SunAir Cooling & Green Solutions
About us
SunAir Cooling & Green Solutions - Residential & Commercial - Air Conditioning & Solar Hot Water, Geothermal Air Conditioning , Geothermal Pool Heat and Solar Electric for you home or business. We offer up to 100% financing for all products. You may be surprised of the FPL and Federal Government rebates for Air Conditioning, Solar Hot Water & Solar PV Electric installations. Just hit the Financing Link on our website. We are an approved FPL AC contractor, Member of the local Chamber of Commerce, US Green Building Council.
Business highlights
Services we offer
Air conditioning replacement, Geothermal AC Installation, Geothermal Pool Heating and Solar PV Electric for your home or business., Heat Recovery Hot Water Heating, air conditioning installation, air quality & coil cleaning. In addition, duct cleaning, duct installation, duct repair, maintenance, repair, we install Solar Hot Water
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 63% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 38% |
We now have mold growing out of our vents and the air in our house is contaminated due to not being properly insulated and having water leaks My ceiling is also about to crack and fall due to the water and condensation being produced by the vents. I had another company come out to my house and let me know that the cost to fix everything done wrong is $4,500 (new ducts need to be installed).
I am now considering legal action against this company, but was told since it was done a little over 4 years ago, I might not be able to.
"Rather than respond quickly to this customer's accusations, we took the time to carefully review our documentation of this installation. This AC unit was installed on July 6, 2010, at the home mentioned within this review. We want members of the Angie's List community to know that we stand behind our work and warrant our labor for 12 months after installation. Now, four years after the installation took place, the customer suddenly comes on a public forum to assert that we did not install the system correctly. Over the past four years, we did not receive a single call from this customer regarding faulty mechanical work we performed at his property. We find it absurd that, after four years with no complaints from him, that the customer now attributes his current problems to SunAir's negligence. Furthermore, we also take issue with his contentions regarding the permitting of this job. We did in fact pull a permit for our work, and closed it out according to all Miami-Dade applicable building regulations. Instead of going after SunAir for these problems, he may perhaps instead look to the general contractor that within the past year constructed a room addition on his property and thereby quite possibly exposed his ductwork to the outside elements. The customer may also want to look at other permits that other contractors pulled on his home. In fact, as of today, there are two other permits from others that remain open, but that have gone well past their expiration dates. SunAir takes pride in the excellent reviews that members of the Angie's List community have given us. We take very seriously this customer's unsubstantiated accusations, and consider them to be, in effect, slander. We will not hesitate to pursue a civil suit for defamation against him, if his comments are not removed promptly."
He was unable to get the compressor because the company was not open on Saturday.
The next morning I received a call from the technician expressing concern as to how did we fared through the hot night. He stated that he would come that afternoon (Sunday) to remove the damaged compressor so that early Monday morning he could get the replacement and install it. And he did, despite the rain.
Courteous, concerned, professional , reasonable, and reliable are some of the words to describe this company.
"[member name removed], Words can't express my appreciation for your kind words. People like you is the reason why I stay in business. The thank you is from the bottom of my heart. God Bless! :)"
Talked to Jim and ordered the replacement of my aprox. 25 year old unit.
Due to my travelling and administration requirements, we had to do some schedule changes.
Installation was done professionally and orderly, including some special requirements (connection of my internet connected thermostat, additional sensors, remote control)
Jim followed up through phone calls to make sure that everything is ok
"[member name removed], I was soo not expecting this. Thank you so much for the kind words. Your comments are truly what my company strives for when it comes to customer satisfaction. We look forward to installing your one (1) Solar Hot Water System that comes with both Federal and FPL rebates (54% reduced price) that will replace all four (4) existing hot water systems (that includes the guest house) that is located behind your estate. Again, I'm humbled by your comments and look forward to working with you again in the future. Sincerely, Jim Theckston, President & CEO"
Removed Old AirCondition system
Replaced with new system
Have had them out here twice since with problems.
1st the unit was freezing up and they said it was fine. ($120)
Came back a second time about six months later and said the unit was extremely low on coolant.
At a cost of over $600 they also installed a booster that they said "should have been installed at original installation"
We have the same issues again and after 3 phone calls and an email, we cannot get them to return our request to speak with them.
Licensing
State Contractor License Requirements
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