Aquascape Pools, Inc.

Same experience as others recently. Small pool and spa took over two years to complete (post-COVID) with zero explanation or honest communication. Office staff (father and daughter) are nice enough, but apparently there is no real management of this company. Spa has not worked since day one and they are not doing anything about it. Sad that a family on business has gone to pot.

I am currently having a HORRIBLE experience with this company. I do not recommend them at all. They are really nice at first when they want your money, but then it all goes right out the window. We signed a contract in September 2022. I gave them a down payment and they have been sitting on it ever since. When they actually respond to me, I get fed line after line that is not true. They claim they submitted the permit application in October 2022 but the county lost it. However, each time I followed up from October to December, I was told it was in progress and they would have it soon. On February 28, 2023, the permit actually got filed, but with expired plans. I have been stern and straight forward in my contact with them and now they are completely ignoring me, forcing me to file a complaint with the licensing board and other agencies. I tried to give them the benefit of the doubt based off of some reviews, but now I am regretting it. Do not put yourself in the situation that I am in right now by hiring them. You will regret it!

Easily accessible and always willing to do the right thing, I have no issue recommending their services

It took a approximately couple extra weeks to complete the project but I was pleased with the final results. The customer service was excellent.

The pool is beautiful and worth every penny we paid.the men that worked here were perfect in every way Rate 5? We would rate it at 500 We love our pool.

I was pleased by quick reponse. I liked the super that came a soke with us and worked out what we wanted when finished. The work has been excellant. Just remember the pool is custom made not a drop in. It takes much longer than anticipated to get Inspectors out and unexpected problems pop up like under the ground water etc. When the job is finally finished you will appreciate the quality and time involved to get exactly what you wanted. Joe and Gale Ambrosio