Treasure Coast Home Theatre

He came right away and did not charge me anything for taking a look at the system. They have done work for me for many years and have always been fair, professional, reasonably priced and I have used them again and again. They are the best in the area.

Rick stared from day one with helping us select the proper components to making sure that it was all installed properly. He was good to advise us on how it was important to select items that were compatible and current. We looked toward the future of the products to make sure it would not go out of date before we could enjoy it. Rick is very well versed in this field and guided us to the proper items to select. He also made us a 100 hr. C/D selection of music for the home entertainment system.

I made a phone call to Rick yesterday who went "way above the call" for a simple inquiry. Basically I explained my issues with setting up a new Sharp TV and he guided me through the process of solving them over the phone. It now works perfectly. While I'm thinking Rick doesn't want to handle a deluge of phone calls and encourage no cost customer service, I was so impressed with this that I felt compelled to write this review. I have a feeling that this is just the way Rick conducts his business in general and it speaks VOLUMES about the kind of person he is.
Please accept my heartfelt thanks Rick. To others searching Angie's List for help . . . . . . this is the kind of guy you want to do business with.
Thanks again Rick,
Daniel W.
Ft. Pierce

 

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Although I had looked for months for a qualified company to meet my needs, it was only several weeks
ago that I met the good people at Treasure Coast Home Theatre.  After several iterations of interviews with
Richard Roberts, reviews of resulting quotations, and conversations with references, there were significant reasons to try them. Rick and John work as a team and are an extremely hard-working, customer-focused partnership, dedicated to listening
carefully to your needs and your budget - and presenting a solution.  They do whatever it takes to make the end-users and the buyer pleased with his or her system, and fit it to an agreed budget.  Although they will caution and educate buyers about their preferences, they will not force suggestions on anybody, but prefer working collaboratively.  Interesting and experienced in many disciplines, they also happen to be two nice people with an eye for achievement and customer satisfaction.  They work on small projects like mine to quite large projects for home, company, church, and outdoor entertainment systems.  They are quality driven. 
With over thirty years of experience this market, in a wide variety and quality level of components, former multiple store owner Rick Roberts provides a foundation of knowledge rarely directly available to the consumer in this industry.  On the other hand, John has extensive experience in networking, wiring, and programming necessary to pull together any cohesive system.  He is also an expert in alarm systems and happens to be an accomplished pilot.  The two leaders in this enterprise bring levels of knowledge and experience nobody else offers on the Treasure Coast. 
My situation is unique so I had specific needs for Treasure Coast Home Theatre.  Successfully garnering a world record and qualifying for the Olympic trials in the past, I evolved from a Hall of Fame athlete to an experienced businessperson running hundred million dollar companies.  Severely disabled twenty years ago when I shattered my back in a crushing athletic accident, I transitioned in the blink of an eye from a vice president to somebody depending upon income from disability benefits.  Although improving, in a typical week, I spend 95% of my time in bed.  Entertainment and work with computers have magnified in importance.  I see the world through them.  No longer able to work in my normal job, I hope to complete a book in the near future.  
Given my circumstances, I had uniquely important design requests.  In addition to a flexible entertainment package, I needed Comcast and a computer integrated into the same access and control system.  The large screen 4K TV also had to serve as a computer and writing monitor for me.  Additionally, Treasure Coast Home Theatre Company had to remove my old system and wiring since I was physically unable.  They then installed a large screen UHD 4K Smart TV, an amplifier, and a Blu-Ray / 3D player.  John and Rick also integrated a computer, folded in Comcast Cable/Internet, and custom programmed a high-end, universal, radio frequency emitting, and expandable controller for the system today, and for changes that I will make in the future. 
These are best people in the business.  They possess the ability to listen and design unique and flexible systems for your needs.  They are price competitive on both ends of their business - the hardware and the labor.  In case you are wondering, I did call then back when I discovered I did not have sound from my computer.  They fixed it the same day as my phone call, even though it was a setting that I had incorrectly configured and not their issue at all.  They were also available by phone at no charge to walk me through some instructions. 
I cannot say enough good things about Rick and John.  It really comes down to this - do not settle for the component stores or appliance stores that say they can do it all, or the Electrical Repair companies that do Home Theater on the side and claim they do it well.  Instead, get to know whom you hire in this service business.  Treasure Coast Home Theatre made the startling discovery that my old home entertainment system did not meet electrical code and was a significant fire hazard.  They repaired the
issue and did not charge for it.   
Treasure Coast Home Theatre is a great example of professionals doing a wonderful job repeatedly instead of pretenders falling dangerously short of your needs.  I gladly add my name to their long list of references.  I am a happy and pleased customer.