Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Architectural Gutters System LLC
Seamless Metal Gutters - Install, Seamless Metal Gutters - Repair, Gutters & Downspouts Cleaning Service,
About us
In business since 2008, family owned and operated. The owner, Eric Lewis, saw a need for a full service gutter company in the area. He chose to open his own company and operated with just him and a foreman, until business really started to pick up. We are now running four trucks, each with a seamless gutter machine and all the tools needed to produce and install seamless gutters right on the job site. One of the trucks will soon have a seamless half round machine we will be the only gutter company in the area able to produce half round seamless gutters directly on the job site. We travel to Santa Rosa County all the way past Santa Rosa Beach. All of our installations come with a lifetime warranty (outside of Mother Nature’s disasters) and our Factory paint jobs come with a 20 year warranty. We strive to be sure our customers are pleased and would recommend us to family and friends needing or that have an interest in gutters. Recently, we started doing many copper and galvalume jobs in Panama City Beach and out on 30A. No job is too big or small and all estimates are free of charge. We also offer: work on screen rooms, fascia and soffit repair/replacement, wood rot repair/replacement and underground drainage. We are basically an all-around full service rain gutter company and would be happy to have you as a client.
Business highlights
21 years of experience
Services we offer
Gutter Services
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.545 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 11% | ||
| 4% | ||
| 0% | ||
| 7% |
Showing 1-25 of 45 reviews
Glenn P.
Aug 2019
Thought it went well until I took a look at the work they'd done. A child could have done a better job. They butchered the drip edge on my brand new roof by cutting it and bending it until wood was showing. The corner joint and fixtures were a different color from the gutters. They leak like a sieve when it rains and they didn't put a proper slope to allow the water to drain. In fact, it was so bad, the water was expected to drain uphill. I would not recommend this business to my worst enemy. Very shoddy work, poor customer service (owner hung up on me), and company refuses to honor their lifetime warranty policy.
Response from Architectural Gutters System LLC
"It's very sad to see how a customer can very poorly misrepresent a situation and add blatant falsehoods. First off, the job was completed Friday. Today is Monday. When concerns were raised by the customer late Friday afternoon after he approved and wrote a check for the work, we said we would be out to adjust the work and repair any issues. Calls and texts were repeated throughout the weekend up til Monday morning(this morning), when we repeatedly were trying to set up a day to come back to address any issues. After going in circles repeatedly, with the customer saying the same thing over and over again, but never willing to schedule a day, we politely asked him to call back when he could schedule a day. Architectural Gutter Systems would like to to address any issues that maybe wrong with our work, but can't do so if the customer is uncooperative and combative and not willing to allow us to come by to address the issues."
Louis H.
Sep 2018
Showed up and did the work as planned. Did it fast and no problems.
Eric B.
Apr 2018
One of the worst contractors I have ever dealt with in over 30 years of maintaining and building homes. Quotes are extremely high; promises excellent workmanship and product but once paid you will never be able to get problems fixed. Have tried for months to get some simple problems fixed so that his gutters will keep rain from pouring onto the porches but he either won't answer or sends someone that doesn't fix the problem. One of his workers showed up either high on drugs or with mental problems and had to be asked to leave the property after he became openly hostile. I am just hoping to save others from going through what I have by posting this review. Do not sign an agreement with Architectural Gutters; there are good gutter contractors around this area that will stand by their work.
John P.
Apr 2018
Went as planned
Edith L.
Mar 2018
Anthony did a great job when he came out to estimate and the installation was fine.
Mitchell M.
May 2017
Can't get them to finish the job. I have been waiting since February to get them to finish. They need to hang a rain chain that I paid for. Repeated call get no action. Still don't have a date for installation
John P.
Mar 2017
all as promised
Kevin K.
Dec 2016
They did a very nice job. It took them a long time to get me scheduled, they were very busy apparently. Other than that, no gripes. If a family member or a neighbor was considering working with this provider I would want them to schedule ahead of time. I thought the price was very fair. They did come when they said they would come. I really didn't interact with them except on the first day they came out to do the estimate.
Paula M.
Nov 2016
Response time was good; work was completed in a normal amount of time; work was good.
Nace C.
Oct 2016
It was great! They did a great job. Reliable, quick, and very proffesional.
William B.
Jul 2016
unknown
Elizabeth B.
Jun 2016
unknown
CHERYL M.
Feb 2016
.
Response from Architectural Gutters System LLC
"Thank you for your review! We appreciate your business. Please feel free to contact us in the future, should the need arise. Thanks!"
Russell L.
Jan 2016
unknown
Response from Architectural Gutters System LLC
"Hello! Thank you so much for this review! We appreciate you taking the time to write this. We also appreciate your business!"
Brenda P.
Jan 2016
unknown
Response from Architectural Gutters System LLC
"Thank you for this review! We appreciate your business. Please feel free to contact us in the future should the need arise."
CAROLINE S.
Dec 2015
unknown
Response from Architectural Gutters System LLC
"Here at Architectural Gutter Systems we strive for customer satisfaction. We are very sorry to hear that you had a bad experience with our company. Specifically, the office/management. We will use this information to better our services in the future. We do appreciate your business."
Melissa C.
Sep 2015
unknown
Response from Architectural Gutters System LLC
"Thank you for taking the time to write this review! We appreciate your business. Please feel free to contact us in the future, should the need arise."
William T.
Sep 2015
unknown
Kelley M.
Sep 2015
unknown
Response from Architectural Gutters System LLC
"Thank you for your review! We do strive for customer satisfaction and are very excited to know that you were satisfied with our services. Please feel free to contact us in the future, should the need arise."
Shelley W.
Apr 2015
unknown
Michael U.
Feb 2015
Excellent except I was not aware when they were coming. Nice surprise though. They were fast, efficient and the finished work was tested by rain with four hours. Excellent job.
Response from Architectural Gutters System LLC
"[removed member name], Thank you for your review! I apologize that no one got in touch with you for the install date, however, I am thrilled that you are happy with the final product. Please feel free to contact us with any questions regarding your warranty. And thank you for your business!"
Nicholas E.
Jan 2015
Whole process was great from start to finish. We received our quote on a Friday, the week before Christmas. Figured it would be a couple of weeks because of the holidays, but got a call Monday that work was performed and completed. It had also been raining on and off that Monday so I was even more amazed that it had been done. We initially got a quote from another well know company that does multiple installations, and the quote from AGS was significantly under what the other place was asking for install. We are very happy with the work that was done, and the quick turnaround to get everything installed.
Response from Architectural Gutters System LLC
"We appreciate your review! Our guys are top notch and we would expect nothing less. We are very happy to hear that you are satisfied!"
Charles N.
Jan 2015
Had to call and remind the company I was still waiting for gutter installation - seemed maybe I got lost in the shuffle.
Once I was back on the books, service was prompt and done well.
Once I was back on the books, service was prompt and done well.
Response from Architectural Gutters System LLC
"Thank you for your review! We would like to apologize for the initial inconvenience, but we are glad to have made you happy! Your business is appreciated!"
Glenda P.
Nov 2014
I called AGS, had to leave a message with approximate measurements and asked them to call me back with a guesstimate for what the cost would be. They promptly called back with a guesstimate and made arrangements to come out the next day to look at the job. The next day they called to let me know they were on their way out. A short time later they called and their water pump(?) had gone out on their truck. But, not to cause an inconvenience he agreed to come out the next day and do the job for the estimate they had given on the phone. An employee for the company showed up and did a very timely and professional job. I wish I could recall the employee's name because he was great.
Response from Architectural Gutters System LLC
"Thank you for your review! We are glad that you are satisfied. Please feel free to contacts us in the future with any other needs you may have!"
Mike M.
Oct 2014
unknown
Response from Architectural Gutters System LLC
"Thank you so much for your kind words. We are glad that you are happy with our work and look forward to working for you again if the need should arise."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Architectural Gutters System LLC is currently rated 4.5 overall out of 5.
Architectural Gutters System LLC accepts the following forms of payment: CreditCard
Yes, Architectural Gutters System LLC offers free project estimates.
No, Architectural Gutters System LLC does not offer eco-friendly accreditations.
No, Architectural Gutters System LLC does not offer a senior discount.
No, Architectural Gutters System LLC does not offer emergency services.
No, Architectural Gutters System LLC does not offer warranties.