THE BEST RESTORATION LLC.

They were good, price is reasonable.

Dan was very helpful and provided many pictures of the mold problem from our tenant's apartment. He took care of the problem and again emailed us pictures without our having to ask. There was mold on the walls which had to be treated and repainted. The Best Restoration provided peace of mind and a quick restoration of the apartment. They also provided advice on how to avoid the situation in the future with the use of the air conditioner. Thank you very much!

The service is very good. I used them for carpet, tile and duct cleaning. They were on time and professional.

Carlos Ramos went beyond the norm and brought in the big guns. The job was done the best I have ever had done. He took his time to make sure I was happy. Great asset, great company.

The air duct cleaning went very well, they were very clean and neat. There was nothing left for me to clean up. Just the way I like it.

unknown

Excellent.  Prompt.  Friendly.  Fast.  Very pleased.  Carpet looks fantastic!

It went very well

I honestly don't ;know.  I can feel no real difference.  I have four cats and allergies, so I thought the air ducts probably needed cleaning after having lived in this house for over twenty years. I'm not even totally sure that the service was necessary.  I have no way of saying how good of job they actually did.

They began task but could not finish as they needed a different type brush to clean the return air duct. They tried some kind of vacuum system on it but that didn`t work so they said that they would order the brush they needed to finish and let me know when it would arrive and they could finish. I called them 2 days later and asked them when they could expect the brush and they could finish. The girl I spoke to had no idea, but that she would find out and call me back. The next day, I called again. I was told by someone who identified themselves as the company manager that they had no idea that there was an issue with my job and that they would look into it and call me back. 

 Two weeks after it was scheduled, they finally got it done. But it was totally unprofessional. My grills were removed for the intial cleaning and stayed removed until they finished ,they vacuumed but I had to do a follow up. They said that they would give me an antibiotic treatment for the delays but never did.

 I have been in the construction business all my life and really wanted to give a small business a break but in this review I have not even listed all of the negative  things that were said and done, only the core information. This company is run more like a gypsy company than a professional construction company.  I would not recommend this company.

They are local. They did a beautiful job, it looks brand new, and it is 35 years old. It was 2 jobs. The carpet cleaning took less than an hour, and the floor was in worse shape than they thought. They took 5 hours, and they had told me it would take 2. They apologized, but they did not charge more than what they said they would. The cost for the carpet was $125 and the cost for the vinyl was $250 and it was worth every penny.

Very punctual.  The house is a filthy short sale and we needed help cutting through the grime we felt so much better after their visit.

unknown

The company was on site for about 2 hours, in the rain, and completed their task flawlessly. Vent works great, we are very pleased.

Last week I call Best Restoration for soiled carpet stains.  They were out the very next day and did an excellent job.  I have used them in 2013 for a rental property bio hazard clean up and they were extremely easy to work on various ways to fix our problem and their work was again excellent.  I would recommend them to anyone because they will work with you so well on your options.

Jack and Carol Eckdahl 

Before purchasing this property I had called Jorge who owns Best
Restoration and consulted with him about  pet odor, which was a concern.
He offered to visit the home before we even owned it for an evaluation,
which was gracious. We went ahead and closed on the home and then asked
Best Restoration to come out to clean the air ducts to try to eliminate
the odor. They did the air ducts and an ozone treatment for under $300.
We were impressed. Other AC companies that we called charged $500 for
air duct cleaning. Ouch!
Best Restoration was quick to schedule
our services and since this is an investment property, we were in a
tight time line to get the house ready for rent. The guys were super
professional, showing up on time and calling en route to let me know
when they would arrive.
After the initial air duct cleaning and
ozone treatment, there was still a slight odor. Jorge arrived the next
day to review what else might be done. He suggested a few things to us
like cleaning the AC handler and then left us with a black light machine
at no charge. That did the trick! The air quality in the home is
amazing now and there is absolutely no odor, which we thought would be
impossible.
Can't say enough about Best Restoration's customer
service, willingness to help and professionalism. We have since had them
to our own home to clean the air ducts and will continue to use them on
our other investment properties. Impressed!

I am very pleased by the results of the project.
DO get them to discuss options with you.
Do continue to stress your objectives (ours was more than finding a company that cleans air ducts)
Do treat them with respect (of course). They seem a respectable company focused on providing exceptional customer service.
Do check your options of alternative treatments and price with alternative companies.
If you decide on Best Restoration, I think you will be pleased