Collins Roofing

On January 22th 2022 I reached out to Donny Collins from Collins Roofing who was referred to me by a friend. I was considering repairing or replacing my 24-year-old roof. Although I had no actual water leaking into the house, I saw water stains in the sheetrock ceiling in my garage as well as in the windowsill of my dining room which was covered by the same area of the roof. I assumed at some point water got in, maybe due to a storm, but I didn’t know if it was ongoing. , I received a quote for $9,600. This was to repair the area in which Donny thought water was the cause of water coming into the walls. I was very clear that my goal was to stop the leak and buy some time before having to replace the entire roof. I stated that if the roof was beyond repair I would consider purchasing a new roof. In fact Donny gave me a quote for a new roof which was $64,700. By February 8 Collins Roofing found a number of other deficiencies both in the area of concern and other areas around the house. At this point the work went from $9,600 to $14,650. I agreed to pay the sum if it would buy me some time on the leak. I was very clear about that every step of the way. The roof is still leaking and now he is saying the leak is coming from a different area just above where he repaired it, and he will not fix it or give me a refund. he said the roof has too much damage based on discovering the extra leaks with the use of a garden hose. he took my money under false pretenses, and once he found out he couldn’t fix the leak he didn’t give me a refund since he claimed his part was fixed right. I didn’t direct him on which part to fix. I hired him to fix my leak. It is mal practice at a minimum that he didn’t perform a basic garden hose test before quoting me $14,650 to fix my leak. He said he is not interested in repairing or replacing the roof but he still wants to keep my money

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He is sending a crew out next week to remedy the situation to ensure there are no leaks going forward. It is really nice to know that there are still HONEST Businessmen out there who stand behind their work---Thanks Mr. Collins

They came when they said they would, preformed repairs, and left after cleaning up after themselves. Can't ask for more!