owner and Technician Eli Gonzalez came to our home to repair
our LG refrigerator that was not cooling.   Eli determined, without any diagnostic
testing, the reason our LG refrigerator wasn't cooling was that the cooling fan
was ?weak? and said it needed to be replaced, Eli ordered a replacement.   After installation, the cooling fan did not
work. Eli then said it needed a main board.  After waiting a week for the board to come in,
he came out and replaced it. Within an hour after he left, Ice maker was
non-functional. I called him immediately, and he returned and made some
adjustments and the ice maker worked for about a week, then the ice maker
stopped working. Eli said it was the auger, so we ordered an auger for the
icemaker.  Auger was installed, and it
was not the auger that was the problem ? misdiagnosis by Eli!
He returned again and said it was the board in the freezer door. This part
would cost $160.00, but I could order it myself for less, as he suggested so I
did, and I also purchased a LG factory repair manual as well, in which he asked
for a copy so he would have one!
I installed the board in the freezer door (as Eli suggested) according to
manufacturer's instructions and still no ice through door. Having considerable
experience in electronics and electronic troubleshooting, I followed the
troubleshooting procedure in the LG factory manual for auger failure and after two tests it showed the
Main Board was bad.
I called Eli, he came out and for the first time did some testing, he agreed
the board he had replaced was bad, and he would order a warranty
replacement.  Since then I have tried to
contact Eli, but he is unreachable.  I
have called him many times to get the whereabouts of my replacement board, and
no response. Over a week later
and many calls to him he finally responds and commits to a time to repair and
never shows up for the appointment!
Finally, after four missed
appointments he sends his tech out only to find he has the wrong part
with him.
I contacted Eli and he states that he has the correct part at his house and
acknowledges sent the wrong one with the tech, but will not commit to a time
that he can come back.
I have paid out over $450.00 for parts and services and still have a broken
refrigerator.
I have called, and texted him for weeks and have had no response from Eli or
his office.
Eli (Lemuel Elias Gonzalez) is a complete
liar, thief, and just untrustworthy in general.
The woman who answers the phone is his wife & she is just as bad as her
husband. Rude and unprofessional, just liars and cheats, both of them! 
I have seen on other reports, they went out of business in
Hudson, Florida, for being Scammers!
Well documented on Angies? list under LEG Appliance Repair.
I have seen multiple RIP OFF reports for them in Palm Beach County. (http://www.ripoffreport.com )
They have several phone numbers (561)666-8919, (888)477-6439, (561)749-9568, (727)495-4285,
(561)516-2189 (Eli's cell), (561) 287-7970, (561) 749-9505, (561) 865-6975
Eli doesn't contact as promised, doesn't keep appointment times, and doesn?t
call if he going to be late or miss an appointment, he just steals your
money! 
Be warned ? Inform you friends - use someone else or be scammed..... Like us,
we are out over 450.00 from dealing with these con artists! 
Wellington
Appliance Repairs,   LEG Appliance Repair,
   
Eli
Gonzalez,   Lemuel Elias Gonzalez,   Deanna M. Coakley Gonzalez (owner/ wife),    
Nina Gonzalez