Fields Discount Roofing & Construction LLC is a State Certified roofing contractor that locally owned and operated. We have been servicing the Emerald Coast and neighboring Gulf Coast regions since 1995. Florida State Roofing License #: CCC1327226. Member of the BBB of Northwest Florida with an A+ rating. We operate with 11 full time employees and carry all Workmans Comp and General Liability Insurances and are fully Bonded. We offer FREE ESTIMATES and custom detailed reports, with digital pictures, so that you are fully aware of your buildings current roof condition. Master Elite Certified Installers for GAF, CertainTeed, Atlas, Hydro-Stop, ER Systems, GenFlex and Versico manufactured product lines. Insurance claims are welcomed.
Residential & Commercial Roofing...Water Proofing...Gutters...Custom Metal Fabrication and Chimney Caps
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Number of Stars | Image of Distribution | Number of Ratings |
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I originally called for a quote on May 24, 2016. I left message requesting estimate for Roof repair/replace on house and a separate garage. No one called back so on May 25, 2016 I "e" mailed them through Angie's List. Later that day I received response back stating that they had tried twice via phone to respond. This seems to the normal response when they fail to return calls as there was no evidence of any calls from them. A man named Larry called later that day informing me that he would come by either the following Friday or Tuesday to give a estimate for the job. Tuesday came and went and no one called or showed up. on Wednesday June 1, 2016 I received call from Ken Robinson apologizing for Larry's no show/no call. I made appointment for Thursday June 2, for quote. Ken showed up at the scheduled time.
I receive job estimate from Ken. I was very pleased with Ken. He spent over an hour with me answering questions and explaining what I needed for a new roof. Offered what I thought was a fair estimate. So far so good.
I called Ken the next day, Friday June 3, 2016 with a couple additional questions and to approve the job. during the conversation I informed Ken that I was going to buy a tarp to cover roof to stop additional leak damages because it would be about 4 weeks before they could do the re-roof .Ken then offered to have a couple workers "dry in" my roof to help me out and that he would make arrangements and call later that day to let me know when they would be out. I then informed Ken he definitely had a deal since he was really helping me out. At this point I was really impressed with Fields Roofing.
He never called back. It rained over 4 inches over the weekend. Very wet sagging roof. Thanks Ken.
I called Fields Roofing on Saturday and talked to a "Answering Service" and was told they would text Ken with the information regarding the leak and that I wished for a call back. You guess it, never herd back.
I called Ken Tuesday June 7th . He did not seem to remember anything about his "kind" offer he made during our discussion we had Friday. I reminded him and he then apologized saying "didn't someone come by and take care of it" Oh no!!? I sorry and I take full responsibility for it. I still haven't had enough though. He told me he would again arrange for workers to come by and "dry in" my roof. He said he would call that afternoon to let me know when thy would be by to do the "dry in." I have never herd from Ken Robinson or Fields Roofing. I GIVE UP!
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