Hickman Metal Roofing
About us
Standing Seam Metal Roofing is all we do. Our crews are factory trained, courteous and treat you and your home with respect. We use a nationwide manufacturer with a branch in Jacksonville to insure excellent customer service. Material warranty of 45 years. Energy efficient and storm resistant standing seam will give you many years of worry free performance.
Business highlights
27 years of experience
Services we offer
Residential metal roofing offering expert design and installation of standing seam, immediate storm damage repair and claims assistance., insurance wind mitigation inspections on any residential roof, metal tile, shake and shingle profiles.over 40 energy star colors available, solar powered attic ventilation on existing shingle roofs for improved ventilation, velux skylights installation
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.726 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 4% | ||
| 0% | ||
| 4% | ||
| 4% |
Showing 1-25 of 26 reviews
Sandra M.
Dec 2017
Both my daughter and I were impressed with Randy's knowledge and professionalism. My daughter and husband have decided to go with a traditional roof so they are not contracting with Hickman (they only do Metal roofing). Otherwise, we wish they did traditional roofing.
Ronnie S.
Mar 2017
The ancient adage that you get what you pay for is absolutely true. Mr. Don Hickman of Don Hickman Metal Roofs and his staff were absolute professionals. From the time they were contacted for a quote until the job was finished I was kept informed of every step of the process. Steve and his installation crew were respectful of the surrounding property, on time, patient with questions, and meticulous with their installation of the roof and repair of the chimney. After interviewing many contractors for this job my selection of Don Hickman Metal Roofs turned out to be 100% spot on. I would, and have, recommended Don and he is team to several members of our community.
Barbara O.
Oct 2016
Excellent, prompt service great follow up.
Ausley G.
Mar 2016
I have attempted to get an estimator out to my property for weeks. I have called and left multiple voicemails at the office. If I can get someone on the phone, they tell me they will have someone else call me to schedule a date. Once I got a date scheduled, after multiple attempts, the estimator didn't show up. Not only did I not get the courtesy of a cancellation notice, but the customer service is awful.
Response from Hickman Metal Roofing
"Home owner had a metal roof installed by another roofing contractor with a final inspection by the Building Department on February 1, 2016. I have no idea why the home owner would call me for a roof done by another company just 2 months previous. If the home owner was attempting to get my expert opinion on the [Member Information Removed] I would refuse to get involved as a matter of policy. I [Member Information Removed] the home owner contact the [Member Information Removed] contractor, Allen Roofing or seek legal advice with any concerns he may have regarding his roof. Don Hickman State Certified Roofing Contractor CCC057887"
Deborah C.
Feb 2016
.
Response from Hickman Metal Roofing
"Thank you for trusting us with your home. The team at Hickman Metal Roofing"
Joseph S.
Dec 2015
unknown
Response from Hickman Metal Roofing
"Thank you for trusting us with your home."
Edward D.
May 2015
unknown
Response from Hickman Metal Roofing
"Home owner was a pleasure to work with and we have become casual friends. Thank you!"
Martin P.
Feb 2015
unknown
Response from Hickman Metal Roofing
"Mr. [Member Name Removed], Your glowing review is validation for the hard work and dedication me and my team strive for each day. THANK YOU!"
Stephen B.
Dec 2014
unknown
Ann B.
Nov 2014
unknown
Response from Hickman Metal Roofing
"I was happy to help the Browns with their roof issue. It was a simple fix that I have seen many times before. Thank You."
Marie B.
May 2014
We were told it would take 3 days to install. They installed our roof in one and a half days and sent double the amount of men we were told they would send. We are very pleased with the work.
Response from Hickman Metal Roofing
"Thank you so much!"
Tina M.
Jan 2014
.
Debbie V.
Nov 2013
Chris quickly scheduled an appointment and arrived on time. After measuring the roof (4,729 sq ft), he sat down with me and thoroughly explained the different options, the installation process, and answered all my questions. Chris was very knowledgable and professional. He was also respectful and did not pressure me for a decision before I was ready. I told him I was still waiting on a few more proposals and he understood. He provided a prompt, detailed proposal and the price was consistent with the proposals I had received from other companies. He also made several followup calls to see where I was in the decision-making process and to answer any questions I might have. I have nothing but good things to say about Chris. The reason I did not go with Hickman is two-fold: They do not offer rigid installation. Rather, for attic ventilation, they will installed a roof-mounted fan. Chris explained the disadvantages of rigid installation, but based on my own research, I was not convinced. Secondly, while they do perform a wind mitigation inspection to determine what kind of roof-to-ceiling connection you have, they will not perform the double strap upgrade required to receive the maximum insurance premium reduction. Chris said I would have to contract with a third-party to have the work done. Of course, your insurance company may have different requirements so this may not be a consideration for you, but I was after the greatest premium reduction available. Overall, dealing with Chris was a pleasurable experience and I highly recommend that you contact Hickman if you are considering a metal roof.
Response from Hickman Metal Roofing
"Thank you Mrs. [Member Name Removed]. I regret I was not able to help you and appreciate that great review."
Elizabeth C.
Sep 2013
Derek arrived ON TIME! He was pleasant and explained the differences between a metal roof and a shingle roof. Showed me how his product worked and was installed. Took his time measuring my roof and even told me about a problem he spotted with my porch roof that needed to be attended to. I haven't made up my mind yet if I'm going with shingle or metal roof, but Hickman Roofing is at the top of my list because they took the time to make me feel comfortable and understand the roofing process and what should be expected from any company. Thanks!
Response from Hickman Metal Roofing
"Thank you for the opportunity to help you with your roof. We stand by ready to help."
Leigh D.
Jul 2013
Don Hickman personally came out to our house, walked through what the steps will be for the processs from ordering metal sheeting, to how the crew will work through the steps to laying the roof. Cleanup was discussed, as tarps will be layed over landscaping, nails will be picked up, magnetic roller will go through to ensure all nails are removed. Signed the contract and provided a start date and supply order date.
Delene H.
Jun 2013
It was a little rough at first due to weather. Once the weather situation had improved, they were here every day, Including Saturday and Memorial Day, to get the roof finished. I could not be happier. The roof is wonderful and I am so glad I went with metal. For the record. the roof is no louder when than a regular roof. My neighbors are asking about my roof. They are surprised how affordable the roof was and they agree with me when I say it looks great. The only downside, is that the roof so good I had to pressure wash the house to bring it up to the roof's standards. If you are thinking about getting a metal roof, use Hickman. They are the best!!!!
Response from Hickman Metal Roofing
"Ms. [Member Name Removed] is a strident user of Angies List and holds businesses to high standard. I take pride that my team was able to meet or even exceed her expectations. Thank You!"
James M.
May 2013
Hickman Metal Roofing installed a new metal roof on my home in 2010. They claimed they offered a maintenance contract to clean and inspec the roof annually, though no contract was ever offered. They told me nobody else but them should ever walk on the roof. They cleaned the roof in 2011 and 2012 at my cost. But in 2013 they told me they could no longer clean the roof because their worker's comp carrier would not allow it. They do not stand behind their product at all. I would not purchase a roof from them again.
Response from Hickman Metal Roofing
"The home owner states the cost of the roof to be $80,000.00. I did the work through a general contractor the home owner hired and was no where near $80,000.00 he claims. I suspect the general contractor marked up my price by a large margin and the home owner feels he got ripped off. I have never offered a maintenance contract to any of my customers. I would not have offered advice to never have anyone else walk on the roof. I did clean the roof of tree debris twice. When the home owner contacted about a third cleaning I declined to not get involved. The risk of having my employees on a steep, wet metal roof is more than I am willing to accept. I never mentioned my workers compensation carrier unless it was in regard to providing required fall protection for my employees. Prior to declining to participate in a third cleaning the home owner spoke very highly of my company and by all accounts was very pleased. The allegation that I do not stand behind my product at all is false. The workmanship and material warranty are still valid."
NATHAN F.
May 2013
A crucial decision by us was to remove all gutters and repair fascias and soffits as needed. There was considerable insect damage to fascias. This was because original builder had laid metal roof that extended 4" beyond fascias and then scabbed on wood to facias so the gutters would catch at least some of the water. The scabbed materials prooved to be mainly a house for insects and a place for water to be held by the materials.
Randy, the sales man, is a pleasant person. But, his job is to sell you a roof. It's your job to be sure that you are putting your roof on a solid base. Randy writes our an agreement including a payment scheme: Pay for the metal (~1/3) up front. Pay the next 1/3 after the underlayment is completed. Final payment on completion. There is really no time or place to address any concerns that might arise. The only role that management plays is to type out a bill. I found this to be an awkward arrangement for me and the foreman.
Another problem: We tried to coordinate the timing of the roof work with the removal by us of an unwanted skylight. We asked that the roofers began their work on the highest level while we replaced the skylight on the lower level. The roofer showed us that was not to be. We managed to deal with the problem. But, this decision lead to a stupid program in which the roofers had to clamber over the underlayment on the lower level to carry materials to the upper level.
A complaint deserves a positive comment: The workers were very competent. They showed considerable skill in working and shaping the metals. I was very pleased with the care and concern that they showed in finishing the metal work.
Randy, the sales man, is a pleasant person. But, his job is to sell you a roof. It's your job to be sure that you are putting your roof on a solid base. Randy writes our an agreement including a payment scheme: Pay for the metal (~1/3) up front. Pay the next 1/3 after the underlayment is completed. Final payment on completion. There is really no time or place to address any concerns that might arise. The only role that management plays is to type out a bill. I found this to be an awkward arrangement for me and the foreman.
Another problem: We tried to coordinate the timing of the roof work with the removal by us of an unwanted skylight. We asked that the roofers began their work on the highest level while we replaced the skylight on the lower level. The roofer showed us that was not to be. We managed to deal with the problem. But, this decision lead to a stupid program in which the roofers had to clamber over the underlayment on the lower level to carry materials to the upper level.
A complaint deserves a positive comment: The workers were very competent. They showed considerable skill in working and shaping the metals. I was very pleased with the care and concern that they showed in finishing the metal work.
Response from Hickman Metal Roofing
"I am pleased that the homeowner would hire me again. I am responding to some misconceptions between us. The homeowner refers to the payment schedule as a "scheme". The payment terms are agreed to by both parties BEFORE the contract is signed. The payment schedule was constructed so that the home owner only pays for actual work completed. Management is not only available if unforeseen situations come up, Derek Hickman owner and project manager was on the job multiple times to oversee the work. (member name removed) was present all but one of the times. It was necessary to remove the lower level metal roof to provide a safer surface for the crew to walk on while accessing the upper roof. Walking on a metal roof with dew and tree pollen on it is unsafe. The underlayment is very durable and was unharmed. If any underlayment had been damaged it would have been replaced immediately. The homeowner would access the upper roof many times and I was concerned for his safety. At my expense I installed a permanent stainless steel anchor for homeowner to secure himself to when on the roof. This homeowner is a valued customer of Hickman Metal Roofing and I would be proud to contract with him again."
Martin U.
Apr 2013
I used a roofing contract Hickman Metal Roofing in Gainsville, Florida. It was about eight-nine months ago, he did a great job though. It went good, they did a great job. They were professional and got it done on time and it looks good. The roof doesn't leak. We spent $10,000.
Response from Hickman Metal Roofing
"Thank you for your business!"
Tim D.
Jan 2013
I worked extensively with this group on a metal roof project. The sales guy was not very knowledgeable but he was very persistent.
After investing many hours working with him, he realized that he could not due the job due to scheduling conflicts on his side and I had to find a alternative roofer.
This was inconvenient as I had based historic board approval on their samples. I was only able to approximately match their sample and I had to review with historic board based on this change.
After investing many hours working with him, he realized that he could not due the job due to scheduling conflicts on his side and I had to find a alternative roofer.
This was inconvenient as I had based historic board approval on their samples. I was only able to approximately match their sample and I had to review with historic board based on this change.
Response from Hickman Metal Roofing
"The home owner claims I withdrew due to scheduling conflicts. I never submitted a proposal and voluntarily withdrew from consideration due to the difficulty working with a home owner on a historical structure that needed many improvements to bring it up to code that I am not willing to do. Addressing the historical board approval of a specific sample, the product submitted is the most common metal roof profile in existence and is available from dozens of manufacturers. The home owner was a very difficult person to work with and I made the decision to not participate in the project."
Joseph M.
Jan 2013
We contacted several roofers about a leak we had and decided to go with a whole new roof rather than another patch/repair. We looked at a shingle roof and metal roof and even though the price of the metal was higher, we were impressed with Hickman's presentation and attention to detail. We contracted for the new roof in October of 2012, but were advised that due to heavy rains and a backlog that we would be queued and should not expect construction to begin for a couple of months. Hickman came and covered our leak with a tarp and made sure that the roof did not leak in the interim. There were a couple of other issues with scheduling the crew showed up the first of the year and got right to work. The crews cleaned up each day and worked hard to get our new roof installed. During the final walk-through we found some relatively minor issues that needed attention (antenna reattached crooked, some metal was not 'tucked' under well and a few other aesthetic problems. We called and Hickman walked through everything with us, we made up a punch list and the crew was out the next day to fix everything. Overall, we are very impressed with the crew/office staff and the foreman. Our new roof looks great and we hope to see the economic benefits this coming summer (lower air conditioning bills). Hickman installed two solar-powered attic fans and a new skylight as well. We haven't had a rain yet so we'll have to see how well it does under fire, but we are very pleased with our investment and would not hesitate to recommend metal roofing in general and Hickman Metal Roofing's installation and professionalism.
We chose the Image II roof. It is a little more expensive, but doesn't show screws/bolts and polar white color. Metal roofs are more expensive than shingle, but we hope it's worth the investment.
We chose the Image II roof. It is a little more expensive, but doesn't show screws/bolts and polar white color. Metal roofs are more expensive than shingle, but we hope it's worth the investment.
Response from Hickman Metal Roofing
"On behalf of everyone here at Hickman Metal Roofing, Thank You!"
Matthew H.
Dec 2012
They did an excellent job, everyone on the job was polite, clean, and worked hard every day they were here. They said what they were going to do, and got it done right.
Response from Hickman Metal Roofing
"Thank you for trusting me with your home. I will pass on your comments to the entire staff."
Barbara L.
Sep 2012
This was just an estimate request, see above for details.
Lawrence H.
Aug 2012
Considering the weather delays and extremely hot sun, we had a smooth installation.
Response from Hickman Metal Roofing
"Thank you for trusting me with your new roof."
Tom C.
Mar 2012
They did a fantastic job. They gave us a whole list of names of people who had also used their services. We were able to go see the people that we called. They did a good job with our roof. We haven’t needed any work done since then. They are just extremely good. We had one issue where you could see light shining through. He was back out within 3-4 days to fix the issue. You cannot hear the rain. We don’t even need to have a fan in the attic anymore because it stays cooler with the aluminum roof.
Response from Hickman Metal Roofing
"Thank you for your review. It is nice to know that doing things the right way is appreciated."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Hickman Metal Roofing is currently rated 4.7 overall out of 5.
Hickman Metal Roofing accepts the following forms of payment: CreditCard
Yes, Hickman Metal Roofing offers free project estimates.
No, Hickman Metal Roofing does not offer eco-friendly accreditations.
No, Hickman Metal Roofing does not offer a senior discount.
No, Hickman Metal Roofing does not offer emergency services.
No, Hickman Metal Roofing does not offer warranties.