Gator Pool Enterprises Inc

DO NOT use this company! Two days ago I noticed the pressure of the jets in my pool were low. I called Gator Pools to make an appointment. After I called, I figured out on my own that the filter cartridge needed washing/changing. Yesterday morning the guy from Gator Pools called me back and left a voicemail confirming exactly what I was suspecting and asked if I wanted to check my cartridge or if I wanted him to come by. I didn't call him back because I was in a hurry to go to a doctor's appointment. When I got to my doctor's appointment I realized I left something at home so I drove back. When I got home I saw the Gator Pools guy coming from my backyard without MY CONSENT! Even though we have worked with him in the past that was still trespassing, because we did not give him consent to come by and go into our backyard while we weren't there. When he saw me he said he was just coming by to check things out just in case and that to clean my cartridge was $90. I was in too much of a hurry to get back to the doctors' to question him about being on my property without my consent. I asked him to just check to see the size of the cartridge and I'd call him back. Today, I opened my filter to look at the cartridge and I found the washer to my filter lock ring thrown inside the filter. Now the water from the pump is spilling out the filter because the washer is not attached anymore. We opened the filter the day before he came and the washer was intact and the ONLY issue with my pool was the dirty filter cartridge. Ironically, now I likely have to replace my filter lock ring. He was the last person to open the filter and again the washer was found in the filter after he came. I'm so happy I happened to come back home to see him there because I probably would have just assumed something else went wrong and I would have called him to fix it--not realizing the truth of what happened!

When I first hired Gator Pool they did an okay job, did not always show up etc. Then it turned from ok to terrible. They just stopped servicing the pools. I received a call from my tenant stating that the pool was green as the grass!! I called Gator and got a message owner on vacation, but service will continue. I had to go to the house, put in chlorine and worked on the pool all weekend. Then the other pool started showing algae! No chlorine in that pool either, then we checked the filter because there was very little flow. They had NEVER cleaned the filter!! I called left a message again no return call. Fired them and hired a new pool company!!! DO NOT USE THEM FOR POOL MAINTENANCE... they don't do it.

They came on time and worked very hard and neatly . They did more than I expected cleaning the walls before installing the liner and fixed the light . It was excellent and came by to check and see if everything was good,very professional .

Delivery was on time. Price was right. Installation was done promptly, professionally and on time. We were very pleased.

They did a very good job on it. I believe it was $1800. I did cash, so they give you about $600 off for cash. It was a pretty good price. They had to take my steps out and clean them and all that. They did a beautiful job. I use them all the time, the guy comes out and cleans it. They were just wonderful. Gene the one that owns it is a nice guy. He does what he tells you and he doesn't put on any extra and just tell you, "Oh you owe this."

They did very well. They are really good. They left it sparkling and clean. I would definitely use them again.

Gene was wonderful! We were told it would be 3 weeks before he could get to us but he ended up getting us done sooner. Him and his team worked quickly and they were all very respectful. We bought a foreclosed house and the pool was a swamp. Now it's a gorgeous blue and a perfect spot to cool off from the summer heat!

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Reliable pool service at reasonable cost.  Very responsive to questions.  Helped with all facets of pool maintenance while home was on the market.

Gene did a fine job at a good price and in a timely manner. Can't ask for more than that. I would hire him again and recommend Gator to others.

I called and he replied the same day, he came to see the problem. He returned the next day and replaced the pool pump motor, he worked in the rain and did an excellent job. I am very pleased with his work and cost of the job. I would recommend him to everyone .

Don't call him.

DID A GREAT JOB ..

They do an excellent job for me, they save us money by using them instead of doing it ourselves. We have been using them for 1 1/2 years and they have been great. They keep my pool looking great and I would highly recommend them to other people.

Just very professional type of guy, did a magnificent job setting up the heater. Came highly recommended by another pool company. I knew that it would take several visits to fully seal the pool, but Gene only took three visits to find, fix, and seal very leak. All around very good installers and repairmen. Known for lining the inside of pools.

GENE, THE SERVICE MAN WAS PROMPT, COURTEOUS,VERY HONEST AND RELIABLE. HE DID THE WORK FOR US IN SHORT ORDER. HE FIXED OUR PUMP AND FILTER, AND THEN DISCOVERED THAT OUR NAVIGATOR NEEDED REPAIR. HE TOOK IT WITH HIM TO DO THE REPAIR. HE TOLD US IT WOULD BE ABOUT $75 TO FIX IT. A NEW ONE COST ABOUT $350. WHEN HE RETURNED WITH IT THE NEXT DAY, WE WERE SO HAPPY TO DISCOVER THAT THE CHARGE WAS ONLY $10. IMAGINE THAT!!! IT IS SO REFRESHING TO FIND A PERSON WHO DOES GOOD WORK, ONE YOU CAN DEPEND UPON, AND ONE WHO IS VERY KNOWLEDGEABLE. WE WERE AT HIS MERCY BECAUSE WE DON'T KNOW A THING ABOUT POOLS. WE REALLY APPRECIATE HIS HONESTY. WE WOULD HIGHLY RECOMMEND HIS SERVICE TO OTHERS.

HE DID AN EXCELLENT JOB, THE ONLY DRAWBACK BEING HE DIDN'T TAKE CREDIT CARDS. EVERYTHING ELSE WAS EXCELLENT. THEY DID THE JOB IN LESS THAN ONE DAY.