House Doctors: Stephen Scott Quality Service Inc logoApproved Pro
Approved Pro

House Doctors: Stephen Scott Quality Service Inc

General Remodeling, Exterior Painting, Kitchen and Bath Remodeling,

About us

Quality Service Stephen Scott in Gainesville, FL offers a wide array of kitchen and bathroom remodeling and home improvement work. Serving in Gainesville for over 40 years, we guarantee quality service at affordable rates. We know you deserve the best, and that's why we always aim to deliver top-notch service in every job that we perform. We are affiliated with the Gainesville Area Chamber of Commerce and the Better Business Bureau. We are licensed and insured.

Business highlights

LGBTQ+ Friendly
45 years of experience

Services we offer

Total Home Care. soffits, fascia, screen rooms, aluminum gutters, pressure cleaning, insulation, concrete, plaster, windows, sheet rock, wallpaper, drop panel ceilings, Popcorn ceiling removal, Kitchens, cabinets, countertops, Tile, entertainment centers, fireplaces, showers, bathroom vanities, closet systems, furniture refinishing, brick, fences, stucco, custom painting, doors and trim work, crown moldings, custom carpentry, Carpet and vinyl work. all flooring.

Services we don't offer

House Doctors: Stephen Scott Quality Service Inc does not hold a Florida General Contractor License and cannot perform structural work. Ask for details.

Amenities

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • American Express
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.333 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
9%
3
3%
2
3%
1
12%

Filter reviews by service

Showing 1-25 of 33 reviews
George H.
Oct 2021
5.0
Handyman Services, Unfinished Carpentry
Yes, I recommend this pro
$28,000
Very well except an issue with instructions and product quality that was not the fault of the assemblers.
Response from

"Thank you Mr. [Member Name Removed]. We appreciate you taking the time to leave us a review! We hope to help you again in the future."


John C.
Jun 2021
5.0
Unfinished Carpentry
Yes, I recommend this pro
Installation was made with fine wood and fine craftmanship.
Response from

"Thank you for taking the time to leave a review. I know it took some effort and we appreciate it! So glad to know that you are happy with our work! Let us know if we can help you in the future."


Brenda D.
May 2021
5.0
Exterior Painting, Siding Service
Yes, I recommend this pro
$250,000
So impressed with the quality of their service. Stephen, Elizabeth, Henry and the crew are so nice to work with. I highly recommend Stephen Scott/House Doctors.
Response from

"Thank you for taking the time to leave a review! We are pleased that we have lived up to our name and that you are happy! That's what we do!!!!"


Niccie M.
Mar 2021
5.0
General Remodeling, Kitchen and Bath Remodeling + 1 more
Yes, I recommend this pro
$1,500,000
GREAT -- they are the best!
Response from

"Thank you for taking the time to give us a review. We value your feedback and appreciate your continued confidence in our work. We strive to maintain a high standard for all of our clients! Stephen Scott and Quality Service"


Ron H.
Feb 2021
5.0
Kitchen and Bath Remodeling, Unfinished Carpentry
Yes, I recommend this pro
$400,000
Excellent. Everyone I dealt with was friendly & professional.
Response from

"We are grateful for your review and are pleased to know you are happy with your new granite countertop! Thank you!"


Susan M.
Jan 2021
5.0
Handyman Services, Electrical + 1 more
Yes, I recommend this pro
$46,000
Great work. Very happy with how well cords are now hidden behind my TV due to the extra outlet. Sheet rock repair blends in very well.
Response from

"Thank you so much for taking the time to give us a review. We are happy to know that you are pleased. We look forward to working with you again in the future."


Jerry M.
Aug 2020
2.0
Kitchen and Bath Remodeling
$620,000
Took about three months. The granite counter-top was incorrectly measured, as well as late, so the dishwasher would not fit, and a low wall had to be demolished and a new one built to accommodate the change. Quality of the reconstruction was poor. The old cabinets were repainted. The finished quality was indifferent. Several doors were incorrectly reattached, and remain so to this day. At one point we were washing our dishes for over a week with a hose under a tree. The dishwasher has never been installed correctly. Covid-19 precautions were usually non-existent. The workmen were friendly enough. The owner claimed they did not have to repaint the lower lever inner cabinets and charged us more for that. Much of the paint was abandoned in open cans oin the Florida Room. They started chasing us for the balance payments within a few weeks. I didn't even know the job was done. It didn't seem finished to me. When I tried to voice or text the owner, he did not respond; rather he ignored us, but he sure responded when I didn't finish the payments; he started calling every day! There was no supervisor on or off site, no one to discuss issues with except one carpenter. I had to show one of the workers how to fit a cabinet, as he had installed most of them upside down. The company fought with the granite company. It was at certain times a disorganized mess. The finished product was not to a professional standard. I say this as a former Licenced Florida Building contractor (retired). I will need to hire workers to set the problems right. I have asked in an email and a text for compensation, but no answer has been received to this request.
Response from

"Thank you for taking the time to give us a review. We understand you were unhappy with some of our work and we were happy to come out and do whatever was needed to remedy the situation. You decided against that and we accepted that. We appreciate the chance to reflect on our work and improve on it. Thanks again."


James W.
Aug 2018
5.0
General Remodeling, Exterior Painting + 4 more
Yes, I recommend this pro
Went very well. Very good job. Hired on several occasions.

Ellen M.
Nov 2017
4.0
General Remodeling, Unfinished Carpentry
Yes, I recommend this pro
Tiling work on floor A+, wall tiling B, baseboards D, carpet work A
Response from

"Thanks so much for your Review [Member Name Removed] we hope you use us again!"


James W.
Sep 2016
5.0
Exterior Painting, Pressure Washing + 2 more
Yes, I recommend this pro
unknown

Patricia D.
Jun 2016
1.0
Pressure Washing
This was the worst contractor we have ever hired!! We hired Stephen to power wash our home & decks. Also, they were to be stained!! Two workers were sent out and they didn't start working till noon and ended at 4.  Our house was left with major streaking all over the place; the decks unfinished!! I put a call in to Stephen that night and asked him to please come out the next day so that he could see the awful work that was performed! Stephen informed me he did not need to come out. I could not believe this. I told him the house and the decks needed to be redone he explained to me he did not know when that could be done. I had to keep calling him until he finally sent out one of the workers who did redo the house, but not the decks! The next thing I know, I get a bill from Stephen telling me that work was performed at that time. I told him I will pay him for the house seeing someone came back out for that and I will pay him half for the decks because half the job was done. I've fired him and he was not concerned at all of the improper work that was performed! One of the workers popped siding off the house and screens were popping off. They also broke a bush in front of my house and knocked all of my landscaping bricks out. I had to get him to put my siding back and the rest he just left. Stephen was totally unconcerned with all of this. He explained to me until I paid him, his workers couldn't get paid. How awful is that? Do not believe anything that Stephen tells you about his quality work!!!

Niccie M.
Feb 2016
5.0
General Remodeling, Kitchen and Bath Remodeling
Yes, I recommend this pro
$1,000,000
unknown

Veronica R.
Dec 2015
5.0
General Remodeling, Electrical + 2 more
Yes, I recommend this pro
$38,000
Very responsive to initial call for estimate. Estimate was within a couple of dollars of others. Used Stephen before so used again. Initial estimate was kicked to my junk folder but after that mix up all went well. Good quality work. Will use in the future for other jobs.

Vivian B.
Dec 2015
5.0
Handyman Services
Yes, I recommend this pro
unknown

Jay W.
Sep 2015
1.0
Kitchen and Bath Remodeling
They came and looked at the job. It's been about 4 weeks and I have heard nothing back.

Bruce Y.
Aug 2015
5.0
General Remodeling, Kitchen and Bath Remodeling + 1 more
Yes, I recommend this pro
unknown

George M.
Jul 2015
5.0
General Remodeling
Yes, I recommend this pro
$28,400
I was very pleased with Stephen's work.  Stephen gave me a detailed written estimate prior to the work.  He was courteous and the work was done in a timely manner.  He was also flexible in his payment arrangements.  I could not pay the full amount at the time of service.  He allowed me to make two payments.  I would highly recommend Stephen for any household work.

Sandra P.
Jun 2015
4.0
General Remodeling
$460,000
unknown

Sharon A.
Jan 2015
1.0
General Remodeling
$200,000
Never followed through on any of the estimates.  
Sidewalk repair was started then the guy left and I never heard from him or Scott.
Stove vent was checked out and planned but I could never get in touch with the person doing the work so I had someone else do the job.
Never got an estimate for the deck.

Richard B.
Oct 2014
5.0
General Remodeling
Yes, I recommend this pro
I asked for a quote on a leaky window and he responded and setup a time. I found the leak and canceled the appointment.
Very professional and a very quick response. I will use him if something else comes up.

Barrie K.
Aug 2014
5.0
General Remodeling
Yes, I recommend this pro
.

Roger B.
Aug 2014
3.0
General Remodeling, Siding Service
I'm giving this fellow C's not for any defect in his workmanship -- there was no work done. But rather for a lack of communication.
He arrived promptly to look at the job and was pleasant to talk to. He said he'd have someone come to take measurements. So far; so good. However, there was no call back and no estimate done.

This may not be all that unusual, but it seems to me, that it's only common courtesy to tell someone that its not a job they can take.

Carl C.
Jun 2014
5.0
General Remodeling, Exterior Painting + 1 more
Yes, I recommend this pro
$130,000
They are clean and work well. I cant say enough about them! They know exactly what I want. They are perfect and I enoyed working with them. They perform excellent work! They even clean up after themselves, leaving no messes left at the end of the day.

John S.
Apr 2014
5.0
General Remodeling, Exterior Painting + 2 more
Yes, I recommend this pro
$200,000
unknown

Robert G.
Mar 2014
4.0
General Remodeling
Yes, I recommend this pro
$18,000
Showed up as promised and fixed immediate problem.
Showing 1-25 of 33

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

House Doctors: Stephen Scott Quality Service Inc is currently rated 4.3 overall out of 5.
Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM Saturday: Closed Sunday: Closed
House Doctors: Stephen Scott Quality Service Inc accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
Yes, House Doctors: Stephen Scott Quality Service Inc offers free project estimates.
No, House Doctors: Stephen Scott Quality Service Inc does not offer eco-friendly accreditations.
No, House Doctors: Stephen Scott Quality Service Inc does not offer a senior discount.
No, House Doctors: Stephen Scott Quality Service Inc does not offer emergency services.
Yes, House Doctors: Stephen Scott Quality Service Inc offers warranties.
House Doctors: Stephen Scott Quality Service Inc offers the following services: Total Home Care. soffits, fascia, screen rooms, aluminum gutters, pressure cleaning, insulation, concrete, plaster, windows, sheet rock, wallpaper, drop panel ceilings, Popcorn ceiling removal, Kitchens, cabinets, countertops, Tile, entertainment centers, fireplaces, showers, bathroom vanities, closet systems, furniture refinishing, brick, fences, stucco, custom painting, doors and trim work, crown moldings, custom carpentry, Carpet and vinyl work. all flooring.
House Doctors: Stephen Scott Quality Service Inc does not hold a Florida General Contractor License and cannot perform structural work. Ask for details.

Contact Information

1901 NW 67th Pl, Ste J, Gainesville, FL 32653

Service Hours

Sunday:Closed
Monday:8:00 AM - 5:00 PM
Tuesday:8:00 AM - 5:00 PM
Wednesday:8:00 AM - 5:00 PM
Thursday:8:00 AM - 5:00 PM
Friday:8:00 AM - 5:00 PM
Saturday:Closed
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