Metro Fences

"Thank you for the positive feedback. We appreciate you taking the time out to give us a review."

"Thank you for the feedback. We apologize about the difficulties of getting in touch with us. It is a very busy season for us right now. We hope to work with you in the future."

"sorry you couldnt wait. we just moved up three tiers in ranking with our supplier and it has delayed our pricing to offer you super low prices and we guarantee to be the lowest in the state and wanted to be sure the price we propose is just that"

"Thank you :) We are glad to see you so satisfied with our work!! Enjoy your new fence!"

"Thank you for taking time out of your day for the review. We appreciate your business & look forward to any future business we may have with you!"

"Thank you. We love to hear our customers so happy with the outcome. We strive to exceed our customers expectations and we look forward to any business we may have with you in the future!"

"Thank you [member name removed]. We are pleased to see you so happy with our company as well as the product. We take pride in our work and the materials we provide. We love to hear from our previous customers from so far back as well. Thank you for supporting us and we look forward to any future business we may have with you! God bless!"

"Thank you for allowing us to install this project it was a pleasure to work with you as well. We look forward to any future business we may have with yourself. We are glad you are happy with our services."

"Clearly we have a misunderstanding. Every company is structured differently and all I was trying to do was explain to you how our's is structured. We are structured to propose the lowest price possible without sacrificing quality, workmanship or minimum profit needed to operate. Some businesses will propose a price to you that covers any addition costs incurred such as credit card processing. We are not structured this way in our price proposal. For example we propose a cash price to you that pays for the materials, labor and company profit and at the end of the install you hand us an american express card that we have to absorb the 5% credit card processing fee ( $250.00 for a job of $5.000.00 ) and this is why on all contracts we clearly state the price for your proposal for either method of payment that you select. We offer an interest free in house financing option with no credit check required and ask that the monthly payments be in the form of post dated checks to insure us that we have the payment when it is due ( for we have learned the hard way that not everybody keeps their word ) We are honestly tired of placing liens on houses and going to court wasting our time in a court room begging for the money that is clearly owed when we would rather be installing fences as we are designed to do. This option is designed to help you out as a customer to be able to obtain the fence and also keeps us in mind that we will not loose needed profit and wages and is clearly a choice for you the customer to make. we are very fair and this is a great option, you will see all competitors will charge you a high financing rate for doing so and will put you through a tiresome credit application.... We will do neither. This structure is similar to gas stations.... you will find stations that advertise a gas price per gallon and state this is the cash price, if you go inside and pay by credit card you will notice that you were not charged the same as the advertised price because you did not pay by cash and now the station will charge you for the credit card processing fee that they will now be charged ( the choice was up to you as to your method of payment ) I do apologize for the mistake of quoting you for the wrong fence and then correcting it and sending you the proper quote. Clearly you misunderstood me telling you we are charging you more money to make up for customers that have not paid ( im sure even if that were true no business would tell you that ) what I did say is that the posted dated checks are to insure we as a business will have no loss. I am sorry that we are not able to absorb the cost of you using a credit card but we are structured to propose the lowest price to you without it costing the business money. The court cases we have are against a few customers that have not paid their bill as agreed to in the contract before we mandated post dated payments and not people taking us to court for the record. We install all of our fences for no deposits or needed money down with in house interest free financing options available and offer only made in U.S.A materials..... it gets no better, do your research and you will see that Metro Fences is the better choice. Good day to you and sorry that we could not work this out."

"We appreciate your business and we look forward to any future business we may have with you. Thank you for the positive feedback. We try our best to be sure that our customers are satisfied!!!"

"I will explain the best that i can. You sir were told not to take the settlement from yellawood because it included no money for us to remove and re install this bad batch of wood. We were in the process of working this out with yellawood when you decided to take the settlement. I just wish that you would have waited for this to be finalized and need you to know that we could have had this situation handled would you had just waited a little longer for them to include us in the settlement. As much as i would like to just come and work for the day for free we are unable to do this. i hope that the settlement that you jumped on will help to pay for the new fence at your new house. When i called you after you posted this review and told me that you no longer live there and not to worry about it and hung up on me i was trying to tell you that i again am sorry that you received a bad batch of wood and that if you have a new fence project i have worked it out with yellawood to state in there contract that any future issues with bad materials from them they will include the labor and it is now in our contract with them and i am willing to help you in any way that i can. Please contact me if there is anything that we can do for you for i would like to make you whole in some kind of way."

"This is hard to explain but i will try my best...When you select a wood fence we only install a heavy duty version that is built on site piece by piece and the county rules are that the neighbor must have the finished side and that the rails be facing in towards you. This is unfortunately the only way that we can build this fence in this situation and the only other choice is to use cheap prefabricated panels ( that we refuse to use ) because they can be slid in between the posts and screwed as a whole section as opposed to us having to have a foot of working space to be able to build the fence piece by piece to be able to obtain the heavy duty version. Is there anything that we can do to help such as remove the neighbors fence for free so that there is access to this area ? I am sorry and this really kills the vibe of a good install and i wish the county would change this rule"

"We are happy to see that you are satisfied and we look forward to any future business we may have with you! Thank you for allowing us the opportunity to do the job!!!"

"Thank you for allowing us to do your project!! We are happy to see our customers satisfied! We look forward to any future business with you. God bless & have a great day!!"

"We have responded and we are willing to come fix your sprinkler system or if you provide us with a receipt we will reimburse you for the cost you paid to have the sprinkler system fixed."

"Thank you. our company takes pride in providing great customer service. We thank you for taking the time to give us this review based on your experience. Have a great day!"

"Thank you very much. We appreciate your business and look forward to any future business we may do with you!"

"Thank you (member name removed). Glad we could turn things around. We look forward to any future business with you."