We used the West location but they are affiliated so Please be aware both locations. KNOW WHAT THE FEES ARE BEFORE YOU AGREE TO ANYTHING. This business is very versed in up-sales in the heat of the moment while your dog is under sedation. We found this vet by purchasing a Fix It All Voucher for $50 per dog. We get a call a few days later and they go over at least 15 mins of up sale options for your animal including micro chipping, IV bag during surgery, blood tests etc. When we get there to drop off the dog there was another 10 minutes of up-sale options for your dog including the cones for $20, pet programs, microchipping and more. Then while the pets were under sedation we got 2 calls from the vet technician with more highly recommended items they needed to do. 1- removing 3 baby teeth from a dog that just turned 5 months old and I told them that and they still pushed to have that done saying it was a discount today (since they were asleep already) for $60 but if it needed to be done late it would be over $400. 2- her ear was red. I told the vet when we got the dog 2 weeks ago she was infested with fleas and she was highly allergic and that’s why it was red and they insisted on doing a culture on the ear for $36 and they wanted to do an ear flush for $160 and then charging us $35 for the medication for her ear. If we waited it would be over $400 they said. All these items will be brought up to you in the heat of the moment while your dog is under sedation medicine and when you are already worried about your pet. So a service that was supposed to cost $50 per pet to have them fixed ended up costing $250 per pet. More than most vets charged not paying $100 total for the FIX THEM ALL PROGRAM. The vet did a fantastic job but please be aware before you purchase the vouchers that if it sounds too good to be true it really is. Obviously we used the FIX THEM ALL program because we didn’t have the money to pay $500 to fix them but wanted to do the right thing by our pet. Please don’t be fooled in thinking this is going to save you any money. It actually costed us more money and a 2 hour drive to and from lake city twice.

I was a vet tech with Gainesville Animal Hospital from 2012-2014. I did not have a seamless separation from the company, to say the least. Still, considering their prices I continued to take my three cats for annual care there. Friday night around midnight Lulu, a ten year old cat, broke her left rear leg in a spiral fracture. My partner, Raven, and I discussed taking her to the emergency vet clinic that night or wait until the morning. We decided to have her seen in the morning. I took her to Gainesville Animal Hospital East located on 6th street. Lulu was seen by Dr. Jake Saunders (a vet that I never worked with when I was employed by GAH). Given her age and the type of fracture it was our options were to amputate or take to a specialty surgeon. We elected to amputate. Dr. Saunders created an estimate for the surgery. The estimate included post op care. I explained to him that I was previously employed by GHA as a vet tech and would be able to provide her with post op care. He said he would need to speak with his mentor to see if it would be okay to release Lulu to me for post op care. He called his mentor and confirmed it would be okay. He scheduled her surgery first thing Monday morning and sent Lulu home with pain medication. He instructed to have her dropped off at the West location between 7-7:30AM. This morning, Monday, October 24, 2016 at 7:30AM, Raven went to Gainesville Animal Hospital West to drop Lulu off for surgery. Erica, the office manager who played a great hand in my separation from GAH, informed Raven that they were refusing to do the surgery on Lulu. When asked why, Erica told Raven it was because of my negative affiliation with the hospital. Erica informed Raven that they were not going to do the surgery and that Lulu, a cat that was going on a fourth day of a broken leg, would have to be taken elsewhere. Erica said this decision was made by the owner of the hospitals, Dr. Jack Sameck. She told Raven that she had attempted to call me on Saturday to inform us of this decision. Interestingly, I do not have any missed phone calls of voice mails from GAH. Both Raven and I have been calling vet clinic after vet clinic to try and find a hospital that will do her surgery. I am so infuriated by the overall lack of patient care by Dr. Sameck and his staff. I am appalled that they are focused on personal issues that they have against me instead of the well-being of an injured animal that they had agreed to treat prior to today. How can a vet clinic refuse care to an animal in need of surgery and is in pain? It disturbs me not that Dr. Sameck holds a personal grudge against me, it hurts me that he directed his distaste for my person against a helpless animal in dire need of veterinary care.

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Our family dog Xena Kennedy (Female German Shepherd) was boarded on 12/12/13 at Gainesville Animal Hospital West (7615 West Newberry Road Gainesville, FL 32606) When we returned home from a mini vacation, the veterinarian on call, called us on the phone and said, and quot;we have transported your dog to the emergency room to be monitored, when we go there, our dog Xena is in severe distress:

She was:

1. Severely dehydrated

2. Large left leg abscess/infection

3. Her mouth was swollen, bleeding, dry blood was present on the towel

5. She had a 105 temperature

4. She was despondent, she could not move

This was not the condition of our dog Xena when we left her at Gainesville Animal Hospital West on Thursday December 12th 2013. She was put down on 12/15/13 at 9:30PM. Gainesville Animal Hospital West has not informed us what happened to our dog Xena. We have the medical records from the emergency room doctor to support this statement and I have already written and completed a complaint for this veterinarian. We are seeking the truth concerning our dog Xena.

I have read what Dr. Jack Sameck had to say, how can he say that; when my dog Xena was in serious medical distress while being boarded at his facility? When I spoke to Dr. Jack Sameck on the phone, he would not inform me what actually happened to my dog Xena!

Dr. Sujdak tried to relieve Mali's (miniature dachshund) pain with a series of medication for about a week, but the pain would not go away. He recommended that I take Mali to the UF Vet School. There she had an operation to remove a ruptured disc that was pressing on her spinal cord. Mali was taken to Dr. Sujdak to have her stitches removed and to be examined. Everyone at the Gainesville Animal Hospital are friendly, caring and professional.

I haven't used them for over a year because our pet passed away but I would like to recommend them. I last saw Dr. Henry. We have also used them for kenneling services and they are excellent for that. Every time I went, they knew my pet, and they knew what was going on with him. They actually would call me back if there was any problem with him or would call to discuss different types of treatments for him. They were just very attentive and knew their business.