Utilizing innovative technologies to improve security, management and peace of mind.
Business highlights
11 years of trusted experience
Emergency Services Offered
Services we offer
Digital Video Surveillance Systems, Multi Zone Audio and Theatre Systems, Home Automation, Access Control, Lighting Control, Shades and Windows Treatments, Thermostat replacement.
How did what go? This bird never provided the quote for the work and never returned a single one of several calls asking when he would do so.
Description of Work: Mr Sean Young was working on neighbor's home on something connected to an AMAZON delivery. He indicated he was an accomplished carpenter and so I had him look at a cabinet we needed modified to accommodate a big flat screen TV. He had ideas, and pullouts capability, and extra buttressing here, etc and took measurements. He was to get back to me within a week or so with a quote for the work. I had confidence as he claimed he was an AMAZON certified or endorsed provider, and wore a crisp work shirt----looked like a reliable craftsman straight from central casting. After two weeks I called his two phone numbers. And called overall maybe 4 times. As you'd ascertain from the F ratings, he never once responded. In fairness to Mr Young I checked news accounts to see if there were recent Alien Abductions in Hollywood area. There were none so we have no choice but to conclude this is a guy who doesn't follow through, doesn't return phone calls, and has pretty low levels -if any -of professionalism.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
steven G.
11/2016
1.0
bicycles, handyman service, home theater design, home security systems
+ 2 more
They basically wasted 2 days of my life. I purchased an item through Amazon and they were hired to assemble it. They were paid through Amazon. They were scheduled to assemble it in a time frame of arriving between 8AM and 11AM. They did not call at all and did not show up. When I called Amazon, they contacted them, and I was told they would be there in about an hour. Again, no call, no arrival. I recalled Amazon and they promised again to come, and once again, no call, no come. Finally, toward the end of the day, and 7 hours after the scheduled arrival time with me waiting all this time, Amazon contacted them, and they said they were overbooked, blamed Amazon, and rescheduled for next day. Amazon told me they were lying about blaming Amazon for being overbooked, as they accepted the job knowing full well the time of the appointment. The next day, same thing happened. NO show, no call. I called Amazon again, and this time, despite me now taking a second day off, said they would not come. They blamed Amazon again saying that the exercise bike, which was delivered by Amazon in a brand new in sealed box, they were afraid it may be broken, which makes no sense as Amazon is reputable company, sells new equipment, and stands behind the products they sell. Basically again they were over booked and could not come, and were probably afraid they would get a bad review . Here is the bottom line, NO NOT USE THIS COMPANY unless you want a company that wastes your time, does not show up, does not call to say they are late, lies about the reason, and you feel like wasting hours or days of your time. They are one of the worst companies I have ever dealt with. Amazon was great however but do NOT use this company.
Description of Work: Assembly of item purchased through Amazon, a exercise bike
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Service Categories
Stereo and Home Theater Systems,
Handyman Services,
Bicycles,
Home Security Systems,
Home Automation,
TV Service - Cable,
Window Treatments,
Phone Wiring,
Computer Training,
Computer Repair,
Electrical
FAQ
Securivue, LLC is currently rated 1 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 8:00 PM
Tuesday: 9:00 AM - 8:00 PM
Wednesday: 9:00 AM - 8:00 PM
Thursday: 9:00 AM - 8:00 PM
Friday: 9:00 AM - 8:00 PM
Securivue, LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, Securivue, LLC does not offer a senior discount.
Yes, Securivue, LLC offers emergency services.
Yes, Securivue, LLC offers warranties.
Securivue, LLC offers the following services: Digital Video Surveillance Systems, Multi Zone Audio and Theatre Systems, Home Automation, Access Control, Lighting Control, Shades and Windows Treatments, Thermostat replacement.