The House Doctor

Good guy. He did what we ask. On time and professi9nal.

unknown

Best contractor we have ever used! Professional and cleaned up every day! We will be using them in the future!

In my opinion, which I still hold after 16 years, The House Doctor was over priced and extremely over rated.  Or, he did not care.   Then why did he accept my job and take my $3544.68?   Unprofessional, at the very least.

One unskilled worker did all the work.  Total infrequent work sessions was over about a two week period.

The House Doctor never came by to check on sole worker as I had asked.

Several cabinet doors were not aligned and had to be rehung by follow up workers.

Different hinge screws, standard and star, varying lengths, had to be replaced by follow up workers.

Entire kitchen was painted white (contractor supplied), with "old, used" 4 inch area brush which had to be cleaned with wire brush before each use.

Clean up after each 2-3 hour session was hap hazard, incomplete.  Tile floor was never cleaned up behind/underneath refrigerator.  Discovered by follow up workers.

Contractor/worker was paid $1800 advance, then repeatedly asked for remainder $1744.68 during the course of the job.  Paid in full on last day of job.

After 4-6 weeks the white paint began to turn yellow.  Two of the cabinet doors began to sag to the point of becoming unusable.

I then called the House Doctor with my concerns about the quality of work and the fading paint color and asked that he come out and take a look at the job.

After one visit the House Doctor agreed to have a follow up crew of two come out and check/rehang cabinet doors as required.  He also said he gave the sole worker a new set of brushes specifically for that paint job, but never explained why he never came out to check on the sole, unskilled, relative.

The two follow up workers apologized profusely for the  lousy job all way round and repainted the cabinets and kitchen with white paint.  They also cleaned up the paint under the refrigerator,  which was found for the first time, when they came out to re-paint.  This paint was also provided by The  House Doctor.

That white coat of paint remained sticky until the cabinets were removed last week, was extremely hard to clean, and wore off quickly along counter top railings.  Sixteen (16) years later.

They were nice people, punctual and if they needed to come back, they came back right away. We were happy with them. He takes time to thoroughly discuss the repair.

The House Dr stepped in when our kitchen cabinet installers general contractor backed out (job not big enough for him).
We were very impressed with the House Dr's help both the  plumber and carpenter, were diligent, careful and professional and did an excellent job. 
They quickly identified problems with the kitchen cabinet installers measurements which meant no issues when the cabinets were installed.
When we did have issues/questions House Dr was readily available

They surveyed the job and said they would remove and install new cabinets, remove the microwave and install new microwave making it flush with the cabinet using a filler also move the microwave outlet in the cabinet to the correct side of the cabinet.  They also measeured for a countertop and sent us to a location to pick a product.  He also indicated we might get a better price if we had it quoted without his installation, just using the countertop outfit.  We went to countertop place picked 3 styles and sink and waited and waited for quote.  Apparently the quote went to the contractor directly and they would not quote us directly.  So we purchased our countertop from Lowes.   We went ahead with the cabinet quote and plumbing.  The plumber did a great job installing the faucet and disposal in a timely and proffessional manner, he was not accompanied by the owner.   When the Cabinets came in the owner and helper arrived on time with the cabinets that matched our already installed cabinets.  Our Cabinets were Jim Bishop cabinets so we looked for an authorized provider, which they were.  They started the removal process and it seemed very unproffessional.  The owner had one worker with him and he treated the worker very poorly.  As the removal process began the owner started to complain about portions of the job, it would be easier if we didn't have to put this filler panel in to make the microwave flush or if we didn't have to move the electrical outlet.  We were only replacing the microwave cabinet for the purpose of making it look correct "FLUSH".  My husband said we would not have purchased that cabinet if we knew you were not going to install it as quoted.  The owner got mad and said you can't do this now, we said we only wanted what was contracted nothing more nothing less.  He seemed to have a little fit and told the worker to start cleaning up they were leaving.  So at this point we had 2 removed cabinets and a microwave removed and 2 new cabinets and filler panel sittling on the floor.  They left the job came back with a $7 check for the difference in the $1060 deposit and work performed.  Needless to say we DO NOT RECOMMEND  the house doctor.  My husband and I installed the cabinets and microwave ourselves and are very satisfied with our own work.

The House Doctor did an excellent job. Great attention to detail. The cabinets and drawers are beautiful. It looks like a new kitchen.
 I would highly recommend this company.

It went really well. I had used them again.

They didn't resolve the problem because it was electrical I think to make them do it. I was annoyed that they can't fix it. I would use them again.

Fantastic!  Would hire them again for any job around the house they would be willing to do.

Dan was very responsive to my request for an estimate and had some very good ideas on how to achieve what I wanted to do.  He and his associate were responsive in getting the work done.  His associate, John, had an outstanding work ethic, very professional and very precise.  He made sure everything was done correctly and that we were satisfied with the outcome.  Each day he left the area clean and useable. 

Overall I would hire this person again.

prompt, thorough service

cabinets look fantastic.  it's like having a new kitchen!

We haven’t gotten the bill yet for the job that was done.  They created a hole in the wall which I wanted to give us extra storage.  They finished the wall and ran some wiring.  They put up some crown molding.    We really liked everybody.  We had some tiles put in the tile guy was great.  The drywall person was wonderful and his work is really nice.  The carpenter and his skills were great.  The person who runs the company is really nice and very workable.  They always showed up when they said they would and they were punctual and nice people. There were so many parts to the job.  

Overall it went great and as I said in the above report, we will definitely call him again.
Helen Dettinger

They arrived on time and finished the job quickly and satisfactorily.

Planning was fairly extensive and we were consulted about all choices. Showed up when they said they would and kept us informed about progress. Were cooperative about changes/alterations. Worked well with other trades. Cleaned up well daily. About the only problem was that we had understood that this was a two-week process and it ended up being a three-week job. Overall, we were pleased with the process and the results.

the House Doctor was very professional, courteous, went straight to work and performed above average . He arrived promptly and his work is excellent. We have called him a few times and have always been pleased with his work.