DOLPHIN CARPET & TILE
Services we offer
AND EXPORT., AREA RUGS, CARPET, HARDWOOD, LAMINATES
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
33% | ||
17% | ||
25% | ||
0% | ||
25% |
Most horrible experience ever! Would absolutely NEVER recommend! The installers, which were provided by the company, refused to fix problems they caused when installing. There were scratches on the laminate after moving the refrigerator back to it's original position after installation. They put pieces of cardboard under the laminate during installation which caused lumps, and refused to remove it as I requested. They also put divider pieces in the hallway between two bedrooms, which I didn't ask for. And when I asked them to remove it, they refused to do so. It was also difficult to communicate with the installers due to language barrier. When I called our salesman for assistance, he pushed aside our complaints which resulted with no resolution. We also called cooperate and met with the regional manager. The regional manager came to our home and witnessed the damages caused by the installers, he choose their side and refused to fix the problem areas whatsoever. He was very arrogant. Therefore, we still have the lumps and the scratches. Did I also mention that the quality of laminate is horrible as well. Scratches easily and water damages easily.
Licensing
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