JOHNNY COOL AIR CONDITIONING
About us
Don't be a fool...call Johnny Cool. Don't be taken advantage by shady company's selling products that you don't need. We will always be honest and fair. Johnny Cool has been called upon to testify as a witness against companies that have taken advantage of the elderly. You can rest assured that we will never make a false diagonostic for financial gain.
Business highlights
Services we offer
Air Conditioners (A/C), Air Handlers and Indoor Coils Compatible Indoor Air Quality Products Such As: Humidifiers, Electronic Air Cleaners and Filters, Gas / Electric Units, New Installation, Programmable Thermostats, Repairs, Self-Contained Heat Pumps, Ultra-Violet Lights Comfort Control Accessories: Zoning Products, and 24/7 Emergency Service: Split-System Air Conditioners and Heat Pumps, maintenance service agreements, tune ups ( without the up sale)
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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90% | ||
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10% | ||
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froze. Since Johnny Cool installed the ac units, we called them out. Johnny came out to check on the unit, and informed us that the technicians didn't fill the coolant due to the electricity being shut off. A few weeks later, the upstairs ac unit quit cooling properly, so again we called Johnny out. He replaced a switch on the unit and all was good for a month or so. After Johnny replaced the switch, a month or two later, the upstairs air handler froze up on us, so we had them come out again. This time they said the coils in the air handler had a leak, and it needed to be replaced. They added coolant and we scheduled a time for them to replace it. They came out and replace the coils on Tuesday. After they left, I noticed that the upstairs ac unit ran constantly for about 2 hours and wasn't cooling. I called the office and Johnny came out the next day. He informed me that the technicians ran out of coolant, and didn't fill the unit all the way (again). All was good with the unit till Saturday. We noticed water leaking from the air handler. After further inspection from my husband, he noticed that the pipe they used for the drain was broken and wasn't draining the water outside, it was draining into the vent and onto our hardwood floors. We called the office and left a message, but did not receive a call back. I found the office managers cell phone number and we left a message with her. We did not hear from them that weekend. My husband had to fix the pipe himself (luckily he's pretty handy).
So overall, the employees were friendly, but friendliness won't make up for the lack of quality of work. Two times the company left our ac units without enough coolant and never informed us or came back to finish their job until we had to call them. The pipe they used broke and caused the air handler to leak onto our wood floors, and they didn't return our call on the weekend. Due to these reasons, we will not be using Johnny Cool AC again.
"im sorry that [member name removed] had a bad experience but the reality is that we did not install that originally. We just put condensers back that the realtor had put in the garage so they would not get stolen. johnny cool was never informed when the meter was set to come back and check the refrigerant charge. the drain came apart because the company that installed it did not glue it properly according to [member name removed] when i spoke to him on that Monday. They did not receive a call back because they left a message on a cell phone of person that was on vacation. I am not perfect nor are my employees but we are honest. I do understand how it looks from [member name removed] point of view but feel that a D is a little harsh do to the fact that another company did not install a drain line properly but everybody is entitled to their opinion im just glad to know my guys did not do anything dishonest."
Great company, definitely will reccommend!
Licensing
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