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Discount Garage Doors, Inc. (DGD)

4.6(
111
)
Thermostat - Install or Replace, Thermostat - Repair or Reprogram, Doors (Interior) - Install or Replace,

About us

Discount Garage Doors has been serving 18 counties in Central Florida since 1998. We have 14 office employees and 29 technicians and installers. Our company was founded upon the principle of repairing garage doors properly for a fair price. Our reputation is well known in the areas we service, and more than 70% of our jobs are from referrals or repeat customers. We are family owned and operated, not a franchise or national company, which allows us to monitor closely the quality of our work. We use the absolute highest quality doors, operators, and repair parts, each one undergoing a strict quality assurance program. Our standard residential service call charge is $35.00, but we waive this for Angie's List members. In addition, we offer a 10% discount for jobs over $100.00 to members. We do not charge extra for after hours calls. Award winning service.

Business highlights

Emergency services offered
27 years of experience

Services we offer

All Sizes, Any and all types of Garage Door Repairs and Service GARAGE DOOR AUTOMATIC OPERATORS - New Operators Installed, Broken Springs Replaced, Carriage House Style Doors, Crooked Doors, Doors Off Track, Faux Wood Doors, GARAGE DOOR REPAIRS - Maintenance, Insulated Doors, Many Styles and Sizes, Non-Insulated Doors, Operator Accessories including Remotes, Parking Aids and Keypads. ALL Makes & Models of Operator Repair Work. NEW DOORS INSTALLED - Hurricane Doors, Safety Sensors Replaced

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.6111 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
11%
3
5%
2
4%
1
2%
Write a review
Showing 1-25 of 111 reviews
Aydin A.
Aug 2019
1.0
Bizarre experience! They called shortly after I submitted my new garage door project to Angie's List. The caller said we cannot serve because you are blacklisted -- since 2007! Only then I remembered that I had an extremely unpleasant experience with a garage door company back then. If I knew it was DGD I would have excluded them to begin with. The guy who showed up back then was very unprofessional to the point of swearing at me and threatening me. I paid their fee anyway. My only regret is that I did not report them.
Linda S.
Nov 2018
5.0
Yes, I recommend this pro
Well....wasnt' expecting to have to replace door opener. But knew it was in the card from 4-5 mo ago had it serviced. But this professional was very courteous, patient, showed me what he could try ...to see if opener could handle the opening the door ....ie buy me a little more time for the expense. But the opener could no longer do it. Sooo had to have it replaced....$$$. But he was very informative, efficient, polite. I'd Hire him /company to do the 2nd door whenever it gives up the ghost.
Response from Discount Garage Doors, Inc. (DGD)

"Thank you for your review, and kind words. We appreciate your business. Please give us a call if you ever need us again."

Ozzie W.
Aug 2018
5.0
Yes, I recommend this pro
$1,227
Aleck came over gave me some options needed up getting the Torsion Door Rebuild can’t beat the 30 year warranty will outlive me great communication from Aleck he did an excellent job very pleased with the results great service
Response from Discount Garage Doors, Inc. (DGD)

"Thank you for your review, and kind words. We appreciate your business."

JERAMIE G.
Nov 2017
4.0
$670
Discount is in the name of this company, let me assure like many other reviewers - -there is nothing discount about this company. The service and technician were great, I just think the name of this company is misleading. Next time I would try another company with hopes of fairer prices.
Response from Discount Garage Doors, Inc. (DGD)

"Our price is determined by market value. We only install the highest grade parts and we are the only company that offers a completely free service call so that you the consumer can make an obligation free decision on whether or not to seek a second opinion or quote. We are also the only company that comes out "late on a saturday night". We appreciate you letting us know the service you received and technician's work were great."

James M.
Oct 2017
5.0
Yes, I recommend this pro
After a misunderstanding about scheduling, Chris installed my new door yesterday. (Oct. 16th). I must say that Chris was very professional and was unbelievable focused. He worked so hard and he explained everything he was going to do. My new door is so much better than my old one. It's quiet and has all new electronic. I highly recommend them.
Response from Discount Garage Doors, Inc. (DGD)

"Thank you for your review and kind words. We appreciate your business."

KEVIN C.
Sep 2017
3.0
$699
I'll start with the fact I am happy with the work itself, and the professionalism of the mechanic. Not having had any experience in this area. I relied on reviews, and google. I fully expected to be treated fairly, and went in with that mind set. I was in a bit of a bind, and needed the door to work. So though the price seemed higher than I thought it should. I allowed them to make the repairs. Unfortunately for me. I did not check the parts prices until after the fact. For a set of springs that cost less than $40 from the manufacturer; I was charged $208. For a set of pulleys that run $6 each. I was charged $190+. For $4 worth of cable. I was charged $97. The total overcharge was $338 as I see it. I feel that this company preys on people that are being held hostage by their house. I would not recommend them to my worst enemy. =
Response from Discount Garage Doors, Inc. (DGD)

"We're sorry you feel that way. Unfortunately you've inflated the prices you were actually charged AND you neglected to mention the rollers that were included in that price and the extended warranty. We offered you a partial refund, it wasn't enough for you. Because you told us what we should be charging based on your 'research'. That's not how any business operates."

Michael S.
Jul 2017
5.0
Yes, I recommend this pro
Professional work with good estimator and quick installation team
Response from Discount Garage Doors, Inc. (DGD)

"Thank you for your review, We appreciate your business."

Hal B.
Mar 2017
5.0
Yes, I recommend this pro
$30
They arrived on time, provided a quote, and spent time to explain everything they saw. Excellent experience, I actually did hire them again to fix the garage door a few months later.
Response from Discount Garage Doors, Inc. (DGD)

"Thank you for your review, and kind words. We appreciate your business. Please call us if there is anything else we can do."

Walton H.
Sep 2016
5.0
Yes, I recommend this pro
Not all that good. You had a follow up thing which was rigged so that there was no way to answer the question correctly, so that's why I didn't give you a follow up before. I called for this $39 tune up I got sold a replacement of the springs. Well the springs was broken that's fine of course I would have called her out and got other prices had I had not had a sales man in my face pushing me to do this for $700 which Sears did for $360 it turns out. So I was not real happy with it now of course he did put in the deluxe spring and I looked that up on the web and that was about $60 extra ?so the Sears job would have been over $400 but that's still less than $700 and I didn't have an opportunity to call around with this guy there giving me that so I wasn't real happy with the deal. He did the job competently all of that was competently done so I was happy with that but I wasn't happy with paying $700 for a $400 job.
Response from Discount Garage Doors, Inc. (DGD)

"Thank you for your review."

Frederick D.
Jul 2016
2.0
$346
service tech very good but will not use this company again because of the extremely high charge.....they charged me over $300 for two parts that can be purchased for less than $100
Response from Discount Garage Doors, Inc. (DGD)

"We're sorry you felt like you had a negative experience. We do not hide the fact that our service calls and estimates are completely free of charge. If you're ever not happy with a quote you receive, it's absolutely free to let the technician leave. If you'd like to give us a call we'd appreciate the opportunity to review your visit further. Thanks!"

Sheron C.
Jul 2016
5.0
Yes, I recommend this pro
$350
.
Response from Discount Garage Doors, Inc. (DGD)

"Thank you for your review."

Sheron C.
Jun 2016
5.0
Yes, I recommend this pro
unknown
Response from Discount Garage Doors, Inc. (DGD)

"Thank you for your review."

TAIYE Z.
Jun 2016
5.0
Yes, I recommend this pro
$39
unknown
Response from Discount Garage Doors, Inc. (DGD)

"Thank you for your review."

Carol K.
May 2016
4.0
Yes, I recommend this pro
unknown
Response from Discount Garage Doors, Inc. (DGD)

"Thank you for your review."

Chris M.
May 2016
5.0
Yes, I recommend this pro
$99
unknown
Response from Discount Garage Doors, Inc. (DGD)

"Thank you for your review and kind words. We are pleased to hear that you had an great experience."

Patricia F.
May 2016
5.0
Yes, I recommend this pro
unknown
Response from Discount Garage Doors, Inc. (DGD)

"Thank you for your review."

Martha G.
May 2016
5.0
Yes, I recommend this pro
unknown
Response from Discount Garage Doors, Inc. (DGD)

"Thank you for your review."

Mary M.
May 2016
5.0
Yes, I recommend this pro
unknown
Response from Discount Garage Doors, Inc. (DGD)

"Thank you for your review."

Marge M.
May 2016
5.0
Yes, I recommend this pro
unknown
Response from Discount Garage Doors, Inc. (DGD)

"Thank you for your review."

Darryl O.
Apr 2016
5.0
Yes, I recommend this pro
$39
unknown
Response from Discount Garage Doors, Inc. (DGD)

"Thank you for your review."

Joan M.
Apr 2016
5.0
Yes, I recommend this pro
unknown
Response from Discount Garage Doors, Inc. (DGD)

"Thank you for your review."

Stelio M.
Apr 2016
5.0
Yes, I recommend this pro
unknown
Response from Discount Garage Doors, Inc. (DGD)

"Thank you for your feedback."

Marty D.
Apr 2016
5.0
Yes, I recommend this pro
unknown
Response from Discount Garage Doors, Inc. (DGD)

"Thank you for your review."

Darryl O.
Apr 2016
5.0
Yes, I recommend this pro
unknown
Response from Discount Garage Doors, Inc. (DGD)

"Thank you for your review."

Helen M.
Jan 2016
5.0
Yes, I recommend this pro
$39
.
Response from Discount Garage Doors, Inc. (DGD)

"Thank you for your review. We appreciate the feedback."

Showing 1-25 of 111

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Discount Garage Doors, Inc. (DGD) is currently rated 4.6 overall out of 5.
Discount Garage Doors, Inc. (DGD) accepts the following forms of payment: CreditCard
Yes, Discount Garage Doors, Inc. (DGD) offers free project estimates.
No, Discount Garage Doors, Inc. (DGD) does not offer eco-friendly accreditations.
No, Discount Garage Doors, Inc. (DGD) does not offer a senior discount.
Yes, Discount Garage Doors, Inc. (DGD) offers emergency services.
No, Discount Garage Doors, Inc. (DGD) does not offer warranties.

Contact Information

Located in Gainesville, FL

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