FBC Home Concepts

I would not recommend this company to anyone. When they brought the granite counter in they had cut it wrong and shaved it down to fit the sink they were installing creating granite dust everywhere. We have bubbling and flaking paint occurring on a 1/2 inch of vertical cupboard. In the entire kitchen this is the only spot this happened within weeks of installation. We went into the store 4 times, 38 phone calls and several emails and lots of photos and these people NEVER came out to look at the damage. We got broken promises and a warranty that doesn't mean anything. We have been dealing with them for 9 months, they no longer will take our calls, they took our money and gave us inferior product.

Our experience with our sales person (Gina), the scheduler (Cory) and the store manager (Eliana) were very positive. They were all very professional and worked closely with us to meet our needs. Gina spent a lot of time with us to ensure that our design and granite selections were exactly what we wanted. The template maker and granite installers were excellent to work with. Their attention to detail was exactly what we were looking for. The kitchen turned out fabulous. I would definitely recommend an all granite kitchen in our climate as the looks and durability far exceed other building materials at a comparable cost. Bill L. Cape Coral July 2017

Buying here is like negotiating for a used car, here's the price when you are ready to buy I'll see if the manager will give you a better price. I did purchase a kitchen and bathroom, there were quite a few problems along the way, plus no one helps with the details of planning. The granite was finally installed and it has a horrible porous strip about 18" long on the eating bar. It feels like 60 grit sandpaper, was hard to take a picture of. I posted pictures of under the counterop, how they left it. They tried to fix it but it did not work, so now I have thousands of dollars and ugly defective granite Go elsewhere.

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