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Hotwire Communications

Satellite Dish System Service, Satellite Dish System - Install - For Business, Satellite Dish System - Repair - For Business,

About us

Hotwire is one of the nation's leading fiber optic telecommunications provider specializing in multi-family communities. Hotwire provides advanced fiber optic services to communities in Florida, South Carolina, Maryland, Pennsylvania, New Jersey and New York. We focus solely on multi-family living environments, including gated and active adult communities, single family home developments, condominiums, student dormitories, and military housing. Hotwire is headquartered in Bala Cynwyd, PA, just outside of Philadelphia.

Business highlights

Emergency services offered
25 years of experience

Services we offer

Internet Service Provider Cable TV Provider VOIP Services

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.85 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
40%
4
40%
3
0%
2
0%
1
20%
Showing 1-5 of 5 reviews
Roberto B.
Nov 2020
5.0
Yes, I recommend this pro
Amazing customer service and exceptional services!!! Management and technicians are always prompt to help even after hours and weekends...Highly Recommended !!!

Lynne S.
Nov 2020
4.0
Yes, I recommend this pro
$50
i called to have an additional cable box installed in our guest bedroom a week ago and was told we would have to wait for service for a week. We were given a two hour window between 10-12am. I called that morning to confirm and was told that everhthing was as scheduled and that we would be called a half an hour prior to the technician's arrival. At 12:35, when we had not heard from anyone, I called Hotwire and was told the technician was "running behind" and would not arrive until 2 or 2:20pm. This is more than two hours later than the stated time period and noone even callec me! I find this behavior on the part of the technician to be rude and inconsiderate. It's like saying my time is not worth anything. How does he/she even know I will be home more thsn two hours later than the specified time? A phone call should have bern made by the tech or by the company. Very unprofessional!

JAY P.
Aug 2015
5.0
Yes, I recommend this pro
unknown

Scott K.
Jun 2015
4.0
Yes, I recommend this pro
They were very professional, however, the Internet does not live up to the speed promised and the box pixelated the picture. They r suppose to switch boxes still waiting. They were nice people however, I just found out that the deal made was only for a year then I'm not sure of price. So, while I can't quite complain I'm quite apprehensive.

Jay J.
Jun 2014
1.0
$130
This company is horrible.  Even when their services are working they are outdated and lack functionality.


Response from Hotwire Communications
"(removed member name) - On behalf of Hotwire Communications we would like to apologize for the issues you are experiencing with your Hotwire services. Your satisfaction is very important to us and we would like the opportunity to assist you further to reach a resolution. To protect your privacy, please send us a private message here: http://goo.gl/D606UD , with your Hotwire account number, the best way to reach you and any additional details regarding your issue. One of our Customer Service Managers will reach out to you directly. Sincerely, Hotwire Communications Online Team"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Hotwire Communications is currently rated 3.8 overall out of 5.

Hotwire Communications accepts the following forms of payment: CreditCard

No, Hotwire Communications does not offer free project estimates.

No, Hotwire Communications does not offer eco-friendly accreditations.

No, Hotwire Communications does not offer a senior discount.

Yes, Hotwire Communications offers emergency services.

No, Hotwire Communications does not offer warranties.