Energized Electric

ON TIME AND WONDERFUL

have not decided yet the estimate was a bit more expensive but he was professional and explained the procedure

unknown

Not professional, nor was there any compassion, the employees were bashing the company. Very disappointed, We have been with this company a long time.

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We signed a contract in December for which we gave the company 6.6k, we didn't hear from till mid March our calls went unanswered. When the job was started the underground propane tank was delivered the next day the propane was delivered and 90 minutes later the office called and wanted us to put the delivery on our credit card, however we still have no generator on site. We were assured when we signed the contract any damage to our irrigation system or lawn would be repaired. They had the electrician try and fix it, meanwhile our water bill went from 75.00 to 165.00. Our lawn is still a mess we were told"it will grow back" which I feel is not acceptable. It took 4 months to complete the job which I again feel is unacceptable. The electrical work was done well, however the customer service was horrific. The young men who worked the job were very nice and professional, but the management is less than desirable and only want your money.

We had a big electrical storm a few nights ago and my generator came on but did not supply electricity y to the house. I thought this was something minor so I called a few generator service companies. Most of the companies wanted to charge me a service call of $200.00 plus wanted to sell me a maintenance contract that the total added up to close to $600.00. And on top of that , they could not come out for at least a week! Energized Electric was the only one that was willing to listen to my diagnosis and we agreed on a tune up for $169.00. They came the next day and their service man, Pedro Medina was absolutely wonderful, through and honest.He opened up the generator and right away saw that the fuse had tripped and he said that probably was the reason it did not come on but he would service the generator and make sure that was the actual reason. He preceded to do the tune up, washed and waxed my generator and then tested the fuse and saw that everything was ok .He then gave my generator a clean bill of health and even showed me how to restart the fuse in case it ever trips again. What a pleasure it was to do business with him and his company! No up sell l or gimmicks, just honesty and integrity. I am going to tell the world about this company!

unknown

Very pleased with the entire process. I would not hesitate to recommend Energized for a standby generator replacement or install. 

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unknown

Fine - no problems. They came out twice a year.

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The installation of the generator went off without a hitch.  The ceiling fan did not work due to faulty parts and they came back TWO more times to get it to work.  The owner not only did the estimate but he also showed up to see how the work was done.  HE DID NOT CHARGE ME FOR THE OTHER 2 TRIPS.
i would highly recommend them.

unknown

unknown

Excellent Service

Great! They were professional and easy to work with. They showed up for appointments as scheduled. Listen ended to all my concerns and we're very professional.

They are always punctual, knowledgeable, and helpful.  The representative showed me some tips about the operation of the generator and completed his inspection of the generator and the electrical system within 45 minutes.  I have used this company for many years and they are consistent in their training and the quality of their personnel.  I highly recommend using them.

Everything went according to plan.

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All he was interested in doing was selling a maintenance plan for our generator

They are very professional and do a great job.  We have a maintenance contract which is the best way to go.

Energized Electric show up when they say they will. Nothing has gone wrong (with the generator).