Management Specialists Services

Their website states "we are happy to report that we are able to work out payment plans with most owners in order to prevent costly legal filings and additional accrual of fees." However, that's just what they did to me. Sent me one notice, then referred my account to attorney which doubled the fees I owed. Took a week, multiple calls and emails, to finally get the owner to call me back and she basically said 'Sorry', but did nothing else. I also find it comical in reading the Google reviews that MSS gave their own 5 star review. I look forward to my HOA switching companies.

This company does a poor job in responding to inquires and requests. Specifically, it took approximately 6 months for them to respond to a home improvement submission. I emailed the assistant director with questions and finally received a message from his administrative assistant 2 months later. I asked specific questions to the assistant and could not get a straight answer. During one communication, the assistant implied that I was accusing them and others for the cause of a mishap in the neighborhood. This company does not enforce the rules of the association. Residents who follow protocols get resistance the entire way with a company who makes up the rules as they go along.