Mills Heating & Air

They charged $89.00 svc. fee and $167.00 more for 10minutes of work. Ridiculous!

Responded quickly and provided a detailed report. Reasonable rate.

They found some problems that they fixed. They do good quality work, prices are reasonable. They give me an honest opinion on repairs and what is needed. If they can fix it they will fix it instead of replacing it until its absolutely needed. The work probably took two hours or less.

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Prior to calling Mills, we had 2 other companies in the local area come out and "fix" our a/c. It had been having all sorts of issues and the first company that came out told us it was the outside unit. A few weeks later we started having the same issues again. So we called the 2nd a/c company and they told us it was something with the inside unit. A few weeks later we had even more issues. We called Mills and they came out and noticed that the repairs that were done by the previous company were done incorrectly as well as showing us the tubing/pipe for the furnace was cracked right open (dangerous!) that neither company prior to Mills had brought to our attention. Long story short, they took the entire inside unit out, cleaned it all out as well as re-doing the previous company's mess up. They also replaced the outside unit because it blew up. It was an expensive job BUT, up until this point we have had so many issues with our a/c and the company's that we were calling out were not really looking for the issues that were truly wrong with our units. Mills came in and fixed all of it and we have not had any issues since then.

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We have used Mills for 12 years.  The installers are quite knowledgeable, courteous and prompt.  We just replaced
our entire HVAC system:  air, furnace and thermostat.  I worked with salesman Robert Smith who was most helpful in getting the exact unit that I needed.  Our furnace is in a small closet so with his help, I selected a Carrier unit that meets all of my needs. The installer Josh was excellent and his work was very professional.  We upgraded to the wifi thermostat and it can be programmed from my smartphone.  We are most pleased not only with the equipment but also with the customer service and
professionalism of Mills.

They were supposed to have installed a heat pump but instead only installed a cooling unit.  I would not recommend them to anyone. I would advise others to stay away from them completely.

A Year ago, my AC quit in the middle of the summer here in sultry Florida.  The company doing repairs replaced the freon and got my system up and running.  They told me then that this unit was on its last leg and told me of the extensive corrosion and decay of the 14 year old system. 
Fast forward to now, and the system again quit.  This time while I was out of town with my daughter new to town.  I got online viewing Angie's list and researched replacement units.  Mills Heating and Air came up time and again for quality and dependability.  They were also listed by the 3 brands as a qualified dealer which I considered as a replacement.  (Lennox, Trane, and Carrier) 
I called Jon Stephens when they opened in the morning and we talked over options.  He sent a repair team out to find the problem, and we then continued with pricing replacement systems.  Bad motors, low freon were my problem this time.  Mills priced the 3 different makes and I chose Lennox for their new advanced Heat Pump unit with an air condition rated at 20.5 SEER.  My currrent system was a 10 SEER, that when tested, was operating at approximately 6 SEER.    The decision was a no brainer  for me.  Between rain storms, an array of people showed up and removed and installed my new system in a day.  I was more than happy with their professionalism and with their wanting to find out what I wanted out of a new system.   The old system was corroded and rusted beyond my imagination.  I have no idea how it worked as long as it did.  The new Lennox will be taken care of much better.
Thanks to John and the rest of the crew for their professional installation and service

So far there has been no further contact.