Called last week to make arrangements for a 10 yard trailer to be delivered on Saturday May 9 around noon. Was told they would be there on Saturday. At 1:00 Saturday afternoon they had not arrived and had not called. I called and received a message saying their business hours were Monday thru Friday and to leave a message. I left a message wondering when they were coming to deliver the trailer. No one called me back. If they are not doing business on Saturday then why did they schedule my delivery for Saturday? I called again on Monday morning, again was answered by voicemail. I left message saying no one delivered a trailer and no one called and would someone call me back as I was still wanting the trailer. No one has returned my phone call. I guess they do not want my business and they will not get it now. No excuse for not returning a potential clients phone call.
Description of Work: Appointment to deliver a 10 yard trailer, but did no provide service
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$250
Maria P.
04/2014
1.0
hauling services
+ -1 more
Hauling of misc trash from home. Met with Sergio on 4/18 late afternoon. Told they would pick up on 4/19 at around 1:00 pm. Advised they would call. In lieu of fact it was 1:45 and no one had called, I contacted Sergio. Texted me to say his guys had problems with earlier pick up and mine would have ti be moved to Monday! A Saturday sitting around waiting for nothing!
Description of Work: Hauming of debri from home
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
1.0
Response from Trash Be Gone Inc
We have apologized for the inconvenience this May have caused to [Member name removed]. It was an unfortunate situation which rarely happens where we had a broken down truck and didn't have another one to send out to her on that day. We even offered to do it for free after that. We do understand that her time is money and most of all I should of called her at 1:00 pm not 1:45 but I was so caught in to solving the actual problem that I didn't call her earlier to explain what was going on. I then had to text and not call her due to the place that I was,. I think our other reviews say a lot about who we are and we will continue to always try and better our service. Again we apologize to [Member name removed] .
Chris S.
01/2014
5.0
hauling services
+ -1 more
I give them an and quot;Aand quot; overall. they were a just a little bit later than expected, however it was only due to the fact that their first job had more going on than they expected, but Sergio called me as any professional would and should do to let me know that the first job which should have been finished was running longer than expected. Because of his call then I was able to stand down from the set time. When all said and done that guys show up still earlier enough with ample manpower and completed the job in a real timely fashion....They did an excellent job and when the time arises again will use them again.
Description of Work: The came to my at home business and quickly removed (2) very large commercial printers along with (2) smaller yet heavy printers and multiple items that have pile up over the years in the office. I am very appreciative and recommend them very highly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$100
Shelby S.
08/2013
5.0
hauling services
+ -1 more
Located through Angie's List, previously used 800 Got Junk. Beyond pleased with price and service. Sergio did site visit day before to assess number of workers and truck space necessary for job. Workers were timely, courteous, and exceeded expectations! Will utilize again with future waste removal needs. Did a lot of research on dumpster rentals and these guys got the job done in one visit for a better price than any dumpster rental or Got Junk.
Description of Work: Demo Removal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
diana C.
07/2013
5.0
hauling services
+ -1 more
This was my first service call since becoming an Angie's List member. Sergio was amazing. He answered my call, went to my house that day and provided me with an estimate. His price was very reasonable. Then his crew came by the house and handled the job. They even picked up the small twigs/branches. It was as if a pile of debris had never been in the front yard. Now that I have Sergio and Trash Be Gone as an option, I believe I will finally be able to get that clean organized garage I want.
Description of Work: Hauled away an old couch and yard debris.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Jenni P.
06/2013
5.0
hauling services
+ -1 more
I spoke to Sergio last week. He answered the phone at the time I called. We set an appt. for an estimate. Sergio showed up on time and provided me with an estimate. I found his rates very fair. He and his crew showed up this morning and were gone by 12 noon. They put all of the demo debris in their truck and hauled it away. They cleaned up the shed site and swept around the surrounding patio. It was a straightforward job and the services were spot on. My only wish is that I knew about his services when we were doing some work on our house. If you need some demo and debris removal, he does it all. We are capable of doing this work, but just dont have the time to do it. I am SO glad I found them.
Description of Work: TBG demolished and removed a utility shed and the concrete slab underneath.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Stephen O.
02/2013
5.0
hauling services
+ -1 more
Great!
Description of Work: Very happy with service. Trash Container unit was clean and presentable from the exterior so as not to be a detraction. I did not know what size unit I needed so he provided a 20 yard container on double axle wheels so as not to damage driveway and then credited me for what I actually used which was 10-12 yards
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Nicole I.
06/2011
5.0
hauling services, garbage collection, dumpster service
+ 1 more
Overall they did an outstanding job. They arrived on time and were very efficient and professional. Great service provided.
Description of Work: I renovated my bathroom and kitchen- Trash Be Gone Inc. came and picked up all the debris...they even swept the floors. A few days later I called them back to pick up a couch and wall unit that I needed to get rid of... On both occasions they arrived on time as scheduled and they were very professional and quick to do their job. Their prices were also very reasonable- the best price I found when comparing to other companies. I would highly recommend them.
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Service Categories
Hauling,
Dumpster Service,
Garbage Collection,
Doors,
Kitchen and Bath Remodeling,
Windows,
Furniture Refinishing and Repair,
Drywall,
Concrete Driveways,
Decks and Porches,
Concrete Pouring and Repair,
Ceramic Tile
FAQ
Trash Be Gone Inc is currently rated 4.8 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Trash Be Gone Inc accepts the following forms of payment: Check,Financing Available
Yes, Trash Be Gone Inc offers free project estimates.
No, Trash Be Gone Inc does not offer eco-friendly accreditations.
No, Trash Be Gone Inc does not offer a senior discount.
No, Trash Be Gone Inc does not offer emergency services.
No, Trash Be Gone Inc does not offer warranties.
Trash Be Gone Inc offers the following services: All types of residential and commercial junk and trash removal and disposal. Dumpster rentals.