Alterra Home Loans

Mortgage Companies

About us

The Alterra Home Loans Team is committed to providing clients with the highest quality home loan combined with the lowest mortgage rates available.

Business highlights

19 years of trusted experience

Services we offer

We do not service: balloon, blanket, bridge, rha, mixed use loans.

Reviews

3.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Showing 1-2 of 2 reviews

Kevin H.
07/2013
1.0
mortgage broker
  + -1 more
I contacted this broker because they were on the list and close to our home. I spoke with the manager and explained what I wanted. He said he would send me a list of what he needed. Had to call him a couple of times to get the list. Put together the items and sent them to him. Had an issue with their email system. Had to call him a couple of times to get a response on the issue. Got that figured out. Sent him the info. Called several times and emailed him for a status. He never returned my calls or emails. Sent him an email telling him we were not going to use his services because of the lack of communication and to destroy our information. Never got a reply to that either.
Description of Work: Nothing, that is the problem.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Kyle C.
10/2012
5.0
mortgage broker
  + -1 more
Awesome job, very professional and always kept me in the loop with what was going on. Highly recommended.
Description of Work: Jason did a great job getting my refinance through when no one else could.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

    Contact information

    3878 Sheridan St, Hollywood, FL 33021

    www.alterrahomeloans.com/hollywood

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Mortgage Companies

    FAQ

    Alterra Home Loans is currently rated 3 overall out of 5.

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    No, Alterra Home Loans does not offer free project estimates.
    No, Alterra Home Loans does not offer eco-friendly accreditations.
    No, Alterra Home Loans does not offer a senior discount.
    No, Alterra Home Loans does not offer emergency services.
    No, Alterra Home Loans does not offer warranties.
    Alterra Home Loans offers the following services: We do not service: balloon, blanket, bridge, rha, mixed use loans.

    Contact information

    3878 Sheridan St, Hollywood, FL 33021

    www.alterrahomeloans.com/hollywood

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM