About us
Masterpiece Flooring and Joy's Blinds and Draperies are a family owned, team operated business. Masterpiece Flooring has all the best brands in flooring ranging from: Wood, Luxury Vinyl Plank, Luxury Vinyl Tile, Soft Vinyl, Premium Laminates, tile, carpet and more. Our in-house Designers can walk you through the selection / design process at no additional cost to you. We strive to provide the highest level of quality to each customer by bringing luxury services to every customer. When we install your floor, It's Not Just A Floor. It's A Masterpiece. Is the south Florida sun heating up your home or do you wish to improve the look and feel of your home? For years Joy's Blinds has been an established pillar in the business community. Joy's has always provided Amazing lines Like Graber, Hunter Douglas just to name two. We also have a massive selection of unique and specialized fabrics. Our Designers will customize your dream window at no additional cost to you. Walking you through the whole process easily. Our core tenet is Family. We want every customer to feel like they have joined our family. We care about the quality of the products we install, being clean, friendly and efficient during the installation process, and creating a pleasant specialized experience with each customer. Call to have our Designers schedule a free appointment and design.
Business highlights
Services we offer
Masterpiece flooring Offers Installation and sale of the following type of products: Wood, LVP, LVT, Tile, Carpet, Laminates, and soft vinyl. Joy's Blinds Offers installation and sale of the following product types: Blinds, Draperies, Plantation Shutters, a massive selection of fabrics and specialty products.
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- MasterCard
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Filter reviews by service
They completed the job at approximately 8 pm. They were about to leave without replacing any of the other heavy furniture when I asked at what time would they be returning to replace the furniture, since this was on the job order. I also asked if it was ok to walk on the tile, and if we would have to sleep out again. They said it would be ok, and then replaced the furniture (walking all over the tile).
Needless to say, some tiles were lifting by the very next day. We had them inspected by another licensed tiler, and several are hollow, Thinset not correctly applied, replacing the heavy furniture and shifting the beds back and forth over the green thinset notwithstanding.
I called them back on Monday 9th, to inspect the faults and find out when repairs would be made. Was told that it would be inconvenient for repairs to be made right away, they would call me on Wednesday and let me know if they could come on Thursday 12th or Friday 13th. Still waiting for the call tomorrow is Friday.
Understandably at this time of the year we are all heavily committed. I am no exception. I have waited for a Week with stuff all over the place, unable to leave the house, in case they call when convenient for them.
I cannot have them in my home between December 14 and Jan 4th, they knew this before starting the job. So now I am faced with replacing curtains and ornaments and pictures and removing them again in January or cancelling the appointments I have now changed twice to accommodate these guys, and calling family to cancel long awaited visits, that way so many other people will be upset.
Total lack of respect for other peoples time! Lousy job! Will not be paying another dime until job is corrected.
"We were unaware of this review from 2013, nevertheless, we would like to respond. I preformed an investigation concerning this issue. I found that this client was installed during our transition period between the former owners and the current owners. Here at Masterpiece Flooring we strive to uphold the highest level of craftsmanship and service. It saddens me to hear that this client was unhappy. Based on the information that I received, the product had a delivery date issue from the manufacturer due to a back order. We expedited the product to arrive earlier but it did not arrive till the day of the scheduled installation. Unfortunately, we were unable to pull the installer off of another job to deliver the product. Instead, we loaded the product after business hours and delivered it the same day. In the review the client stated, " I will not pay till the installation meets my demands." I noted that the invoice was paid in full almost immediately after the installation. I also noted that the review was written before we were able to finish the job. When installing tile there is always a 24 hour period of time that the Thinset must dry and harden completely. We have always made our clients aware of this. I understand that installing a floor is an inconvenience to anyone. That is why we make every effort to help our clients during their installation. Furniture needed to be moved more than twice to accommodate this customer. Again, we want to give the best service to our clients. Masterpiece Flooring is a family owned, team operated business. Family is our core tenet and we desire that our clients feel like part of our family. Our installers have hundreds of years of combined experience. Every installer lives locally and believes in our community. We always appreciate the opportunity to resolve any issues. Please feel free to contact us for a free in-house estimate with our designers."
Licensing
Trade License Number
Trade License Locale
Trade License Authority
Trade License Expiration
State Contractor License Requirements
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