At bhild, we specialize in delivering top-quality landscaping and hardscaping solutions tailored to meet your unique needs. From stunning paver patios and driveways to elegant retaining walls and custom outdoor spaces, we bring beauty, functionality, and value to every project. Whether you’re looking to enhance your backyard, improve curb appeal with a new driveway, or design a personalized outdoor oasis, our team of experienced professionals is here to bring your vision to life. Serving Gainesville, Ocala, The Villages and surrounding areas, we take pride in offering reliable service, exceptional craftsmanship, and free estimates to help you get started on your next project. Contact us today to create a landscape that exceeds expectations and transforms your property!
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"I'd like to begin by offering my heartfelt apologies for the negative experience you encountered with our company. We genuinely take all customer feedback seriously, and I am sincerely sorry to learn about the challenges you faced during your project. During your project, we were continuously engaged with you to bring it to completion over several weeks. The previous contractors' inability to finish their work created delays that were beyond our control and regrettably hindered the start of our project. In light of this, it may not be entirely accurate to claim a lack of communication on our part. We consistently followed up with you on a weekly basis as we worked to address these challenges. The pavement issue you mentioned was primarily related to external factors, specifically the condition of your gutters not being properly maintained, leading to water pooling. This particular concern falls outside the scope of our services and responsibility. It's important to note that after the main project was completed, you requested additional work that was not originally included in our contract, which involved fixing the screen around the birdcage. We accommodated this request, but you didn't like it and offered a discount of $1000 in good faith. Subsequently, there was a call from you regarding an issue unrelated to our work, and we promptly responded, sending our team to address it within one week of your call. We genuinely value your feedback and the opportunity to address any concerns you may have. It is our commitment to ensure that our clients receive the best possible service, and we appreciate your patience and understanding as we navigated the challenges encountered during your project. Sincerely, Nick Indellicati Owner bhild LLC"
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