Broken Pipe Irrigation

On time, reasonable rates, informative

Honest, hardworking, kind, and informative, I chose Roy for the installation of a new sprinkler system. He stuck with the quoted price even though our main was buried so deep, that it initially could not be found. I would have given 5 stars for quality of work, but my yard is a mess, However, the sod was laid back down haphazardly, bare patches, and a lot of small and medium chunks of clay and rock were left behind that came out of the ground and should have been raked up. There should be a line after an irrigation system is installed, but not large areas that make your yard look like a war zone. They were all really nice guys, and I think it is great that Roy gave an inexperienced team the opportunity to work for him. I just expected rocks to stay buried and the sod to look more uniform when laid back down. I would change my review if things were made right, but I do not know how that is possible now. I would also recommend Broken Pipe Irrigation to others, but as of now, no one who sees the yard would want my recommendation. To be fair, when the project was first started, there were delays based on weather. Some of the sod was upside for quite a few days, in which time the weather was dry and we didnâ t have rainâ it grayed up a lot. But, that is also the time it took several days of extra digging to find the main. Our house is on a slope and even though they found a place installed by plumbers to tap into, the main part of the main water pipe must be down 4-5 feet or more. Roy spent a lot of time explaining the problem with our main being buried so low and I appreciate him pointing out why that is not a good thing. Neither the builder or plumbers who installed the main could find it, either, and the plans were lost by the plumbers. Aside from that, the customer service was outstanding and the cost affordable. The sprinkler system works great!

Between weather issues and illnesses and my schedule this company rearranged and made sure that I got my irrigation repaired and fixed and ready for the season very impressed with the number of trips they made and the recommendations they spent time with me and made sure I understood what they were doing

I called them for an estimate and upon arrival she quickly assessed the problem, had everything in her truck to do the repair on the spot - which I appreciate it so much.

Roy did an excellent job in a most timely manner. He completed the job exactly as agreed. I would highly recommend him.

He did an excellent job! He is very friendly, prompt, came thru and delivered on what he said he would do! He was the 13th person I called and he was the first one who was available and he is first person I call now.

He was very professional, he went above and beyond what I asked him to do, and gave great advice on how to maintain the system! He really did great job!