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The Master's Lawn & Pest
Outdoor Lighting - Plan and Install, Outdoor Lighting Repair, Exterior Surfaces - Powerwashing,
About us
For over two decades, The Master's Lawn and Pest has been the premier choice for reliable services in North Florida. From beautiful landscapes to pest-free homes, we provide a complete range of services to elevate your outdoor living experience. Our expert team specializes in lawn care, landscape installation, weekly maintenance, irrigation, and outdoor lighting. We also offer precise pest control programs, including home pest control, termite treatments, and mosquito control. Founded in 2004 to fill a void in the market, we've been dedicated to offering a one-stop solution for all your lawn and pest needs.
Business highlights
21 years of experience
Services we offer
Irrigation, Landscape Design & Installation, Landscape Maintenance, Outdoor lighting, Sprinkler Repair, The Master's proudly provides Lawn Pest Control and Fertilization Programs, and Home Pest Control.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.863 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 0% | ||
| 3% | ||
| 3% | ||
| 2% |
Showing 1-25 of 63 reviews
Andrea L.
Jun 2025
We signed up for Masters a year ago and requested lawn cutting service only. We were told we could only sign up for and subsequently pay for full lawn service including weeding and “full lawn care”. Our front yard is full of weeds and our neighbors have said something in concern the weeds will spread to their yard. My husband emailed Masters, they came out promptly looked, said they would change the treatment and follow up to make sure the lawn improved. No one ever came back or followed up. Masters came today to provide the weekly service and our lawn looks bad. My husband is in the backyard pulling weeds and I’m about to retrim the grass myself because there are parts in the front and back left uncut. We’ve reached out multiple times and nothing has changed. I would very much not recommend.
Response from The Master's Lawn & Pest
"[Member Name Removed], I’m truly sorry to read this and hear about your experience. That’s not the level of service we aim to provide, and I take your feedback seriously. I’ve already reached out personally via email to take ownership of the breakdown in communication and service--and to ensure our team follows through on correcting these issues with your lawn. While we didn’t find a record of your earlier request logged into our system, that’s on us and is what caused the lack of thorough follow-up on the issue. I will be connecting with our team on Monday morning to discuss the importance of logging communication and follow-ups into our system to prevent something like this from happening again. Our mission is to help our clients love their lawn--and clearly, we’ve missed the mark with you and your lawn. Thank you for bringing this to our attention. We’ll be working hard to make it right. Sincerely, Rusty Thompson Owner, The Master’s Lawn & Pest"
Alexander G.
Jan 2025
Avoid The Master's Lawn & Pest – I strongly advise against hiring The Master's Lawn & Pest. My experience with this company has been incredibly frustrating and disappointing. After spending over $20,000 on a project that began more than three months ago, I’m left managing an incomplete and poorly executed job, with little to no accountability from their team. Lack of Project Management: There is virtually no project management beyond automated messages and payment reminders. No one seems to take ownership of the project, and communication is nearly nonexistent. Poor Quality and Attention to Detail: My irrigation system is still not functioning properly despite their team visiting five times. Timers were not set after installing the plants, sprinklers were placed incorrectly and had to be fixed multiple times, their team tried to fast-track their work and started hooking up Zones that didn’t belong together, lines were laid incorrectly or left uncovered, and plants died due to neglect. Any concerns I raise are only partially addressed, if at all, and then forgotten. Property Damage: Their machinery leaked oil on my newly installed pavers, leaving visible damage that has yet to be fixed. They dredged my existing lawn to install new lines but only repaired the damage superficially after repeated requests that it was not acceptable. Nonexistent Communication: My project manager disappeared without notice, leaving me to deal with a supposed supervisor, Chuck, who does not return calls. I’m left with an incomplete front yard, constant payment reminders for what they consider a “completed project,” and no sign of resolution or accountability. I cannot emphasize enough: Stay away from The Master’s Lawn & Pest. They lack professionalism, quality control, and basic customer care. Save yourself the headache and find a company that values its clients and their property. All photos added to this review are AFTER they said the project was completed.
Response from The Master's Lawn & Pest
"Thank you for taking the time to share your detailed feedback. I’m truly sorry for the frustration and disappointment you experienced — your concerns are valid, and we did not meet the standard of service we aim to provide. In reviewing your project, the two areas where we fell short were clear: communication and the handling of equipment issues. Our equipment did leak oil on three of your newly installed pavers. Although we attempted to pressure wash the stains without success, we ultimately replaced the handful of stained pavers with new ones to restore the walkway properly. Regarding the irrigation issues, the main cause was a problem outside of our immediate control: the water meter installed by GRU was providing very low water volume, which prevented the sprinklers from functioning correctly. Unfortunately, GRU would not discuss the matter with us directly without access to your account information — a delay that should have been better communicated to you. After seeing your review, I personally met with you to address this and was able to work with you and GRU to schedule a water pressure test. The test confirmed low flow (8 gallons per minute when 10+ is needed), explaining the sprinkler and plant issues. Once the water pressure was corrected, we replaced the affected plants under warranty and ensured full irrigation coverage. I sincerely apologize that this process was not better communicated along the way. While the project has now been corrected, I recognize that the path we took to get there was frustrating and could have been handled with greater care and responsiveness. We are using your feedback to make improvements internally, and we truly appreciate you giving us the opportunity to make things right."
Taft J.
Oct 2023
Chavaris has been handling my lawn in the Oakmont neighborhood. He is great and so is his service. Couldn’t be happier.
Faith B.
Mar 2023
I was so impressed with Marlin and Gary when, this morning, they removed two 24-year-old, 20-inch diameter Crape Myrtle trees close to my electrical transformer. The wood was extremely hard so it took a long time and a lot of strength and power to take them down, even with chainsaws, but they kept at it until the trees were gone. They kept a very neat job site, cleanup was perfect, and they were very professional and cheerful even though it was such unbelievably hard work. After they left, I looked up Crape Myrtle hardness and it turns out Crape Myrtle is even harder than Mahogany. I have always been very satisfied with The Master's Lawn Care services, but Gary and Marlin deserve special recognition because they would not give up even though the work looked to be impossible to do -- they just powered through with their saws until the work was done. A big thank you to Marlin and Gary, two outstanding members of The Master's Lawn Care team!
Karla S.
Mar 2023
The service is timely, and Herbert is knowledgeable and efficient . They use products that meet the requirements of Alachua Co. I recommend them.
Karla S.
Nov 2022
I want to say thank you and give Herbert at Masters Lawn Care a positive review. He communicates in advance that he will be coming to do service. He answers all my questions about the products used on my turf. I believe he does a favorable job with my lawn.
Kenneth B.
Aug 2022
Very well. Our last weekly yard servcie company (not Master's) tended to ignore some things, so we had Master's team 13 come out and tend to those items. They were nice and professional and now we will have Master's as our weekly service company.
Stephen W.
May 2022
Kyle Silas was my lawn expert and completed the work at a highly and professional level. He provided a solution to a problem I was having in my backyard. I took his advice and it alleviated the problem. Job well done.
Stephen W.
May 2022
Zach Ford arrived to complete the requested job. We explained the problems we were having. He took complete control and fixed and corrected all the problems in a highly satisfactory manner. Zach was very professional, knowledgeable and competent. Thank you Zach.
Stephen W.
Apr 2022
I want to send my sincere appreciation to Herbert and Kyle for their outstanding work on aerating my lawn today. They arrived on time and cleaned up after. They were both professional and completed the job to my satisfaction. A job well done. Also, Kyle came and provided my monthly service appointment approximately 2 weeks ago. He provided a solution with an area I had in the backyard. I took his advice and it alleviated the problem. Both Herbert and Kyle are outstanding members of your staff. Thank you, Steve Worob
Rich Q.
Apr 2022
Employees Louis, Ezekiel,and Corey took the time to introduce themselves and explain what the service included. They asked my wife if she had any special requests or questions regarding lawn or shrubs. Very friendly and courteous team. They did an awesome job.
Nancy C.
Mar 2022
Excellent! The company representative arrived and provided a detailed quote which aligned with the competition rates. He was personable and provided guidance on my options. The date of installation was set and the two workers, Eric and Dylan, were on time, professional and efficient. They asked questions if they needed my input and completed the job within the agreed upon time frame (two days). I highly recommend this company and especially Eric and Dylan for this service=) Nancy
Susan G.
Oct 2021
I would like to take this opportunity to thank Master's Lawn Care for D'Shaun and Brandon. They did excellent work on landscaping my property. It turned out better than expected. They provided ideas that made my plans even better. They were both polite, professional and easy to talk to. Despite all the dirty work they do, they left the area spotless. I am happy to recommend them to my friends and neighbors, and if we ever need more work done, we know exactly who to call.
Dug J.
Sep 2020
Great job of replacing my old cracked concrete driveway with a beautiful new driveway made of pavers. Josh, Todd, and Devin (among others) did a beautiful job and were a pleasure to deal with throughout.
Response from The Master's Lawn & Pest
"Thank you for entrusting us to do this project for you! It was an honor to complete it for you!"
Ken B.
Aug 2020
Project went off without a hitch. Herbert, Cody and their crew were on-time, professional and easy to work with. The end result drew compliments from our neighbors.
Response from The Master's Lawn & Pest
"Thank you for entrusting us to do this project for you! We look forward to your Oakmont yard setting the example for your neighbors for curb appeal and beauty!"
Scott M.
Aug 2019
on their firs visit to look over my lawn ans determine my needs in order to make a bid, Masters assure me hey were not just another "mow and blow" company. I had very specific needs and requirements. due to health issues my wife and I are limited as to what we can accomplish on the lawn and we needed someone who care as much as we did about the health and appearance of our landscaping.Masters assured me they were up for he job and they have been and more. Their irrigation tech cleared up what had been a nagging problem for several years in one visit. on he first lawn treatment visit the tech noted some concern with some parts of my lawn and took soil samples to analyze. He later contacted me wit the results and went over suggested treatments. My lawn has never looked better. All this is in addition to the stellar lawn maintenance visits weekly during the heavy growing season. i have a personal contact should i have any concerns or requests that i have emailed twice . Both times the request was taken care of the very next visit. I am 3-4 months into my service contract and i couldn't be happier
James G.
Jun 2019
The Master’s Lawn Care is the best lawn care and landscaping company that we have used. They are the lawn professionals and do excellent landscaping. During the hurricane in September of 2017, our backyard was completely destroyed. The professionals at The Master’s Lawn Care helped us to restore our damaged property and have maintained our lawns since then. Prior to this, we had another well-known company providing our lawn service for over 25 years. Because The Master’s Lawn Care is a company devoted to just lawns and landscaping, they are experts in this field. As a result, our lawn has never been as thick, green, and healthy as it is now. Our lawn is almost “perfect.” We have never experienced that before. Also, the landscaping they did following the 2017 hurricane has thrived and continues to be beautiful. Based on many years of experience as a homeowner with lawns, we highly recommend The Master’s Lawn Care.
Phyllis L.
May 2019
I contacted The Master’s Lawn Care for a quote to sand our paver patio/deck and front walkway. I knew there were problems with the original construction of the deck (uneven pavers, gaps between pavers and sitting wall and deck, etc.). Rusty, the owner, explained that using polymeric sand would provide structural integrity to the deck and I would not need to resend each year. While their quote was on the high side, the company’s reviews were very good, so I went ahead and contracted for the work. The results of the initial sanding did not meet my expectations. However, I realize that was in many ways attributable to the the issues noted above. However, Rusty had one of his men, Adam, come back twice to finish the job to my satisfaction. Adam worked diligently to give me a deck that looks like new. I am very pleased with the results.
Candace Q.
Aug 2018
New organic program great! Chase is professional and knowledgeable. Great company if you want a beautiful yard using organics as much as possible. Signed a contract for continuous service.
Yvette M.
Jul 2018
They were also very polite and respectful.
Yvette M.
Jul 2018
excellent!
JoAnne M.
Jun 2018
After having the exterior of our house newly repaired and freshly painted, we decided that the existing landscaping, (which we had always done ourselves), needed a professional upgrade to further enhance the “curb appeal” of our property. We needed some beds extended, edges redefined, small stumps removed, hedges trimmed, and new mulch installed. We also had a few gaps in the original plantings which required a few new shrubs of the same variety/size to be added. We called 3 highly-recommended landscape companies for estimates. The Masters Lawn Care was the only one that responded. Bren, the highly-efficient office manager, returned our call promptly and had Steve come out the next day. He was on time, friendly and professional, answered all our questions and made recommendations. Within a short time, we had a fair, detailed online proposal. On landscape day, Walker and Travis did an excellent job, and were willing to do everything we asked them. The newly-mulched beds looked so good that we decided to get an additional proposal for more work in the back yard. The 2 gentlemen who did that work were equally hard-working, polite, and detail-oriented. They made sure everything was cleaned up before leaving. The new plants we required were not available locally, so Masters ordered them elsewhere ensuring that the size and variety would be just right. If you are looking for a company that does top quality work and communicates very well with their clients, then The Masters Lawn Care is for you. We highly recommend them and will use them again for all our landscaping projects in the future.
Scott M.
Jun 2018
I hired The Master's Lawn Care because i needed more than a mow and blow every two weeks. They have consistently exceeded my expectations and i couldn't be happier with the state of my lawn. I have had 3 different crews out multiple times ( lawn care, landscape Maintenance and irrigation) and each one of them has gone the extra mile to make sure the job was done right, they communicate with you regularly and are easy to get a hold of if you have concerns
Carolyn M.
Apr 2018
Great experience! The Master's Lawn Care Company is just what my husband and I were looking for to manage our lawn completely without having to have three or four companies to coordinate with each other. They do it all and with actually taking time to listen to what you want and what your concerns are in every aspect of care for the lawn, shrubs and trees. Steve Strickland the Lawn Maintenance Department Manager listens but also can suggest or tell us what looks best without being pushy. I like proactive and not to have to micromanage. Bren Strickland, the Office Manager and Service Coordinator, is always ready and willing to answer any questions and her communication skills with the whole team are remarkable! Chase McNeal, the Lawn Care and Maintenance Account Manager takes extra time out to call and let us know what the status of the lawn is and explain what he is doing to keep our plants, trees and lawn healthy. Herbert and Tony are always there to take care of any concerns, are very hard workers, and will go over and above to get the job done the way we want. Our weekly team, James, Carlos and Tevin will keep everything looking manicured and let us know if they see anything that we need to know about during their regular visits. Everyone seems so genuine, honest and concerned to please the customer. I think the most important thing and one of The Master's Lawn Care's best assets, is their excellent communication between their office, crew and customers. I would highly recommend The Master's Lawn Care for all your lawn needs.
Mandy R.
Apr 2018
Everything--from the initial meeting with Rusty to the finished project--exceeded my expectations. Rusty sketched out a design to add Florida-friendly plants, add a walkway, and replace our outdated irrigation system with a more efficient one. He helped us work within our budget while making the greatest impact on our front yard's appearance. He even guided us through the Alachua County's Turf SWAP program, which resulted in a rebate! The guys who brought the design to life--Mike (irrigation), Adam, and Robert--were incredibly professional and responsive. I decided, midway through their work, that I wanted an adjustment made to the pathway. Adam and Robert didn't hesitate to make the change, and it was clear that my complete satisfaction was of utmost importance. They were easy to talk to, and very responsive. Mike went beyond the scope of the original project to "perfect" out new irrigation system. It was obvious that he cared about getting it done right. He explained what he was doing along the way, and why he felt like certain adjustments were needed. (I should note that they stayed true to the original proposal pricing.) I really appreciated Mike's extra effort and attention to detail. We've received many compliments on our new landscaping. I highly recommend The Master's Lawn Care team. I will definitely hire them again when we're ready to tackle our back yard!
Licensing
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FAQ
The Master's Lawn & Pest is currently rated 4.8 overall out of 5.
The Master's Lawn & Pest accepts the following forms of payment: CreditCard
Yes, The Master's Lawn & Pest offers free project estimates.
No, The Master's Lawn & Pest does not offer eco-friendly accreditations.
No, The Master's Lawn & Pest does not offer a senior discount.
No, The Master's Lawn & Pest does not offer emergency services.
No, The Master's Lawn & Pest does not offer warranties.