Mike Boucher Roofing

Mike gave me a quote for a new chimney cap that was very reasonable. Mike showed up on time and did the installation himself. It did not take him long to finish and the new cap looked great. I would definitely call Mike if I need any future roof work done.

Excellent experience from start until finished . My original estimate appointment was on time and well estimated . My quote was in the middle of six quotes that I received. The estimated start date was exactly as promised . The completion date was virtually as promised also, although , there were several unforeseen problems that had to be dealt with . All of the custom work that I requested , and all of the special circumstances that had to be dealt with , were handled and /or overseen by Mike Boucher himself . The extra cost for materials was fairly negotiated to my satisfaction. My roof replacement needed special attention in some areas and we discussed these during the original estimate. Before the start of the job , Mike Boucher came out himself to discuss my concerns. I received recommendations on improvements to my roof vents and stacks that have improved my home's roof. I have a fairly large roof with different pitches , etc. Everything was handled exactly as promised . From the original call for an estimate , to dealing with his office , was handled in a professional and courteous manner . I have confidence that any currently unknown problems that may occur because of my special needs will be addressed , just as promised . I highly recommend Mike Boucher Roofing !

They did the job in two days, caulked, painted and kept a clean site. The price was fair. I recommend Mike Boucher Roofing.

Mike provided a prompt estimate with photos of work to be performed. He arrived on time, completed the work flawlessly and provided photos after completion of work. Other big-name roofers try to con you into a "will get the whole roof replaced" scam. Mike was honest from start to finish.

Mike Boucher arrived on time on day schedule for estimate. Her was very professional and showed pictures of what needed to be repaired. Materials needed to be manufactured and Mike completed the job in a very timely manner. I would recommend Mike Boucher to anyone looking for a professional roof or roof repair.

Mike gave a very reasonable quote, used quality materials, kept a clean job site, custom ordered a replacement chimmney cap and still held to his original quote even though he had to come back a second day. He was able to match our 12 year old shingles nearly perfectly!

Roof repair was done, looks great. I highly recommend Mike Boucher Roofing.

Excellent service, on time and fair pricing. Thank you Mike

Excellent Installed in less than an hour.

I thought it would take at least a week with how bad of condition our roof was. Done in a day and a half and looks great. Best price, great people. I highly recommend.

Mike promptly came out to assess the problem and gave us an estimate of the repairs needed. Upon hiring him to do the repairs, he scheduled us in fairly quickly and came when promised. The repairs were done as described (replaced the flashing to match the stucco, replaced roof shingles to match existing roof), he took pictures of the damage and the repaired area for our review, examined the entire roof for nail pops and any other weaknesses, cleaned up the mess, and had all finished within the day. We haven't had any problems since the repair. Mike was very professional and pleasant, and we would hire him again.

unknown

I was lucky to find Mike.  However, because of this experience I wish to post a negative review about Angie's list in general because I did not find Mike through Angie's list.  After weeks of horrible experiences with Angie's list I gave up and called a local property manager that I know from previous experience and asked him if he had anyone who he uses for his roofs, and he gave me Mike's number.  First  in this review I wish to show you all the bad experiences I had with Angie's list companies, then I'll tell you how great Mike Boucher was.   This was a very complicated roofing project because in addition to a standard roof replace, I had a carport that was enclosed to be a part of the house, and the carport had a flat roof that I wanted to be fixed to resolve the lack of insulation that was making the room so hot, so I discovered that roofing was available that also had insulation qualities.  In addition, I had other things I wanted to fix as part of this project, like ductwork and insulation, so I needed a roofer who would work with me as I fixed these other items during the roofing project.  When I discussed these things with roofers that showed up for quotes, this is where I was able to see problems - in how they responded to my questions.  On Angies List, the first thing I did was list the roofers by the number of reviews.  I then took the top 5 that were A rated and called them.  I mostly left messages with receiptionists but sometimes clicked a link on websites to request a quote online.   About half of them never even called me back.   Those that did respond were either flaky, rude, or they got so much business that you never saw the owner.  When they did show up for quotes they were really nice but there were still problems.  Here are specific names.  Jack C Wilson roofing sent a lady that talked the talk, but I was suspecting that she was the wife of the owner who learned how to give quotes.  She was on the roof for all of 5 minutes.  She was nice but did not seem to understand when I started asking about specific details she just brushed them off and said we would deal with in when the roof work began (wrong answer).  She came back with a quote quickly but it did not indicate any of these specific items that I knew would increase the cost.  K&D Roofing president came to give their quote.  In the end I selected K&D to do the project, however, I called the president about 5 times over a 3 week period before I got a call back, and then it was apologies for getting back to me so late.  Really, 3 weeks?  In addition to calling him directly I called their office a few times and the secretary got to know me because I kept telling her I was trying to reach him.  He was really nice when we talked, and his quote was good and detailed, however, taking too long to call me back was an early sign that I would have problems with them if there were issues during or after the project, so I marked them off my list (if I did not fid Mike I would have used them).  First Coast Roofing was another one I almost considered.  The project manager was nice and wrote up a detailed quote with 2 options so I could consider a plan A and plan B.  I really liked this, however they were in 2nd place to K&D because his price was much higher for the same project (I compared details I the quotes).  If I didn't find anyone else I would have used them.  Next, AJ Wells came to quote.  They were real flashy with color brochures, a big fancy truck, and a TV looking professional type guy.  However I suspected that they were such a large company that they invested heavily in marketing to give all this flash and pizzaz at the time of the quote, and their numbers showed who pays for all this.  Their quote was about $2000 higher than everyone else.  If I was replacing a roof in Ponte Vedra I probably would want them, but all this pizzaz in Orange Park?  I think not.  Some roofers that were really bad was Stern Roofing.  The owner himself was doing the house next door, so I thought he would be good to do my roof also.  I went next door and personally spoke with him.  He was fairly nice and said to schedule an appointment with his office. I did that.  A couple days later he was next door again so I went over to ask him a few questions about the upcoming appointment.  He was very rude and said he would talk to me during the appointment.  Well, the day came and went and he never even showed up.  How brave of him, considering the fact that I see him next door almost every day.  He ignored me after that and we never spoke again.  Another bad experience was River City Roofing.  This place was a joke.  First they sent a young guy who had no experience with roofing.  He was there to check out my roof to see if we could do an insurance claim.  I told him I was not looking for that since the whole roof was being torn off but he said they always show up to look at this first to help us out with cost if possible.  ok, fine.  So I started to ask him about the details of my project and he said he did not know about any of that because he was just there for the insurance inspection.   That was a waste of my time.  I called the owner and he said that he would discuss the details with me over the phone. He said he had enough experience that he could do this using the pictures taken by that guy.  I told him I needed to do this in person so I can point to things as we talk about them.  They said they would still do it over the phone.  The owner then called me several times trying to get my business, promising to beat everyone else's quote.  I had a bad taste from the start with this insurance thing, but I considered them for a while until I got tired of all the promises and no one came out to the house to look at the roof in person (other than that inexperienced guy),

Now for Mike Boucher.  When I got his number I called.  He answered.  He set up a time to come out and was spot on time. He was nice, answered every single detailed question I had, and gave me a quote listing every single detail.  He then said that in addition to his crew he actually does the work himself (not a company who sends a crew and you never see the owner).  The job was delayed a bit, however he was in touch with me about the schedule and I allowed flexibility since it was not an emergency job.  He always answered his phone, or called back within a couple hours if I left a message.  He showed up with crew to do the work.  He was there 95% of the time, only leaving for small periods of time.  He worked with me throughout the project making changes as I needed (to coordinate with the ductwork and insulation issues).  If there were any surprises he did not charge me extra (although I would have been willing to pay for most of the additions).  The crew was very nice.  He always made sure my questions were answered.  I decided to renovate the carport room at the same time and he worked with me on that to be sure I could get things done before he installed the new roof.  There was only a small increase in cost because of all the rotted wood that was not expected.  He cleaned up daily and took the dump truck with him every night (nothing left over night).  I have been hiring people for over 10 years and have this house and an apartment building in Riverside and I have to say this was one of the best people I have come across.  I wish he did more than just roofing.