The Bedroom Space

How it went: I feel hoodwinked by a company that incorporated in 2007. They are a part of a huge network called RJD Stores. This company could be a case study for how to not provide good service. -The packing was equally bad -The return policy is draconian -There is a 'restocking' fee that is not advertised on the sales site -They refused to speak with about the shipping fee that they would deduct from my check (free shipping on their end turns into the customer paying the shipping for their shipping; then, the customer must pay the shipping to get the poorly packaged items back to them). -Packaging: items must be in original packaging. Well, the three boxes were shrinkwrapped together and on a pallet. It is not possible to shrink wrap. -This company is set up, seemingly, to give NO service. - was told that the company 'has too much to do' to be talking to customers with problems with their orders; that they talked with us only as "a favor." -When I called one hour after delivery the person on the phone said, "Do you KNOW about our return policy?" She refused to tell me anything about the shipping fee.